CAPM Practice Test 5 — 25 Questions

Question 1

A project manager is leading a software development project using a predictive life cycle. The project is in the execution phase. Which two of the following activities are typically performed during this phase? (Choose two.)

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Directing and managing project work. In a predictive life cycle, the executing process group includes activities that coordinate people and resources to carry out the project management plan. Directing and managing project work and performing quality assurance are key executing activities. The initiating and planning activities are completed earlier, and monitoring and controlling activities run in parallel but are distinct.

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Developing the project management plan

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Controlling project scope

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Developing the project charter

Question 2

A project manager is leading a website redesign project. The sponsor asks, 'What is the difference between a project and ongoing operations?' Which of the following best describes a project?

Accepted Answer

A temporary endeavor undertaken to create a unique product, service, or result.. A project is a temporary endeavor undertaken to create a unique product, service, or result. The website redesign has a definite start and end, and its outcome is unique. Ongoing operations are repetitive and permanent. Understanding this distinction is fundamental to project management and aligns with the CAPM core concepts.

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A repetitive process that maintains business continuity and produces standardized outputs.

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A series of unrelated tasks performed without a defined beginning or end.

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A permanent organizational function that manages resources and personnel on a continuous basis.

Question 3

A project manager is working on a research project where the scope is not clearly defined and requirements are expected to evolve. The sponsor wants to deliver value quickly and adapt to changes. Which project management approach is most appropriate?

Accepted Answer

Agile. Agile project management is designed for environments with high uncertainty and evolving requirements. Its iterative nature allows for frequent reassessment and adaptation, enabling quick delivery of value. The sponsor's emphasis on flexibility and rapid value delivery points clearly to an Agile approach rather than predictive or hybrid.

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Predictive

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Hybrid

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Waterfall

Question 4

A Scrum team is halfway through a two-week Sprint when the Product Owner asks the developers to add a new high-value feature immediately. The Sprint Goal is still achievable. What should the developers do?

Accepted Answer

Collaborate with the Product Owner to renegotiate the Sprint Backlog, adding the new item and removing or deferring items of comparable size if needed.. In Scrum, the Sprint Backlog belongs to the developers and is expected to evolve during the Sprint. When the Product Owner brings a valuable new item and the Sprint Goal remains achievable, the team can negotiate scope by adding the item and removing or deferring comparable work. This preserves the Sprint's purpose while allowing the team to respond to new information, which is a core benefit of empirical planning.

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Add the new feature on top of existing commitments and ask the developers to work additional hours to complete everything.

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Reject the request outright because the Sprint Backlog is frozen once Sprint Planning ends.

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Cancel the Sprint and start a new one so the new feature can be planned properly from the beginning.

Question 5

A project manager is working on a research and development project where the scope is not clearly defined at the start. The project manager wants to use an adaptive approach to manage the project. Which two characteristics are typical of an adaptive project management approach? (Choose two.)

Accepted Answer

Requirements are elaborated and prioritized incrementally.. Adaptive project management approaches, such as agile, embrace changing requirements and deliver value through iterative cycles with frequent stakeholder feedback. They prioritize requirements incrementally rather than baselining scope early. In contrast, predictive approaches emphasize early scope definition and formal change control. The correct characteristics reflect the flexibility and customer collaboration central to adaptive methods.

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Change requests are discouraged to prevent scope creep.

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Detailed scope is baselined early and changes are controlled through integrated change control.

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The project manager makes all decisions without team input to maintain control.

Question 6

A project manager is preparing to close a project that has delivered its final product. The customer has formally accepted the deliverable. Which of the following should the project manager do NEXT?

Accepted Answer

Begin the Close Project or Phase process and archive project documents.. Formal acceptance of the final deliverable signals that the product work is complete, so the project manager moves into the Close Project or Phase process to finalize contracts, archive records, release resources, and capture lessons learned. Repeating quality control or starting new work skips this required administrative closure.

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Start a new project to handle the next product increment.

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Update the risk register and re-assess remaining project risks.

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Perform quality control on the final deliverable again.

Question 7

A project manager is leading a software development project using a predictive life cycle. The project is in the execution phase. Which two of the following activities are typically performed during this phase? (Choose two.)

