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Scenario-based practice

Troubleshooting Scenario Questions

Practise Microsoft Power Platform Fundamentals PL-900 practice questions — original exam-style scenarios covering every exam domain, with detailed explanations, wrong-answer analysis, and common exam traps.

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15
scenario questions
PL-900
exam code
Microsoft
vendor

Scenario guide

How to approach troubleshooting scenario questions

These questions describe a network symptom and ask you to identify the root cause or the correct fix. They appear across all certification exams and reward systematic thinking over memorisation. The best candidates follow a consistent troubleshooting framework even under time pressure.

Quick answer

Troubleshooting Scenario Questions questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

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Targeted PL-900 practice covering PL-900 troubleshooting.

Practice set

Practice scenarios

Question 1hardmultiple choice
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A Power Apps canvas app that uses Dataverse is being migrated from a development environment to a production environment. After migration, the app fails to load data. The developer checks the connection and finds that the Dataverse connector is pointing to the development environment. What should the developer do?

Question 2mediummultiple choice
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You are a data analyst at a manufacturing company that uses Microsoft 365 and Power BI. The company has a Power BI tenant with Free, Pro, and Premium Per User (PPU) licenses. Your team has created a Power BI report that visualizes production line efficiency from a SQL Server database on-premises. The report is published to a workspace assigned to a PPU capacity. You need to ensure that all 50 users in the production department can view the report on their mobile devices, with data refreshing every 30 minutes. The users have a mix of Free and Pro licenses. The report uses DirectQuery mode to the on-premises SQL Server. You have configured an on-premises data gateway in personal mode. Users report that the report is slow and sometimes fails to load. What should you do to improve performance and reliability while meeting the refresh requirement?

Question 3hardmultiple choice
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Refer to the exhibit. You are troubleshooting a Power Automate flow that fails when trying to access an on-premises SQL Server database. The flow uses the SQL connector. Based on the exhibit, what is the most likely cause of the failure?

Exhibit

{
  "connections": [
    {
      "name": "shared_office365",
      "id": "/providers/Microsoft.PowerApps/apis/shared_office365"
    },
    {
      "name": "shared_sql",
      "id": "/providers/Microsoft.PowerApps/apis/shared_sql"
    }
  ],
  "environment": {
    "name": "Production",
    "type": "Production",
    "region": "eastus"
  }
}
Question 4hardmultiple choice
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You are troubleshooting a canvas app that loads slowly. The app uses over 50 data sources and many formulas. Which action is most likely to improve performance?

Question 5mediummultiple choice
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You are troubleshooting a Power Apps issue. Using PowerShell, you run Get-AdminPowerApp and see the exhibit output. What does the EnvironmentName field indicate?

Exhibit

Refer to the exhibit.
```
PowerShell cmdlet: Get-AdminPowerApp
Sample output:
AppName        : SalesPipelineApp
CreatedTime    : 2024-01-15T10:30:00Z
LastModifiedTime : 2024-06-20T14:00:00Z
Owner          : user@contoso.com
EnvironmentName : Default-12345678-1234-1234-1234-123456789abc
```
Question 6mediummulti select
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Which TWO of the following are capabilities of Power Automate that help with monitoring and troubleshooting flows?

Question 7hardmultiple choice
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You are a Power BI administrator for a large retail company. The company has a Power BI workspace that contains a dashboard named 'Sales Overview'. The dashboard is shared with the sales team. Recently, users have reported that the dashboard is loading slowly, and some visuals show 'Data is not available' errors. The dashboard uses a DirectQuery connection to an on-premises SQL Server database. The database team confirms that the server is not under heavy load. You need to troubleshoot and resolve the issue. What should you do first?

Question 8mediummultiple choice
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Refer to the exhibit. The flow fails to send the email. What is the most likely cause?

Exhibit

Refer to the exhibit.

{
  "trigger": {
    "type": "Recurrence",
    "recurrence": {
      "frequency": "Day",
      "interval": 1
    }
  },
  "actions": {
    "Get_items": {
      "type": "OpenApiConnection",
      "inputs": {
        "host": {
          "connectionName": "shared_commondataserviceforapps",
          "operationId": "GetItems"
        },
        "parameters": {
          "entityName": "opportunities",
          "$filter": "statecode eq 0"
        }
      }
    },
    "Send_email": {
      "type": "OpenApiConnection",
      "inputs": {
        "host": {
          "connectionName": "shared_office365",
          "operationId": "SendEmail"
        },
        "parameters": {
          "To": "manager@contoso.com",
          "Subject": "Open Opportunities Report",
          "Body": "Please review the attached report."
        }
      },
      "runAfter": {
        "Get_items": ["Succeeded"]
      }
    }
  },
  "description": "Send daily report of open opportunities to manager."
}
Question 9hardmultiple choice
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You are troubleshooting a Power Pages site where authenticated users in the 'Partner' web role cannot see any records from a Dataverse table, even though the table permission is set to 'Read' with 'Contact' scope. The site uses a custom page that retrieves data via a Liquid template. What is the most likely cause?

Question 10hardmultiple choice
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An organization uses Power Automate to process invoices from email attachments. Some invoices are processed incorrectly because the flow fails to parse PDFs with non-standard layouts. What should the administrator do to improve accuracy?

Question 11hardmultiple choice
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A developer is troubleshooting a canvas app that uses a SharePoint list as a data source. The app works for some users but fails for others with the error 'Access denied.' All users have read access to the SharePoint list. What could be the issue?

Question 12mediummultiple choice
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A company uses Power Apps to build a canvas app for field technicians to report equipment issues. The app includes a GPS location control and requires offline capability. During a pilot, technicians report that the app fails to load data when they are in remote areas with no internet. Which design change should the app maker implement to address this issue?

Question 13hardmultiple choice
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You are troubleshooting a Power Automate flow that uses an HTTP action to call a REST API. The flow fails with a '429 Too Many Requests' error. The API has a rate limit of 100 requests per minute. Which strategy should you implement to handle this error gracefully?

Question 14easymultiple choice
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Your organization uses Power Automate to automatically create a task in Microsoft Planner when a new sales opportunity is closed in Dynamics 365. The flow triggers on a new opportunity but fails to create the task. You check the run history and see an error: 'Invalid template specification' in the 'Create a task' action. How should you resolve this?

Question 15easymultiple choice
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A Power Platform administrator receives a report that a user is unable to create a new environment. The user has a Power Apps per user license and is a member of the global admin group. What is the most likely cause?

These PL-900 practice questions are part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style PL-900 questions with detailed explanations, topic-based practice, mock exams, readiness tracking, and study analytics.