PK0-005 · domain
Tools and Documentation
Domain 3 of PK0-005 covers the project artefacts, charts, and documentation a project manager uses to plan, monitor, and report. Expect scenario questions asking you to pick the right tool for a given symptom, interpret control chart or critical path output, and identify which document or log owns a piece of information.
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What to know about Tools and Documentation
Match the artefact to the symptom: burndown for remaining-work trend, control chart rules for process stability, network diagram for critical path and float, and a document register or repository for version and approval tracking. The critical thing is reading the chart or path correctly before choosing an answer.
Selecting burndown or burnup charts to show remaining work trend across a sprint
Identifying critical path properties: longest duration path, zero float, drives project duration
Interpreting control charts: seven points on one side of the mean signals assignable cause
Using a document management system or document register to track versions, authors, and approvals
Watch out for
Common Tools and Documentation exam traps
- ▸Confusing burndown (remaining work decreasing) with burnup (work completed increasing), or picking a velocity chart when the question asks for a trend over time.
- ▸Assuming any variation inside control limits is fine; a non-random run of seven points above or below the mean still indicates an out-of-control process.
- ▸Treating the critical path as the shortest path or the path with the most tasks; it is the longest duration path, and there can be more than one.
Question index
All Tools and Documentation questions (134)
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A project manager is tracking remaining work over the course of a sprint to see if the team is on pace to complete all committed stories. Which agile artifact should the project manager use?
Easy2A project manager is reviewing the risk register and notices a risk with a probability of 0.4 and an impact of $80,000. The project manager decides to purchase insurance to cover the potential loss. Which risk response strategy is being applied?
Hard3A project manager is leading a software development project and needs to track the progress of tasks, identify critical path activities, and visualize dependencies. Which tool should the project manager use?
Easy4A project manager is developing a quality management plan for a manufacturing project. The project manager needs to identify TWO tools or techniques that are used to plan quality management. Which two should the project manager use? (Choose two.)
Medium5A project manager is using a Kanban board to manage workflow. The team wants to limit the amount of work in progress (WIP) to improve flow and reduce bottlenecks. Which metric should the project manager monitor to assess the effectiveness of the WIP limit?
Medium6A control chart shows a process with data points fluctuating within the upper and lower control limits, but 8 consecutive points appear on one side of the mean. What does this indicate?
Hard7Which project scheduling tool displays tasks as horizontal bars on a timeline, shows dependencies between tasks, and can highlight the critical path?
Easy8A project manager is reviewing a risk register and wants to document the specific actions that will be taken if a high-probability supplier failure occurs. Which component of the risk register should contain this information?
Hard9During a quality audit, the project team discovers that 80% of customer complaints are caused by 20% of the defect types. Which quality tool should the project manager use to present this data and prioritize corrective actions?
Hard10In a RACI matrix, the person who is ultimately accountable for the completion of a task is denoted by which letter?
Easy11Which diagram is used in quality management to prioritize the most significant causes of a problem, based on the 80/20 rule?
Medium12A project manager wants to visualize the sequence of project activities and their dependencies to identify the critical path. Which tool should be used?
Easy13An agile team uses a burnup chart to track progress. Which THREE pieces of information are typically shown on a burnup chart?
Medium14A project manager is preparing a dashboard for executives. The executives want a single view that shows the project's overall health by combining schedule, cost, and scope performance indicators against thresholds. Which tool should the PM use to present this consolidated status?
Hard15A project has a BAC of $500,000 and a CPI of 0.8. What is the estimate at completion (EAC) assuming the current cost performance will continue?
Hard16During project execution, a team discovers that the actual cost of work performed is $45,000, the planned value is $50,000, and the earned value is $40,000. Which statement is correct?
Medium17A project manager is using a control chart to monitor the number of defects per day. The chart shows 10 data points within the control limits, but all 10 points are above the mean. What does this indicate?
Hard18During a quality audit, the team identifies that defects are concentrated in a few areas. The project manager decides to use a Pareto chart. Which TWO statements are true about Pareto charts?
Hard19In an agile project, the team is defining the 'Definition of Done' (DoD). Which TWO statements are typically included in a good DoD?
Medium20A project team is using Jira for agile project management. They want to visualize the flow of work across columns such as 'To Do', 'In Progress', and 'Done'. Which board type should they use?
