PK0-005 · domain
Basics of IT Infrastructure and IT Project Management
This domain covers the IT infrastructure knowledge a project manager needs plus foundational project management mechanics. Expect ordering questions on WBS and schedule creation, plus scenario items on switch selection, data center design, high availability, latency, and other infrastructure components evaluated against stated business and technical requirements.
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What to know about Basics of IT Infrastructure and IT Project Management
Be able to sequence WBS and schedule steps correctly and map infrastructure components to stated requirements like high availability and low latency. The single most important thing: match each technical choice to the explicit requirement in the scenario, not to general best practice.
Ordering WBS steps: scope statement, deliverables, decomposition, work packages, WBS dictionary
Ordering schedule steps: define activities, sequence, estimate durations, develop schedule, baseline
Switch selection factors: port count, PoE, throughput, VLAN support, managed vs unmanaged, cost
Data center components: redundant power, cooling, UPS, RAID, load balancing, low-latency networking
Watch out for
Common Basics of IT Infrastructure and IT Project Management exam traps
- ▸Confusing WBS creation order with schedule creation order, or placing estimation before activity sequencing and decomposition
- ▸Choosing switches on brand or price alone while ignoring required port count, PoE, throughput, or manageability
- ▸Treating high availability as a single component instead of combining redundancy, failover, and low-latency networking
Question index
All Basics of IT Infrastructure and IT Project Management questions (62)
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A project manager is leading the deployment of a new customer-facing mobile application that will use a RESTful API. The API will be hosted on a public cloud and must handle sensitive user data. The project sponsor is concerned about security and wants to ensure that the API uses a standard protocol for authorization and that tokens are not easily compromised. Which approach should the project manager recommend?
Hard2A company is deploying a new VoIP system. Which network infrastructure component is most critical for ensuring voice quality?
Easy3Which THREE of the following are best practices for managing IT infrastructure projects? (Choose three.)
Hard4A project manager is overseeing the replacement of aging physical servers with a hyperconverged infrastructure (HCI) solution. During the planning phase, the project manager must identify a risk that could affect the project's ability to meet its schedule. Which action best demonstrates proactive risk management?
Hard5A large organization is deploying a new ERP system. The infrastructure team provisions a cluster of virtual machines for the application and a separate database server. During load testing with typical user loads, the database server shows high I/O wait times. The storage administrator confirms that the storage array has sufficient capacity and the disks are healthy. The hypervisor shows no CPU or memory pressure. Which of the following is the most likely cause of the high I/O wait?
Hard6Match each acronym to its definition in project management.
Medium7A project manager is implementing a new enterprise resource planning (ERP) system. The project team is distributed across three time zones, and the project manager needs to ensure that all team members have access to the latest project documents and can collaborate in real time. Which technology solution best meets these requirements?
Hard8A project manager is conducting a risk assessment for an IT infrastructure project that involves migrating critical applications to a new data center. The project manager needs to identify potential risks related to hardware failures, network outages, and data loss. Which TWO risk response strategies are most appropriate for addressing these technical risks? (Choose two.)
Medium9An IT project manager is leading a project to upgrade the network infrastructure in a branch office. The project sponsor is concerned about the impact of network downtime on daily operations. The project manager needs to ensure that network availability is maintained during the upgrade. Which of the following should the project manager implement to minimize downtime?
Medium10A project manager is planning the installation of a new server that will host a database. The server requires a storage solution that provides high performance and redundancy. The project manager must choose between different RAID levels. Which RAID level should the project manager select to achieve both performance and redundancy?
Easy11A project manager is selecting a data center for a new application that requires high availability and disaster recovery. Which type of data center arrangement is most appropriate?
Easy12A project manager is leading a project to upgrade the storage area network (SAN) for a hospital's electronic health records (EHR) system. The current SAN is reaching capacity and has performance issues during peak hours. The new SAN must support high availability with synchronous replication between two data centers located 10 km apart. The project budget is tight, and the timeline is aggressive. During a risk assessment, the project manager identifies that the fiber optic cable between the data centers is owned by a third-party provider and has a history of outages. The project sponsor is concerned about meeting the go-live date and asks the project manager to recommend a course of action to mitigate the risk of cable outages affecting the SAN replication. Which of the following is the BEST course of action?
Easy13An organization is deploying a new storage area network (SAN). Which of the following is a key consideration for ensuring high performance?
Easy14A project manager is leading a team that is implementing a new VoIP system across multiple offices. The project manager needs to ensure that the network infrastructure can support the real-time voice traffic. Which of the following are critical network considerations for VoIP deployment? (Choose two.)
Medium15A project manager is planning the implementation of a new network monitoring system across multiple data centers. The project team must ensure that the monitoring traffic does not interfere with production workloads and that the solution can scale as new data centers are added. Which two actions should the project manager take to address these requirements? (Choose two.)
Hard16A project manager is overseeing a data center migration. The new infrastructure must support high availability and scalability. Which TWO components are essential for achieving these goals?
