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MB-920 Practice Question: A company uses Dynamics 365 Human Resources to…
A company uses Dynamics 365 Human Resources to manage employee leave. Employees in the sales department frequently submit leave requests that conflict with scheduled client meetings, causing operational disruptions. The HR manager wants to prevent such conflicts without restricting all leave during client meetings. What should the HR manager configure?
⚠ Common exam trap
Watch out — candidates often confuse leave blocking rules with calendar parameters or leave balance limits, but only position-based blocking rules can target specific days for specific roles without affecting all employees or all leave types.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a leave blocking rule for the sales department position on days with client meetings.
Dynamics 365 Human Resources allows you to create leave blocking rules that are position-based. By configuring a blocking rule for the sales department position on days with client meetings, the system will automatically reject leave requests from sales employees on those specific dates, preventing operational disruptions without restricting leave on all days.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Disable employee self-service for leave requests in the sales department.
Why it's wrong here
Disabling self-service would prevent employees from submitting any leave requests, which is overly restrictive and not the intended solution.
- ✗
Configure calendar parameters to block leave on days when client meetings are scheduled.
Why it's wrong here
Calendar parameters apply globally and would block leave for all employees, not just the sales department.
- ✗
Set a maximum leave balance for sales department employees.
Why it's wrong here
Maximum leave balance limits the amount of leave an employee can accrue, but does not prevent conflicts with scheduled meetings.
- ✓
Create a leave blocking rule for the sales department position on days with client meetings.
Why this is correct
Leave blocking rules can be configured for specific positions or departments, preventing leave requests on particular dates for that group only.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.