Medium21Which project document formally authorizes the project and provides the project manager with the authority to apply organizational resources?
Easy22Which THREE items are considered agile artefacts?
Medium23Which document formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities?
Easy24A project has a budget at completion (BAC) of $500,000. After 3 months, the earned value (EV) is $200,000, the actual cost (AC) is $250,000, and the planned value (PV) is $180,000. What is the cost performance index (CPI) and what does it indicate?
Hard25A project manager is preparing a lessons learned document at the end of a marketing campaign project. The sponsor wants to ensure that future projects benefit from the team's experience. Which action should the project manager take to make the lessons learned most useful?
Hard26A project manager needs to compare the planned budget, the actual costs incurred, and the value of work completed to date for a construction project. Which document should the project manager use to obtain this consolidated financial performance view?
Easy27A project team is using Jira for an Agile project. Which TWO artefacts are typically managed within Jira for sprint planning and tracking? (Choose two.)
Medium28During a sprint review, the product owner notices that the team completed 30 story points in the previous sprint and 25 in the current sprint. The project manager wants to track the average story points completed per sprint to predict future performance. Which metric should be used?
Medium29Which project scheduling tool shows activities as bars on a timeline, including dependencies and milestones?
Easy30A project manager is creating a document that identifies all project stakeholders and their interests, influence, and expectations regarding the project. This document is the:
Medium31A project manager is reviewing the risk register and sees that a high-impact risk has a probability of 0.3 and an impact of $50,000. The team implements a response that reduces the probability to 0.1 and the impact remains $50,000. The response cost is $5,000. What is the net expected monetary value (EMV) of implementing the response?
Hard32During a sprint review, the product owner notices that the team has completed 30 story points, but the burndown chart shows an upward trend. What is the most likely cause?
Medium33A project has a budget at completion (BAC) of $200,000. After 3 months, the earned value (EV) is $80,000, and the actual cost (AC) is $100,000. What is the estimate at completion (EAC) assuming the cost performance index (CPI) will remain the same for the remainder of the project?
Hard34A project manager is tracking issues and their resolution status. Which document should the manager use to record and monitor these issues?
Medium35A project manager is reviewing a control chart and notices several data points outside the upper control limit (UCL). Which type of variation do these points indicate?
Hard36A project manager is setting up a shared repository for project artifacts. The PM wants to ensure that team members can find the latest approved version of each document and that changes are controlled. Which TWO practices should the PM implement? (Choose two.)
Medium37A project manager notices that the project is behind schedule. The planned value (PV) is $50,000, earned value (EV) is $40,000, and actual cost (AC) is $45,000. What is the schedule performance index (SPI) and what does it indicate?
Hard38A project manager is leading a small software development project and wants to create a document that lists all project stakeholders, their roles, and their contact information. Which document should the project manager create?
Easy39A project team is using planning poker to estimate user stories. What is the purpose of this technique?
Medium40During a sprint review, the team notes that the remaining work is not decreasing as expected. Which agile artefact would best help visualize the trend of remaining work over the sprint duration?
Medium41A project manager is preparing a procurement statement of work (SOW) for an external vendor. The SOW must clearly define the deliverables, acceptance criteria, and performance standards. Which document should the project manager reference to ensure the SOW aligns with the project's overall objectives and constraints?
Medium42A project manager needs to show the sequence of project activities and their dependencies to identify the critical path. Which tool should they use?
Medium43A project manager is leading a project using an agile approach and wants a visual tool that shows the amount of work remaining versus time, helping the team predict whether it will complete the backlog by the target date. Which tool should the project manager use?
Medium44During sprint planning, the team uses a technique where each member privately selects a card representing a number of story points for a user story. After revealing, they discuss discrepancies. This technique is known as:
Medium45Which THREE of the following are key elements of a user story? (Select THREE.)
Medium46A project manager needs to communicate the project schedule to senior management, highlighting only key events such as the start and end of phases and major deliverables. Which type of chart is most appropriate?
Medium47A project manager needs to track the status of every project document, including who wrote it, when it was last revised, and who has approved it. Which tool is most appropriate for maintaining this information?
Easy48A project manager is creating documents for procurement. Which TWO documents are typically used in procurement processes? (Select two.)
Medium49A project has a budget at completion (BAC) of $200,000. After five months, the earned value (EV) is $90,000 and the actual cost (AC) is $100,000. The project manager needs to calculate the estimate at completion (EAC) assuming current cost performance will continue. What is the EAC?
