A company is implementing a new customer relationship management (CRM) system. The project manager wants to ensure that the project delivers value aligned with the organization's strategic goals. Which document should the project manager reference to confirm the alignment?
Trap 1: Project management plan
The plan guides execution, not strategic justification.
Trap 2: Scope statement
The scope statement defines deliverables, not strategic alignment.
Trap 3: Project charter
The charter authorizes the project but does not detail strategic alignment.
- A
Project management plan
Why wrong: The plan guides execution, not strategic justification.
- B
Scope statement
Why wrong: The scope statement defines deliverables, not strategic alignment.
- C
Business case
The business case justifies the project and shows alignment with strategic goals.
- D
Project charter
Why wrong: The charter authorizes the project but does not detail strategic alignment.