Agile Frameworks and Methodologies →hardMultiple ChoiceObjective-mapped

CAPM Agile Frameworks and Methodologies Practice Question

Exhibit

Refer to the exhibit.

```
user story: "As a user, I want to reset my password so that I can regain access to my account"

Acceptance Criteria:
- User enters email and receives a reset link
- Link expires after 1 hour
- User can set a new password that meets complexity rules
- Password is hashed before storage

Team capacity: 5 developers, 1 Sprint = 2 weeks
Estimated effort: 8 story points
```

During Sprint Planning, the team realizes the password reset story involves a third-party email service that has not been integrated yet. The team has no experience with that service. What is the best action?

⚠ Common exam trap

PMI often tests the misconception that 'just figure it out during the Sprint' (Option A) is acceptable, but the CAPM expects you to recognize that unknown technical risks require a spike to protect the Sprint Goal and avoid waste.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Create a time-boxed spike to research the integration.

The team has no experience with the third-party email service, and integrating it involves unknown technical risks. A time-boxed spike (Option B) is the best action because it allows the team to research the integration within a defined timebox, reducing uncertainty before committing to the story in a Sprint. This aligns with the Scrum principle of managing risk through validated learning, not through guesswork or scope changes.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Accept the story and figure it out during the Sprint.
Why it's wrong here
This increases risk and may lead to incomplete work.
✓
Create a time-boxed spike to research the integration.
Why this is correct
A spike reduces uncertainty and informs estimation.
✗
Add more developers to the team for this Sprint.
Why it's wrong here
Adding people does not solve the knowledge gap.
✗
Remove the story from the Product Backlog.
Why it's wrong here
The story is valuable; removing it is not optimal.

Go deeper

CAPM Agile Frameworks and Methodologies Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

Related to this question