Hard50An agile team is reviewing their work. Which TWO metrics can be used to track progress within a sprint? (Select TWO).
Hard51Which document describes the roles and responsibilities in a project using the categories Responsible, Accountable, Consulted, and Informed?
Easy52A project manager is analyzing quality data and wants to identify the most frequently occurring defects to prioritize corrective actions. Which quality tool should be used?
Medium53A project manager is closing out a fixed-price contract. The vendor has completed all deliverables, and the PM must formally document that the work was completed satisfactorily so that final payment can be released. Which document should the PM prepare and have signed?
Medium54A project has a BAC of $100,000. The earned value is $40,000, actual cost is $50,000, and planned value is $30,000. What is the estimate at completion (EAC) assuming the current cost performance is expected to continue?
Hard55A project manager is reviewing the issue log and notices several unresolved issues that are blocking team progress. The PM wants to ensure these issues are tracked, assigned, and resolved in a timely manner. Which action should the project manager take?
Hard56A project manager is evaluating the project's performance using EVM. PV = $50,000, EV = $45,000, AC = $55,000. Which of the following is true?
Hard57A project is 60% complete. The original budget (BAC) is $200,000. Actual costs to date are $130,000, and the earned value is $120,000. What is the estimate at completion (EAC) if the project will continue to perform at the current cost efficiency?
Hard58A project manager needs to document the formal approval of a change request that adds a new reporting module to an existing application. The change will increase the budget by $20,000 and extend the schedule by two weeks. Which document should the project manager use to record this decision?
Easy59A project manager is creating a document that formally authorizes the project and assigns the project manager. Which document is this?
Easy60A project manager is using earned value management. The project has a schedule variance (SV) of -$5,000. What does this indicate?
Medium61An agile team uses a tool where they maintain a list of features, enhancements, and bug fixes that are not yet scheduled for a sprint. This list is prioritized by the product owner. What is this list called?
Medium62A project manager uses a control chart to monitor the number of defects found during testing. The chart shows one data point above the upper control limit (UCL). What action should the project manager take?
Medium63A project has a budget at completion (BAC) of $200,000. The earned value (EV) is $120,000 and the actual cost (AC) is $150,000. What is the estimate at completion (EAC) using the typical cost performance index (CPI) assumption?
Hard64Which THREE items are typically found in a project management plan? (Select THREE).
Medium65A project manager is preparing a project management plan for a construction project. The sponsor asks which subsidiary plans should be included to address scope, schedule, cost, and quality. Which TWO subsidiary plans should the project manager include? (Choose two.)
Hard66A project manager is creating a visual representation of the project schedule that shows tasks as horizontal bars along a timeline, including dependencies and milestones. Which tool is being used?
Easy67A project manager is closing a construction project and must verify that all contractual and administrative requirements have been met before releasing the final payment. Which TWO documents should the project manager review to confirm formal acceptance and closure? (Choose two.)
Hard68A project team uses a tool that displays columns such as 'To Do', 'In Progress', and 'Done' to visualize workflow. This is an example of which type of board?
Medium69A project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 0.9. Which of the following best describes the project's status?
Hard70A project team is transitioning from a traditional to an agile approach. The project manager wants to adopt agile artifacts. Which THREE artifacts are commonly used in agile projects to track progress and manage work?
Medium71A project manager is creating a risk register. One risk has a probability of 0.3 and an impact of $50,000. What is the expected monetary value (EMV) of this risk?
Hard72A project team is using a tool to track user stories, epics, and bugs within sprints. The tool allows the team to view work in columns such as 'To Do', 'In Progress', and 'Done'. Which tool feature is being described?
Medium73Which project document formally authorizes the project and identifies the project manager?
Easy74A project manager is setting up a project communication plan for a distributed team. The project manager needs to select tools that support real-time collaboration and document version control. (Choose two.)
Medium75A project manager is using a network diagram to identify the critical path. Which TWO statements are true about the critical path?
Medium76A project manager wants to visualize task dependencies and the critical path for a construction project. Which tool should they use?
Easy77Which project scheduling tool depicts activities as bars on a timeline, showing dependencies and milestones?
Easy78A project manager is evaluating earned value metrics for a project. The CPI is 0.8 and the SPI is 0.9. Which TWO conclusions can the project manager draw?
