- A
Recruitment
Why wrong: Recruitment is for managing job applications.
- B
Manager self service
Why wrong: Manager self service is for managers to view team information, not for employees to update their own data.
- C
Employee self service
Employee self service allows employees to access their own information and pay slips via mobile.
- D
Compensation management
Why wrong: Compensation management is for HR to manage salary structures.
MB-920 Describe Dynamics 365 Human Resources Practice Question
This MB-920 practice question tests your understanding of describe dynamics 365 human resources. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A retail company with 500 employees is deploying Dynamics 365 Human Resources. They need to ensure that employees can view their own pay slips and update personal information from a mobile app. Which component should they enable?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Employee self service
Employee self service (C) is the correct component because it is specifically designed to allow employees to view their own pay slips and update personal information from a mobile app. In Dynamics 365 Human Resources, the Employee self service workspace provides role-based access for employees to perform these tasks without requiring manager or HR intervention.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Recruitment
Why it's wrong here
Recruitment is for managing job applications.
- ✗
Manager self service
Why it's wrong here
Manager self service is for managers to view team information, not for employees to update their own data.
- ✓
Employee self service
Why this is correct
Employee self service allows employees to access their own information and pay slips via mobile.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Compensation management
Why it's wrong here
Compensation management is for HR to manage salary structures.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse Manager self service with Employee self service, assuming managers can also perform employee-level tasks, but Microsoft explicitly separates these roles to enforce data privacy and role-based access control.
Detailed technical explanation
How to think about this question
Employee self service in Dynamics 365 Human Resources leverages the Power Apps mobile framework to provide a responsive mobile experience. The workspace is configured through security roles and privileges, ensuring that employees can only view their own data via the Employee role, while managers see aggregated team data through the Manager role. This separation is enforced by the underlying data access controls in the Common Data Service (now Microsoft Dataverse).
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MB-920 question test?
Describe Dynamics 365 Human Resources — This question tests Describe Dynamics 365 Human Resources — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Employee self service — Employee self service (C) is the correct component because it is specifically designed to allow employees to view their own pay slips and update personal information from a mobile app. In Dynamics 365 Human Resources, the Employee self service workspace provides role-based access for employees to perform these tasks without requiring manager or HR intervention.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.
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