Question 68 of 892
Process — Managing Technical AspectsmediumMultiple ChoiceObjective-mapped

Scope Change Request in Hybrid Projects: The First Step

This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take 5 days to implement. What is the BEST action to take?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "best"

    Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Submit a change request and assess the impact on the project baseline.

In a hybrid environment, scope changes must still follow a defined change control process to prevent uncontrolled scope creep and maintain baseline integrity. Option A is correct because submitting a change request allows for impact assessment on cost, schedule, and resources before approval. Option B is too rigid; changes can be allowed but through proper governance. Option C bypasses formal approval and risks integrating unapproved work. Option D adds work without assessing impact, violating change control principles.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Submit a change request and assess the impact on the project baseline.

    Why this is correct

    The formal change control process ensures proper evaluation and approval.

    Clue confirmation

    The clue word "best" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Tell the product owner that no changes are allowed until the project is completed.

    Why it's wrong here

    This is too rigid; changes can be accommodated through proper process.

  • Ask the team to include it in the next sprint and inform the product owner.

    Why it's wrong here

    This bypasses formal evaluation and approval.

  • Add the feature to the current sprint as it's small and the team can handle it.

    Why it's wrong here

    Adding scope without approval is gold-plating and violates change control.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Detailed technical explanation

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

Related practice questions

Related PMP practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

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FAQ

Questions learners often ask

What does this PMP question test?

Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Submit a change request and assess the impact on the project baseline. — In a hybrid environment, scope changes must still follow a defined change control process to prevent uncontrolled scope creep and maintain baseline integrity. Option A is correct because submitting a change request allows for impact assessment on cost, schedule, and resources before approval. Option B is too rigid; changes can be allowed but through proper governance. Option C bypasses formal approval and risks integrating unapproved work. Option D adds work without assessing impact, violating change control principles.

What should I do if I get this PMP question wrong?

Identify which PMP exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

Are there clue words in this question I should notice?

Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

About these practice questions

Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →

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Same concept, more angles

8 more ways this is tested on PMP

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take 5 additional days. What should you do first?

medium
  • A.Add the feature to the product backlog and prioritize it in the next sprint planning
  • B.Inform the product owner that no changes can be made once the sprint has started
  • C.Submit a change request to the change control board and assess impact on schedule, cost, and resources
  • D.Ask the team to start working on the feature immediately to satisfy the stakeholder

Why C: According to PMI, any scope change must go through the change control process. The most appropriate first step is to document and assess the impact of the change.

Variation 2. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that would add significant value but was not in the product backlog. The team estimates it will take two additional sprints. What should you do FIRST?

medium
  • A.Submit a change request through the Integrated Change Control process
  • B.Add the feature to the product backlog and prioritize it for a future sprint
  • C.Ask the team to add the feature to the current sprint backlog to satisfy the product owner
  • D.Tell the product owner that no changes are allowed after the sprint starts

Why A: The correct answer is to submit a change request through the Integrated Change Control process to formally evaluate the impact on scope, schedule, and cost before any work begins.

Variation 3. You are managing a software development project using a hybrid approach. During a sprint review, the customer requests a major feature addition that would extend the timeline by two weeks. The team is already working at capacity. What should you do FIRST?

medium
  • A.Submit a change request through the Integrated Change Control process and assess the impact on scope, schedule, and cost
  • B.Ask the team to start working on the feature immediately to satisfy the customer
  • C.Inform the customer that the feature is out of scope and cannot be added
  • D.Add the feature to the product backlog and schedule it for a future sprint without further analysis

Why A: The correct action is to submit a change request through the Integrated Change Control process. PMI requires formal assessment and approval before implementing any change that impacts scope, schedule, or cost. Proceeding without change control violates the project management plan.