Hard79In a user story, which component describes the benefit or value that the feature will provide?
Easy80A project team uses planning poker to estimate user stories. What is the purpose of this technique?
Easy81In a RACI matrix, which role is ultimately accountable for the successful completion of a task?
Medium82A project manager is tracking the completion of key deliverables against the project schedule. Which tool should they use to display only major milestones without showing detailed dependencies or tasks?
Medium83A project manager is selecting tools for an Agile project. Which TWO tools are commonly used for Agile project management? (Select two.)
Medium84A project team uses a tool that shows only major events or deadlines, such as the start and end of phases. Which type of chart are they using?
Easy85A project manager needs to identify the root cause of a recurring defect. Which quality tool uses a fishbone diagram to categorize potential causes?
Medium86A project manager is creating a RACI matrix for the project. One activity involves conducting security testing. The security lead will perform the testing, the project manager is responsible for ensuring it happens, and the compliance officer needs to be informed of the results. Which assignment is correct?
Medium87A project manager is creating a document that formally authorizes the project and assigns the project manager. Which document is being created?
Easy88Which document defines the communication requirements, including who needs what information, when, and how?
Easy89Which agile artifact contains the prioritized list of all desired work for a product?
Easy90A project manager is leading a distributed team that uses a kanban board to visualize workflow. The team wants to limit the number of items in progress to reduce multitasking and improve cycle time. Which tool or technique should the project manager implement?
Hard91A project manager is developing a document that will provide a common understanding of the project's objectives, deliverables, and constraints for all stakeholders. The document should also include the business case and high-level risks. Which document is the project manager creating?
Medium92A project manager creates a visual representation that shows the 20% of causes contributing to 80% of the problems in a project. Which tool is being used?
Hard93A project manager is preparing for a post-implementation review after deploying a new CRM system. The team needs a document that captures what went well, what did not, and actionable recommendations for future projects. Which document should the project manager update?
Medium94A project team uses planning poker to estimate user stories. The product owner describes a story that involves integrating with a third-party API. The team discusses unknowns and then votes. The estimates are 5, 8, 13, and 20 story points. What should the team do next?
Hard95A project manager uses a diagram to identify the most frequent causes of defects in a process. The diagram displays bars in descending order and a cumulative line. Which quality tool is being used?
Medium96A project has a budget at completion (BAC) of $200,000. The earned value (EV) is $100,000, and the actual cost (AC) is $120,000. What is the estimate at completion (EAC) assuming the current cost performance index (CPI) will remain the same?
Hard97A project manager is selecting two documents that are essential for defining project scope. Which TWO documents should they choose?
Medium98An agile team uses story points for estimating effort. During sprint planning, the team's average velocity is 30 story points per sprint. The product owner wants to commit to 35 story points for the upcoming sprint. What should the team do?
Medium99A project manager is creating a visual timeline that displays tasks as horizontal bars, shows dependencies between tasks, and highlights the critical path. Which tool should the manager use?
Easy100A project manager is reviewing earned value data: PV = $150,000, EV = $120,000, AC = $130,000. Which THREE statements are correct?
Hard101In an Agile project, the team uses story points to estimate effort. During sprint planning, they select user stories from the product backlog and assign them to the sprint. What is the resulting list of items committed for the sprint called?
Easy102A project has a planned value (PV) of $50,000, earned value (EV) of $40,000, and actual cost (AC) of $45,000. What is the schedule variance (SV) and cost variance (CV)?
Medium103A project manager is preparing the communication plan and needs to determine the appropriate format and frequency for status updates to a steering committee that meets monthly. The committee wants concise, decision-oriented information. Which approach best fits this need?
Hard104A project manager needs to identify which tasks are critical to the project's completion date. After creating the project schedule, which tool should be used to visualize the critical path?
Medium105During a project, the project manager calculates the following: Earned Value (EV) = $50,000, Planned Value (PV) = $60,000, Actual Cost (AC) = $55,000. Which statement accurately describes the project's performance?
Hard106A project is experiencing cost overruns. The project manager wants to calculate key earned value metrics. Which THREE metrics are needed to compute the cost performance index (CPI) and schedule performance index (SPI)? (Select three.)
Hard107A project team is using Jira for agile development. They have a list of features to be developed over multiple sprints. What is the term for this list, which represents all the work planned for the project?