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Create WBS. The Create WBS process is used to decompose project deliverables and work into smaller, manageable work packages. This decomposition is essential for accurate estimation, scheduling, and control. The other processes listed are subsequent steps that rely on the WBS and activity list, so they do not address the need to break down the work initially.

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Estimate Activity Durations

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Define Activities

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Sequence Activities

Question 8

In a predictive project, the project manager must formally accept the project's deliverables. Which process group does this activity belong to?

Accepted Answer

Closing. Formal acceptance of project deliverables is a key activity within the Closing process group. In predictive projects, the Closing process group includes the process 'Close Project or Phase,' where the project manager obtains final acceptance of the product, service, or result from the customer or sponsor. This ensures that all requirements are met and the project can be formally closed.

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Executing

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Planning

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Initiating

Question 9

A project manager is leading a marketing campaign project for a regional retailer. The sponsor asks the project manager to classify the effort. The work involves producing a one-time series of promotional videos and launching them by a fixed holiday deadline, after which the team is released. Which characteristic best supports classifying this as a project rather than ongoing operations?

Accepted Answer

The work is temporary and produces a unique deliverable with a defined start and end.. A project is a temporary endeavor undertaken to create a unique product, service, or result. The campaign has a fixed holiday deadline, a unique set of promotional videos, and a team that is released afterward, satisfying both temporariness and uniqueness. Budgets, coordination, and cross-functional staffing exist in operations too, so they cannot by themselves justify the project classification.

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The work is performed by a cross-functional team using established organizational processes.

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The work consumes a budget and requires coordination across several departments.

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The work is repeated annually for each seasonal promotion to sustain ongoing revenue.

Question 10

You are a business analyst on a project to replace a legacy claims processing system. Executive management wants to understand the expected benefits and costs before authorizing the project. Which document should you prepare to present the justification for the investment?

Accepted Answer

Business case. A business case is the standard artifact for justifying a project investment. It captures the problem or opportunity, expected benefits, cost estimates, risks, and alignment with organizational strategy. Executives rely on it to make an informed go/no-go decision. The other artifacts serve different purposes: authorizing work, tracing requirements, or decomposing scope, and none replaces the business case for investment justification.

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Requirements traceability matrix

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Project charter

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Work breakdown structure

Question 11

A project manager is working on a predictive project to develop a new medical device. The project sponsor asks for a document that describes how the project team will implement the quality policies of the performing organization. Which document should the project manager provide?

Accepted Answer

Quality management plan. The quality management plan is the component of the project management plan that describes how the project will implement the organization's quality policies. It outlines quality standards, objectives, roles, responsibilities, and processes. Quality metrics, checklists, and reports are more specific tools or outputs and do not provide the overarching approach. Thus, the quality management plan is the correct document to provide to the sponsor.

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Quality report

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Quality checklists

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Quality metrics

Question 12

A project manager has just been assigned to lead a new product launch. Before detailed planning can begin, the sponsor asks what formal document authorizes the project and gives the project manager authority to apply organizational resources. Which document should the project manager reference?

Accepted Answer

The project charter. The project charter is the document that formally authorizes the project and empowers the project manager to apply organizational resources. It is created during initiation, before the project management plan and its subsidiary plans are developed. The benefits management plan informs the charter but does not authorize the project, and planning documents such as the stakeholder engagement plan come later.

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The stakeholder engagement plan

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The project management plan

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The benefits management plan

Question 13

A construction project has a predefined budget and strict deadline. The project manager is using a work breakdown structure (WBS) to decompose deliverables. Which level of the WBS provides the basis for estimating and scheduling?

Accepted Answer

Work package. The work package is the lowest level of the WBS and represents the smallest unit of work that can be estimated, scheduled, monitored, and controlled. It is the basis for developing the project schedule and cost estimates, making it the correct answer.

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WBS dictionary

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Control account

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Planning package

Question 14

A business analyst is facilitating a requirements workshop for a new customer relationship management (CRM) system. Participants include sales representatives, customer service managers, and IT support staff. The BA needs to ensure that all perspectives are captured and that the group reaches a shared understanding of the requirements. Which technique is most appropriate for this purpose?