Easy17A project manager needs to ensure that the IT infrastructure project complies with industry standards for data security. Which document should the project team reference?
Medium18A project to upgrade network switches. Which TWO factors should the project manager consider when selecting switches? (Choose two.)
Easy19During a network upgrade project, a technician accidentally disconnects a critical switch, causing an outage. The project manager needs to update the issue log and communicate with stakeholders. Which communication method is most appropriate for notifying senior management of the outage?
Medium20A project manager is leading an infrastructure refresh that introduces a new enterprise resource planning (ERP) system. The project sponsor asks which document formally authorizes the project and gives the project manager the authority to apply organizational resources to project activities. Which document should the project manager reference?
Easy21A project to migrate on-premises email to a cloud-based service is nearing completion. After the final cutover, some users report that emails sent to certain domains are not being delivered. The project team checks the mail servers and finds no errors. The project manager reviews the DNS records and discovers that the MX records were not updated to point to the new service. What should the team do first?
Medium22A project manager is evaluating potential IT infrastructure projects. Which two project selection methods consider financial return? (Choose two.)
Easy23A project manager is overseeing the implementation of a new customer relationship management (CRM) system. The vendor requires access to the company's internal network to install and configure the software. Which of the following is the BEST practice to ensure security while allowing vendor access?
Hard24A project manager is leading a project to deploy a new customer relationship management (CRM) system for a sales team of 50 users. The vendor offers both an on-premises and a cloud-based option. The project sponsor is concerned about the total cost of ownership and wants to avoid large upfront capital expenditures. Which cloud service model should the project manager recommend?
Easy25Refer to the exhibit. A project manager is reviewing the security configuration of a project's cloud storage. Which of the following is the MOST significant security risk?
Medium26A project manager is planning a new data center build. The organization requires high availability and low latency for critical applications. Which infrastructure component should be prioritized to meet these requirements?
Easy27A project manager is leading the implementation of a new enterprise resource planning (ERP) system that will be hosted in a private cloud. The project sponsor wants to ensure that the infrastructure meets the following requirements: high availability, data redundancy, and the ability to recover from a site failure. Which two components should the project manager include in the project plan? (Choose two.)
Hard28A project is implementing a new backup solution. The current infrastructure uses tape backups, and the new solution will use cloud storage. During planning, the team identifies that the internet bandwidth is insufficient for initial seed data transfer. What is the best approach to mitigate this risk?
Medium29Match each procurement document to its purpose.
Medium30A company is migrating from on-premise email to a cloud-based solution. The vendor changes the migration tool mid-project. Which project management document should be updated to track the impact on requirements?
Medium31A project manager is overseeing the deployment of a new server infrastructure that includes both physical and virtual servers. The project requires that the new servers be integrated into the existing monitoring system. Which protocol should the project manager ensure is enabled to allow the monitoring system to collect performance metrics from both physical and virtual servers?
Hard32A project manager is assigned to upgrade the firewall for a company with multiple branch offices. The project charter has been approved, but the budget is tight. Which cost control technique should the project manager use to ensure expenses remain within budget?
Easy33A project manager is overseeing the deployment of a new file server that will store sensitive financial data. The project sponsor requires that data at rest be encrypted to comply with industry regulations. The project manager must choose an encryption method that provides strong security without significantly impacting performance. Which of the following should the project manager recommend?
Hard34An IT project manager is building the cost baseline for a data center hardware refresh. The sponsor wants a single document that shows the total approved budget, the amount allocated to each work package over time, and the reserve for unplanned risks. Which artifact should the project manager produce?
Easy35An IT project manager is tasked with deploying a new inventory management system. The project requires installing software on 100 workstations and training users. Which factor is most critical to include in the project schedule?
Easy36A project team is deploying new servers in a virtualized environment. The project scope includes performance monitoring. Which tool should the team configure to baseline CPU and memory usage?
Medium37A project manager is leading a project to upgrade the organization's network infrastructure. The project sponsor asks for a document that outlines the project's purpose, high-level requirements, and key stakeholders. Which document should the project manager provide?
Easy38A project to implement a new storage solution. The team is evaluating iSCSI vs Fibre Channel. Which factor is most important for choosing iSCSI over Fibre Channel?
Hard39A project manager is planning to migrate an on-premises data center to a hybrid cloud environment. The organization requires that the project team can provision and manage both on-premises and cloud resources through a single pane of glass. Which technology should the project manager prioritize?
Medium40A project team is evaluating cloud providers for a SaaS application. The provider must guarantee 99.99% uptime and support data sovereignty requirements. Which service level agreement (SLA) clause is most critical to review?
Hard41Order the steps for creating a project schedule.
Medium42A company is deploying a new web server. Which TWO security measures should the project manager include in the project plan? (Choose two.)