Medium108In an Agile project, the team uses a tool to manage user stories and tasks. Which tool is specifically designed for Agile project management, supporting Scrum and Kanban boards?
Easy109In an agile project, the team is using user stories to capture requirements. Which of the following is the correct format for a user story?
Medium110An agile team uses story points to estimate user stories. During planning poker, one developer consistently gives much higher estimates than the rest of the team. What is the best action for the team?
Medium111A project manager wants to identify the most significant causes of delays in a software development project. Which quality tool should she use to prioritize the causes based on the Pareto principle?
Medium112During a sprint review, the team shows that they completed 30 story points this sprint, which is consistent with their average velocity. The product owner asks how much work the team can likely complete in the next two sprints. Using velocity, what is the best estimate?
Medium113During a software development project, the team estimates story points using planning poker. A story is estimated at 8 points, while a similar story was previously estimated at 5 points. What is the primary reason for using relative sizing with story points?
Medium114In a manufacturing project, the team uses a Pareto chart to analyze defects. The chart shows that 80% of defects come from 20% of the causes. Which principle does this illustrate?
Medium115A project manager is reviewing the project's risk register and wants to prioritize risks for further analysis. The project manager decides to use a tool that plots risks based on their probability of occurrence and potential impact. Which tool is the project manager using?
Medium116A project manager is creating the project management plan. Which TWO subsidiary plans should be included? (Select TWO.)
Medium117A project manager notices that the actual cost (AC) is $50,000, the earned value (EV) is $45,000, and the planned value (PV) is $55,000. Which statement is true regarding schedule and cost performance?
Medium118In an agile project using Jira, the product owner wants to prioritize the work for the next iteration. Which document or artefact should they refer to?
Easy119A project manager notices that a task is taking longer than planned and the project is falling behind schedule. The project manager wants to identify the root cause of the delay. Which quality tool would be most appropriate?
Medium120A project manager is leading a software upgrade project and wants a single document that lists all project stakeholders, their roles, and their communication requirements. Which document should the project manager create?
Easy121A project manager is updating the project charter and needs to document the measurable criteria that will be used to determine whether the project is successful, such as reducing processing time by 20% within six months. Which element of the project charter is the project manager defining?
Easy122Which document formally authorizes a project and assigns the project manager?
Easy123A project manager is preparing a presentation for the steering committee. The PM wants to show the cumulative planned value, earned value, and actual cost over time to illustrate cost and schedule performance trends. Which tool or technique should the project manager use?
Medium124During a sprint planning meeting, the development team estimates user stories using story points. They each have a set of cards with values like 1, 2, 3, 5, 8, 13. After discussing a story, all team members simultaneously reveal their chosen card. What technique are they using?
Medium125A project manager is preparing a presentation for the steering committee and wants to show the project's planned start and finish dates, key milestones, and major deliverables in a single high-level visual. Which tool should the project manager use?
Medium126A project has a BAC of $200,000. After three months, the earned value (EV) is $80,000 and the actual cost (AC) is $90,000. What is the cost variance (CV) and what does it indicate?
Medium127Which document is used to track and manage changes to the project baseline?
Easy128A project manager is reviewing the schedule performance and finds that the earned value (EV) is $50,000 and the planned value (PV) is $60,000. What does this indicate?
Medium129A project manager is using a control chart to monitor quality. The data points fall within the control limits but show a run of seven points above the mean. What does this indicate?
Hard130Which TWO documents are typically created during project initiation?
Easy131Which document contains the subsidiary plans for scope, schedule, cost, quality, resources, communication, risk, and procurement?
Easy132A project manager is selecting tools for agile project management. Which TWO tools are specifically designed for agile methodologies?
Medium133Which document defines the roles and responsibilities of stakeholders in a project and is often presented as a matrix?
Medium134A project manager is using a quality tool that displays data points over time with upper and lower control limits. The tool helps distinguish between common cause and special cause variation. Which tool is this?
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Frequently asked questions
- What does the Tools and Documentation domain cover on the PK0-005 exam?
- Match the artefact to the symptom: burndown for remaining-work trend, control chart rules for process stability, network diagram for critical path and float, and a document register or repository for version and approval tracking. The critical thing is reading the chart or path correctly before choosing an answer.
- How many questions are in this domain?
- This page lists all 134 Tools and Documentation questions in the PK0-005 question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
- What is the best way to practise this domain?
- Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
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