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MB-920 A company uses Dynamics 365 Human Resources Practice Question

A company uses Dynamics 365 Human Resources. An HR administrator notices that when they process a termination for an employee, the system does not automatically calculate the final paycheck. The employee is paid monthly. What should the administrator do to ensure final pay is calculated?

⚠ Common exam trap

Many exam-takers assume termination automatically triggers final pay calculation, but Dynamics 365 Human Resources requires a separate explicit step (running pay statement generation) to finalize the paycheck.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Run the pay statement generation process.

In Dynamics 365 Human Resources, final pay is not automatically calculated during termination processing. The administrator must run the pay statement generation process to trigger the calculation of the final paycheck, which includes any remaining pay, deductions, and adjustments based on the termination date and pay schedule.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Run the pay statement generation process.

    Why this is correct

    Pay statement generation calculates final pay and deductions.

  • Create an ad hoc pay run for the employee.

    Why it's wrong here

    Ad hoc pay runs are for one-time payments, not standard final pay.

  • Manually add a benefit deduction for the employee.

    Why it's wrong here

    Benefits are separate from payroll calculation.

  • Submit an absence request to clear leave balances.

    Why it's wrong here

    Leave clearance does not trigger final pay calculation.

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