hardMultiple ChoiceObjective-mapped
MB-920 A company uses Dynamics 365 Human Resources Practice Question
A company uses Dynamics 365 Human Resources. The HR team reports that when they try to generate the 'Employee absence history' report for the previous quarter, the data for some employees is missing. The system shows no errors. What is the most likely cause?
⚠ Common exam trap
It's easy for candidates to assume missing data must be due to a security or workflow issue, but the question's 'no errors' clue points to a configuration gap (calendar assignment) that silently excludes data rather than blocking the report.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The work calendar is not assigned to the positions of those employees.
The 'Employee absence history' report relies on the work calendar to calculate accruals and track absence days. If a position is not assigned a work calendar, the system cannot compute absence data for that employee, resulting in missing records even though no errors are displayed. Option D is correct because the work calendar assignment is a prerequisite for absence data to appear in reports.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The absence request workflow is not published.
Why it's wrong here
Workflow publishing affects request processing, not historical report generation.
- ✗
The leave types are not configured for the relevant legal entities.
Why it's wrong here
Leave type configuration affects approval, not report data retrieval.
- ✗
The employees do not have the required security role to be included in reports.
Why it's wrong here
Security roles control access to reports, but would typically show an error or blank report, not missing data for some employees.
- ✓
The work calendar is not assigned to the positions of those employees.
Why this is correct
Without a work calendar, absence duration cannot be calculated, causing missing data.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.