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MB-920 Is implementing Dynamics 365 Human Resources Practice Question
An organization is implementing Dynamics 365 Human Resources. They need to store employee certifications and track expiration dates. Which TWO actions can be performed using standard functionality?
⚠ Common exam trap
Test-takers frequently assume automatic renewal or skill-to-certification linking exists because of the system's integration capabilities, but standard functionality only supports manual tracking and alerts, not automated processes or cross-competency analysis.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Set up alerts to notify managers when certifications are about to expire
Dynamics 365 Human Resources includes built-in alert functionality that can be configured to notify managers when employee certifications are approaching their expiration dates. This is part of the standard certification tracking feature, which allows setting up notification rules based on date fields.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Set up alerts to notify managers when certifications are about to expire
Why this is correct
Alerts can be configured using the alert rules feature.
- ✗
Configure automatic renewal of certifications before expiration
Why it's wrong here
Automatic renewal is not a standard feature.
- ✗
Link certifications to worker skills for gap analysis
Why it's wrong here
Certifications are not linked to skills in standard functionality.
- ✓
Enter certification details on the worker's profile
Why this is correct
Certifications can be added to worker profiles in the system.
- ✗
Automatically attach certifications to positions when hiring
Why it's wrong here
Certifications are not automatically attached to positions.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.