Question 144 of 985

Describe security, compliance, privacy, and trust in Microsoft 365 →easyMultiple SelectObjective-mapped

Microsoft Data Privacy Commitments

This MS-900 practice question tests your understanding of describe security, compliance, privacy, and trust in microsoft 365. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Which TWO of the following are examples of Microsoft's commitments to data privacy as outlined in the Microsoft Privacy Statement and related agreements? (Choose two.)

A
Microsoft uses customer data to train AI models by default.
Why wrong: Microsoft does not use customer data for AI training without agreement.
B
Microsoft may share customer data with third parties for marketing purposes.
Why wrong: Microsoft does not share for marketing without consent.
C
Customers can access and export their data.
Data portability is a key privacy commitment.
D
Microsoft allows third parties to access customer data without consent.
Why wrong: Access requires customer consent.
E
Customer data is not used for advertising.
Microsoft explicitly states this.

Full breakdown with real-world context →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Customers can access and export their data.

Option C is correct because the Microsoft Privacy Statement explicitly grants customers the right to access, export, and delete their data, aligning with data portability and control principles under regulations like GDPR. This commitment ensures that customers maintain ownership and control over their data stored in Microsoft 365 services.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✗
Microsoft uses customer data to train AI models by default.
Why it's wrong here
Microsoft does not use customer data for AI training without agreement.
✗
Microsoft may share customer data with third parties for marketing purposes.
Why it's wrong here
Microsoft does not share for marketing without consent.
✓
Customers can access and export their data.
Why this is correct
Data portability is a key privacy commitment.
Related concept
Read the scenario before looking for a memorised answer.
✗
Microsoft allows third parties to access customer data without consent.
Why it's wrong here
Access requires customer consent.
✓
Customer data is not used for advertising.
Why this is correct
Microsoft explicitly states this.
Related concept
Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates often confuse Microsoft's default data usage policies with those of other cloud providers, mistakenly assuming that customer data is automatically used for AI training or advertising, when in fact Microsoft explicitly prohibits these uses by default.

Detailed technical explanation

How to think about this question

Under the hood, Microsoft 365 uses the Data Protection Addendum (DPA) and the Online Services Terms to contractually bind Microsoft to not use customer data for advertising or AI training. The Microsoft Privacy Statement implements these commitments through specific technical controls, such as Customer Lockbox for access approval and the Microsoft 365 compliance center for data export via eDiscovery or Content Search. In a real-world scenario, a customer can use the Microsoft 365 admin center to export mailbox or SharePoint data via the 'Export' feature, which leverages the Graph API to retrieve data in a portable format like PST or CSV.

KKey Concepts to Remember

Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.

TExam Day Tips

Watch for words such as best, first, most likely and least administrative effort.
Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this MS-900 question test?

Describe security, compliance, privacy, and trust in Microsoft 365 — This question tests Describe security, compliance, privacy, and trust in Microsoft 365 — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Customers can access and export their data. — Option C is correct because the Microsoft Privacy Statement explicitly grants customers the right to access, export, and delete their data, aligning with data portability and control principles under regulations like GDPR. This commitment ensures that customers maintain ownership and control over their data stored in Microsoft 365 services.

What should I do if I get this MS-900 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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