Variation 4. You are managing a software development project using a hybrid approach. During a sprint review, the customer is delighted with the product but requests several enhancements that were not in the original backlog. The team estimates these would add two sprints to the schedule. What should you do FIRST?

medium
  • A.Document the request and submit a change request through the change control process
  • B.Add the enhancements to the product backlog and prioritize them for the next sprint
  • C.Instruct the team to begin work on the enhancements immediately to maintain customer satisfaction
  • D.Thank the customer for the feedback and explain that the project scope is frozen

Why A: The correct first step is to document the customer's request and submit a formal change request through the established change control process (Option A). This ensures the impact on scope, schedule, and budget is properly assessed and approved before any work begins. Option B bypasses change control and could lead to scope creep. Option C is reactive and unsanctioned. Option D incorrectly closes the door on the request without allowing the customer to formally submit it, which could damage stakeholder relationships and ignore a valuable opportunity.

Variation 5. You are managing a software development project using a hybrid approach. During a sprint review, the customer expresses satisfaction but requests a small additional feature that was not in the original backlog. The team believes it can be completed in two days without affecting the critical path. What should you do first?

easy
  • A.Submit a change request to the change control board for evaluation and approval.
  • B.Ask the team to implement the feature and document it as a scope change later.
  • C.Inform the customer that no changes are allowed after the sprint review.
  • D.Approve the request since it is small and won't affect the schedule.

Why A: According to PMI, any change to scope must go through the change control process. Even if the change seems small, it requires formal evaluation and approval to prevent scope creep and ensure all impacts are considered.

Variation 6. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will require 5 additional days. The project is currently on schedule and within budget. Which TWO actions should you take NEXT?

medium
  • A.Add the feature to the current sprint backlog immediately to not delay the release
  • B.Submit a change request and evaluate the impact on the project constraints
  • C.Tell the team to implement the feature during any free time
  • D.Ask the product owner to prioritize the feature against existing backlog items for the next sprint
  • E.Reject the request because it is outside the original scope

Why B: Options B and D are the correct next steps. Option B is correct because any change to scope outside the current iteration must go through a formal change control process to assess impact on constraints such as time, cost, and quality. Option D is correct because the product owner is responsible for prioritizing the backlog; the new feature should be evaluated against existing items for the next sprint to ensure value delivery. Option A is wrong because adding work to the current sprint without approval violates the change control process and disrupts the sprint commitment. Option C is wrong because using free time for unplanned work undermines transparency and may lead to scope creep without proper assessment. Option E is wrong because completely rejecting a potentially valuable feature without analysis is not agile; the product owner should decide based on priority and value.

Variation 7. You are managing a software development project using a hybrid approach. During sprint planning, the product owner insists on adding a feature that was not in the approved product backlog. The team estimates it will take 3 additional days. What should you do FIRST?

medium
  • A.Ask the product owner to submit a change request for formal evaluation
  • B.Add the feature to the sprint backlog and accept the change
  • C.Reject the feature outright because it is not in scope
  • D.Tell the team to work overtime to accommodate the feature

Why A: In a hybrid project management approach, changes to the approved product backlog must follow a formal change control process to maintain baseline integrity and avoid scope creep. Asking the product owner to submit a change request ensures the proposed feature is evaluated for impact on schedule, cost, and quality before any work begins, aligning with both agile principles of prioritization and traditional project governance.

Variation 8. You are managing a software development project using a hybrid approach. During a sprint review, the product owner requests a new feature that was not in the backlog. The team estimates it will take one week. The project is on schedule and budget. What should you do FIRST?

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  • A.Refuse the request because the project is already on schedule and budget.
  • B.Add the feature to the product backlog and prioritize it in the next sprint planning.
  • C.Instruct the team to start working on the feature immediately to maintain stakeholder satisfaction.
  • D.Submit a change request to the change control board for evaluation and approval.

Why D: In a hybrid project, the sprint review is a feedback session, not a change implementation point. The product owner's request is a change to the project scope, and the correct first step is to submit a formal change request to the change control board (CCB) for evaluation and approval, ensuring alignment with the project's governance and baseline.

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Last reviewed: Jun 21, 2026

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