MB-920 Describe Dynamics 365 Human Resources Practice Question
This MB-920 practice question tests your understanding of describe dynamics 365 human resources. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Human Resources. The HR team reports that when they try to generate the 'Employee absence history' report for the previous quarter, the data for some employees is missing. The system shows no errors. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The work calendar is not assigned to the positions of those employees.
The 'Employee absence history' report relies on the work calendar to calculate accruals and track absence days. If a position is not assigned a work calendar, the system cannot compute absence data for that employee, resulting in missing records even though no errors are displayed. Option D is correct because the work calendar assignment is a prerequisite for absence data to appear in reports.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The absence request workflow is not published.
Why it's wrong here
Workflow publishing affects request processing, not historical report generation.
✗
The leave types are not configured for the relevant legal entities.
Why it's wrong here
Leave type configuration affects approval, not report data retrieval.
✗
The employees do not have the required security role to be included in reports.
Why it's wrong here
Security roles control access to reports, but would typically show an error or blank report, not missing data for some employees.
✓
The work calendar is not assigned to the positions of those employees.
Why this is correct
Without a work calendar, absence duration cannot be calculated, causing missing data.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume missing data must be due to a security or workflow issue, but the question's 'no errors' clue points to a configuration gap (calendar assignment) that silently excludes data rather than blocking the report.
Trap categories for this question
Command / output trap
Security roles control access to reports, but would typically show an error or blank report, not missing data for some employees.
Detailed technical explanation
How to think about this question
In Dynamics 365 Human Resources, the work calendar defines working days, non-working days, and holiday schedules that drive absence accrual and balance calculations. When a position lacks a calendar assignment, the system defaults to no valid working days, causing the absence engine to skip that employee during report generation. This is a common misconfiguration because calendar assignment is often overlooked during position setup, especially in multi-legal entity deployments.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Human Resources — This question tests Describe Dynamics 365 Human Resources — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The work calendar is not assigned to the positions of those employees. — The 'Employee absence history' report relies on the work calendar to calculate accruals and track absence days. If a position is not assigned a work calendar, the system cannot compute absence data for that employee, resulting in missing records even though no errors are displayed. Option D is correct because the work calendar assignment is a prerequisite for absence data to appear in reports.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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