- A
Update the current project's communications management plan to prevent further issues
Why wrong: The project is closing; changes to the current plan are unnecessary.
- B
Update the organizational process assets with the lessons learned
Sharing across the organization promotes continuous improvement.
- C
Document the lessons learned in the project's lessons learned register
Lessons learned should be captured for future reference.
- D
Recommend improvements to the communications management plan for future projects
This feedback helps refine processes for future projects.
- E
Facilitate a conflict resolution session between the remote and local teams
Why wrong: The project is closing; it's more appropriate to document the issue than to mediate after the fact.
Question 274 of 892
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
During project closure, the project manager is conducting lessons learned. The team identifies that poor communication with a remote team caused rework. Which THREE actions should the project manager take to ensure continuous improvement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Update the organizational process assets with the lessons learned
Option B is correct because updating organizational process assets (OPA) with lessons learned ensures that the knowledge gained from this project is formally captured and available for future projects, which is a key requirement for continuous improvement in project management. This aligns with the PMBOK Guide's emphasis on transferring lessons learned to the OPA to benefit the organization's project management processes. The other correct options (C and D) also support continuous improvement by documenting the lessons in the register and recommending improvements to the communications management plan for future projects.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the current project's communications management plan to prevent further issues
Why it's wrong here
The project is closing; changes to the current plan are unnecessary.
- ✓
Update the organizational process assets with the lessons learned
Why this is correct
Sharing across the organization promotes continuous improvement.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Document the lessons learned in the project's lessons learned register
Why this is correct
Lessons learned should be captured for future reference.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Recommend improvements to the communications management plan for future projects
Why this is correct
This feedback helps refine processes for future projects.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Facilitate a conflict resolution session between the remote and local teams
Why it's wrong here
The project is closing; it's more appropriate to document the issue than to mediate after the fact.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse updating the current project's communications management plan (Option A) as a valid continuous improvement action, but it is incorrect because the project is closing and improvements should be directed to future projects, not the current one.
Detailed technical explanation
How to think about this question
In project management, the lessons learned process is part of the Close Project or Phase process, where the project manager ensures that all knowledge gained is documented in the lessons learned register and then transferred to the organizational process assets (OPA) for future use. The OPA includes historical information, templates, and process assets that help future project managers avoid similar issues. The communications management plan is a component of the project management plan, and improvements to it should be recommended for future projects, not updated in the current one, as the current project is being closed.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Process — Managing Technical Aspects — study guide chapter
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FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Update the organizational process assets with the lessons learned — Option B is correct because updating organizational process assets (OPA) with lessons learned ensures that the knowledge gained from this project is formally captured and available for future projects, which is a key requirement for continuous improvement in project management. This aligns with the PMBOK Guide's emphasis on transferring lessons learned to the OPA to benefit the organization's project management processes. The other correct options (C and D) also support continuous improvement by documenting the lessons in the register and recommending improvements to the communications management plan for future projects.
What should I do if I get this PMP question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jul 4, 2026
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