- A
Disable employee self-service for leave requests in the sales department.
Why wrong: Disabling self-service would prevent employees from submitting any leave requests, which is overly restrictive and not the intended solution.
- B
Configure calendar parameters to block leave on days when client meetings are scheduled.
Why wrong: Calendar parameters apply globally and would block leave for all employees, not just the sales department.
- C
Set a maximum leave balance for sales department employees.
Why wrong: Maximum leave balance limits the amount of leave an employee can accrue, but does not prevent conflicts with scheduled meetings.
- D
Create a leave blocking rule for the sales department position on days with client meetings.
Leave blocking rules can be configured for specific positions or departments, preventing leave requests on particular dates for that group only.
MB-920 Describe Dynamics 365 Human Resources Practice Question
This MB-920 practice question tests your understanding of describe dynamics 365 human resources. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Human Resources to manage employee leave. Employees in the sales department frequently submit leave requests that conflict with scheduled client meetings, causing operational disruptions. The HR manager wants to prevent such conflicts without restricting all leave during client meetings. What should the HR manager configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a leave blocking rule for the sales department position on days with client meetings.
Option D is correct because Dynamics 365 Human Resources allows you to create leave blocking rules that are position-based. By configuring a blocking rule for the sales department position on days with client meetings, the system will automatically reject leave requests from sales employees on those specific dates, preventing operational disruptions without restricting leave on all days.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable employee self-service for leave requests in the sales department.
Why it's wrong here
Disabling self-service would prevent employees from submitting any leave requests, which is overly restrictive and not the intended solution.
- ✗
Configure calendar parameters to block leave on days when client meetings are scheduled.
Why it's wrong here
Calendar parameters apply globally and would block leave for all employees, not just the sales department.
- ✗
Set a maximum leave balance for sales department employees.
Why it's wrong here
Maximum leave balance limits the amount of leave an employee can accrue, but does not prevent conflicts with scheduled meetings.
- ✓
Create a leave blocking rule for the sales department position on days with client meetings.
Why this is correct
Leave blocking rules can be configured for specific positions or departments, preventing leave requests on particular dates for that group only.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse leave blocking rules with calendar parameters or leave balance limits, but only position-based blocking rules can target specific days for specific roles without affecting all employees or all leave types.
Detailed technical explanation
How to think about this question
Leave blocking rules in Dynamics 365 Human Resources are configured at the position level, allowing granular control over when leave can be taken for specific roles or departments. The rule evaluates the leave request against the blocked dates defined in the rule, and if a conflict exists, the system automatically denies the request or prevents submission. This feature is part of the leave and absence management module and can be combined with other rules like leave approval workflows to ensure operational continuity.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Describe Dynamics 365 Human Resources — study guide chapter
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FAQ
Questions learners often ask
What does this MB-920 question test?
Describe Dynamics 365 Human Resources — This question tests Describe Dynamics 365 Human Resources — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a leave blocking rule for the sales department position on days with client meetings. — Option D is correct because Dynamics 365 Human Resources allows you to create leave blocking rules that are position-based. By configuring a blocking rule for the sales department position on days with client meetings, the system will automatically reject leave requests from sales employees on those specific dates, preventing operational disruptions without restricting leave on all days.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
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