Hard43You are the project manager for a mid-sized company that provides an online customer portal. The portal is hosted on a single virtual machine (VM) in the company's on-premises data center with 4 vCPUs, 16 GB RAM, and a 500 GB HDD. The VM runs Windows Server 2019 and hosts both the web server (IIS) and the database (SQL Server Express). Users have been reporting slow performance, especially during peak hours (10 AM - 2 PM). The system administrator notes that CPU usage spikes to 95% during those times, and disk I/O latency averages 50 ms. The company's budget is limited, and they want a cost-effective solution that can be implemented within two weeks. The project sponsor suggests migrating to the cloud, but the IT director is concerned about security and compliance. The company has no existing cloud infrastructure or virtual private network (VPN) to the cloud. You need to propose a solution that improves performance without incurring high costs or long delays. Which of the following is the BEST course of action?
Easy44A project to implement a new backup solution. Which THREE components are essential for a comprehensive backup strategy? (Choose three.)
Medium45A project manager is leading a project to migrate an on-premises data center to a colocation facility. The project manager must ensure that the new facility provides adequate physical security for the servers. Which of the following should the project manager verify during the site visit?
Medium46A project manager is leading a project to upgrade an organization's wireless network. The project charter has been approved, and the project manager is now identifying the people, equipment, and materials needed to complete the work. Which project management process is the project manager performing?
Easy47A company is migrating to a new ERP system. The project manager needs to ensure minimal downtime during cutover. Which deployment strategy should be recommended?
Hard48A project manager is planning the deployment of a new virtual desktop infrastructure (VDI) environment. The sponsor wants to understand which type of organizational structure would give the project manager the highest level of authority over team members and budget. Which organizational structure should the project manager recommend?
Medium49A project manager is leading an initiative to virtualize 40 aging physical servers onto a new hypervisor cluster. The project sponsor asks how the team will ensure that a single physical host failure does not take down the virtual machines running on it. Which hypervisor feature should the project manager confirm is configured?
Medium50During a project to deploy a new enterprise resource planning (ERP) system, the project manager identifies that the vendor's implementation methodology does not align with the organization's change management process. The project manager needs to address this misalignment. What should the project manager do FIRST?
Hard51A project manager is leading a project to virtualize a company's physical servers. The project team is evaluating hypervisors and needs to ensure that the chosen solution supports live migration of virtual machines and high availability. Which two features should the project manager verify are supported by the hypervisor? (Choose two.)
Medium52A project manager is overseeing the deployment of a new VoIP system across a corporate campus. The project sponsor asks the project manager to provide a document that outlines the technical specifications, including supported protocols, codecs, and bandwidth requirements, to ensure compatibility with the existing network. Which document should the project manager provide?
Medium53Put the steps for creating a work breakdown structure (WBS) in the correct order.
Medium54A project is deploying a new virtualized server environment. The project manager receives a report that resource pooling is inefficient. Which technology can best improve resource utilization across the virtual hosts?
Hard55Which TWO of the following are key components of IT infrastructure that a project manager should consider when planning a new software deployment? (Choose two.)
Medium56A project manager is leading the deployment of a new VoIP system across three office locations. The project sponsor wants to understand what type of network topology would provide redundancy if a single link between two switches fails. Which topology should the project manager recommend?
Easy57A project manager is leading a project to implement a new Voice over IP (VoIP) system across multiple offices. The project manager needs to ensure the network infrastructure can support the VoIP traffic. Which TWO factors should the project manager verify? (Choose two.)
Medium58A project to migrate on-premises email to Office 365 is behind schedule. The project sponsor asks the project manager to add more resources to accelerate the timeline. The project manager should first:
Hard59During a server migration project, the team discovers that the new servers have a different CPU architecture than the old ones. The project manager must decide the best course of action. What should the project manager do first?
Medium60A project involves integrating an on-premises IT infrastructure with a public cloud provider. The project team must ensure secure connectivity. Which of the following should be implemented?
Hard61A project manager is working on a project to upgrade the company's email system from an on-premises Exchange server to Microsoft 365. The project has completed the planning phase and is now in execution. During a weekly status meeting, the lead engineer reports that the initial migration batch of 100 users experienced significant delays due to unexpected compatibility issues with custom email add-ins used by the finance department. Additionally, the migration tool failed to synchronize some mailbox items, causing data loss for three users. The project timeline is tight, and the sponsor is concerned about meeting the go-live date in four weeks. There are still 900 users to migrate. The project manager needs to take action. Which of the following is the BEST course of action?
Hard62A company is implementing a new backup solution for its mixed environment of legacy and modern servers. The backup server is connected to the same network segment as production traffic. During initial testing, some backups fail intermittently, especially during peak hours. The backup logs show timeouts. The project manager is asked to identify the most likely cause and recommend a solution. Which of the following is the best course of action?
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Frequently asked questions
- What does the Basics of IT Infrastructure and IT Project Management domain cover on the PK0-005 exam?
- Be able to sequence WBS and schedule steps correctly and map infrastructure components to stated requirements like high availability and low latency. The single most important thing: match each technical choice to the explicit requirement in the scenario, not to general best practice.
- How many questions are in this domain?
- This page lists all 62 Basics of IT Infrastructure and IT Project Management questions in the PK0-005 question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
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- Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
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