Accepted Answer

Facilitated workshops. A facilitated workshop is the most effective technique for bringing together cross-functional stakeholders to elicit, analyze, and agree on requirements. It provides a structured environment where the BA can guide discussions, ensure all voices are heard, and resolve differences in real time. Unlike brainstorming or focus groups, it is explicitly designed to produce a shared deliverable, such as a prioritized requirements list, making it ideal for this scenario.

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Observation

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Brainstorming

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Focus groups

Question 15

A business analyst at a hospital is facilitating a requirements workshop with physicians, nurses, and IT staff. The goal is to define the data elements required for a new patient intake system. The physicians and nurses have conflicting opinions about which data is essential, and the IT staff is concerned about integration with existing systems. Which technique would be most effective to build consensus and clearly document the data requirements?

Accepted Answer

Facilitated workshops. Facilitated workshops are specifically designed to bring stakeholders together to collaborate on requirements. They enable the BA to mediate conflicting opinions and guide the group toward a shared understanding. In this scenario, the workshop setting allows physicians, nurses, and IT staff to discuss and agree on the essential data elements, resulting in documented requirements that all parties support.

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Document analysis

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Brainstorming

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Observation

Question 16

A project manager is working on a project in a functional organization. The project manager needs to assign a team member to a critical task, but the functional manager insists that the team member work on a different departmental priority. The project manager has little authority over resources. Which of the following best describes the likely outcome?

Accepted Answer

The project manager will need to negotiate with the functional manager to secure the resource.. In a functional organization, the project manager has little formal authority and must negotiate with functional managers to obtain resources. The functional manager controls resource allocation, so the project manager's best course is to negotiate and influence. This approach respects the organizational structure while advocating for the project's needs.

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The project manager can direct the team member to work on the project task because the project takes precedence.

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The project manager should accept the functional manager's decision and not pursue the resource further.

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The project manager should escalate to the project sponsor to override the functional manager's decision.

Question 17

A business analyst is eliciting requirements for a new online banking feature. The project sponsor wants to ensure that the requirements are aligned with the organization's strategic goals, such as increasing customer retention and reducing call center volume. Which technique should the BA use to trace requirements back to business goals?

Accepted Answer

Requirements traceability matrix. A requirements traceability matrix is the appropriate technique because it creates a link between each requirement and its source, including business goals. By using an RTM, the BA can show that the online banking feature's requirements are directly tied to customer retention and call center reduction, ensuring that the project delivers business value. Other techniques like prioritization, business rules analysis, and risk analysis do not provide this explicit traceability.

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Risk analysis

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MoSCoW prioritization

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Business rules analysis

Question 18

A business analyst is defining the scope of a project to develop a new employee onboarding system. The project sponsor asks for a high-level view of the solution's features and their relationships. Which business analysis technique should the business analyst use to provide this view?

Accepted Answer

Feature model. A feature model is specifically designed to show a solution's features in a hierarchical structure, including mandatory, optional, and alternative features. It gives the sponsor a clear, high-level view of what the system will do and how features relate to each other, which is ideal for scope definition and communication.

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Use case diagram

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Organizational chart

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Mind map

Question 19

A business analyst is working on a project to develop a new inventory management system. The project sponsor wants to ensure that all requirements are testable and verifiable. Which characteristic of effective requirements is most directly supported by writing requirements in a structured, consistent format with clear acceptance criteria?

Accepted Answer

Verifiability. Verifiability is the characteristic that ensures a requirement can be tested or measured. By writing requirements in a consistent format with clear acceptance criteria, the BA provides the means to verify that the solution meets the requirement. This directly addresses the sponsor's concern for testable and verifiable requirements in the inventory management system project.

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Traceability

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Atomicity

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Prioritization

Question 20

A business analyst is conducting a requirements elicitation session for a new enterprise resource planning (ERP) system. The BA needs to ensure that the requirements are complete and that all stakeholder perspectives are considered. Which two techniques are most appropriate for eliciting requirements from a large, diverse group of stakeholders across multiple departments? (Choose two.)

Accepted Answer

Focus groups. Surveys and focus groups are both effective for eliciting requirements from a large, diverse group. Surveys allow broad reach and standardized data collection, while focus groups enable interactive discussion and deeper exploration of stakeholder views. Together, they help the BA ensure completeness by capturing a wide range of perspectives across multiple departments in the ERP project.

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Document analysis

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Observation

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Interface analysis