MS-900 Practice Test 2 — 25 Questions

Question 1

Which cloud characteristic allows an organization to increase or decrease computing resources quickly based on demand, without requiring manual intervention?

Accepted Answer

Rapid elasticity. Rapid elasticity is the cloud characteristic that enables automatic, on-demand scaling of computing resources (such as virtual machines, storage, or network bandwidth) in response to fluctuating workload demands, without requiring manual provisioning or de-provisioning. This is a core feature of cloud computing defined by NIST SP 800-145, allowing resources to scale out (increase) or scale in (decrease) dynamically, often using orchestration tools like Azure Autoscale or AWS Auto Scaling. The key distinction is that the scaling happens quickly and automatically, based on predefined rules or metrics like CPU utilization or request count.

Answer

Measured service

Answer

Resource pooling

Answer

Broad network access

Question 2

A sales representative needs to quickly create a professional-looking price quote that includes dynamic pricing from a company database and send it as a PDF to a customer. Which Microsoft 365 app is best suited for this?

Accepted Answer

Microsoft Word. Microsoft Word is best suited because it supports mail merge and dynamic content from external data sources like a company database. Using Word's 'Insert Quick Parts' or mail merge features, a sales rep can pull live pricing data into a professional quote template and then export the document as a PDF directly from Word.

Answer

Microsoft Excel

Answer

Microsoft Sway

Answer

Microsoft SharePoint Online

Question 3

A project team needs to track action items and issues in a shared list that is accessible from within Outlook and SharePoint. They need to be able to create custom columns, set reminders, and view a history of changes. Which Microsoft 365 app is best suited for this?

Accepted Answer

Microsoft Lists. Microsoft Lists is the correct choice because it provides a shared, customizable list that integrates directly with both Outlook and SharePoint. It allows users to create custom columns, set reminders via Power Automate or column formatting, and track version history for changes, meeting all specified requirements.

Answer

Microsoft To Do

Answer

Microsoft Planner

Answer

Microsoft Viva Engage

Question 4

A cloud user can access their files from a work desktop, a personal laptop at home, and a mobile phone while traveling. Which essential characteristic of cloud computing does this scenario best illustrate?

Accepted Answer

Broad network access. Broad network access is the correct answer because it describes the ability to access cloud resources from diverse client platforms (work desktop, personal laptop, mobile phone) over the network using standard protocols such as HTTPS, SSH, or VPN. This characteristic ensures that services are available from any location with internet connectivity, not just from a single device or network.

Answer

On-demand self-service

Answer

Resource pooling

Answer

Rapid elasticity

Question 5

An organization is concerned about data leakage from sensitive emails. They want to enforce encryption on emails containing financial information automatically. Which Microsoft 365 solution should they configure?

Accepted Answer

Microsoft Purview Message Encryption. Microsoft Purview Message Encryption (Option B) is the correct solution because it enables organizations to send and receive encrypted email messages, and it can be configured with mail flow rules to automatically encrypt emails containing sensitive financial information. This service leverages Azure Rights Management (Azure RMS) to provide persistent protection that follows the email, ensuring only authorized recipients can decrypt and read the content.

Answer

Data Loss Prevention (DLP) policies

Answer

Microsoft Purview Information Protection (Microsoft Purview Information Protection)

Answer

Exchange Online Protection (EOP)

Question 6

A business stakeholder asks how Microsoft 365 can help them manage laptops and mobile devices with compliance policies and app protection. Microsoft security, identity, or compliance capability should it use?

Accepted Answer

Microsoft Intune. Microsoft Intune is the correct answer because it is a cloud-based endpoint management solution that provides mobile device management (MDM) and mobile application management (MAM) capabilities. It allows administrators to enforce compliance policies (e.g., require PIN, encrypt device) and app protection policies (e.g., restrict copy/paste, prevent data leakage) on laptops and mobile devices, directly addressing the stakeholder's request.

Answer

Microsoft Stream

Answer

Microsoft Planner

Answer

Microsoft Forms

Question 7

A company currently has Microsoft 365 E3 licenses for all users. They need to retain all Exchange Online mailbox data for 10 years and place legal holds for litigation. Which add-on license provides these retention and eDiscovery capabilities?

Accepted Answer

Microsoft 365 E5 Compliance. Microsoft 365 E5 Compliance is the correct add-on because it includes advanced eDiscovery (e.g., eDiscovery Premium) and retention capabilities such as Preservation Lock and 10-year retention policies via Microsoft Purview. The base E3 license only provides basic retention and eDiscovery, lacking the extended 10-year retention and litigation hold features required for this scenario.

Answer

Microsoft 365 E5 Security

Answer

Microsoft 365 E5

Answer

Office 365 E5

Question 8

A help desk lead is documenting the correct Microsoft 365 approach to use hosted email without managing mail servers. Cloud concept or benefit best matches this requirement?

Accepted Answer

Software as a Service (SaaS). Microsoft 365's Exchange Online delivers hosted email as a Software as a Service (SaaS) offering. This means Microsoft manages the mail servers, software updates, and infrastructure, while the help desk lead simply configures user mailboxes and policies via the admin center. SaaS is the cloud model where the provider hosts and manages the entire application, aligning perfectly with the requirement to avoid managing mail servers.

Answer

Platform as a Service (PaaS)

Answer

Community cloud

Answer

Infrastructure as a Service (IaaS)

Question 9

A project manager wants to create a visual dashboard that tracks project tasks, deadlines, and progress. The dashboard should pull data from a Microsoft List and update in real time. Which Microsoft 365 app is best suited for building this interactive dashboard?

Accepted Answer

Power BI. Power BI is the correct choice because it is designed to create interactive, real-time dashboards with live data connectivity. It can connect directly to a Microsoft List as a data source and refresh automatically, enabling real-time tracking of project tasks, deadlines, and progress with visualizations like charts and gauges.

Answer

Microsoft Lists

Answer

SharePoint Online

Answer

Microsoft Forms

Question 10

A user reports that they cannot access Microsoft 365 services. You check the Microsoft 365 admin center and see that their license is expired. What is the most likely result of an expired license?

Accepted Answer

The user loses access to Microsoft 365 services after a grace period. When a Microsoft 365 license expires, Microsoft does not immediately revoke access. Instead, the user enters a grace period (typically 30 days) during which they retain access but may see warnings. After the grace period ends, the user loses access to Microsoft 365 services, and their data is preserved for a further period (usually 90 days) before being deleted. This aligns with Microsoft's licensing and data retention policies.

Answer

Microsoft automatically purchases a new license

Answer

The user's data is immediately deleted

Answer

The user's account is automatically deleted

Question 11

A sales team uses Microsoft Lists to track leads. They want to create a real-time dashboard that shows the number of leads by stage, the total deal value, and the win rate. The dashboard must update automatically when the list is changed. Which Microsoft 365 app should they use to build this dashboard?

Accepted Answer

Microsoft Power BI. Microsoft Power BI is the correct choice because it is designed to create real-time, interactive dashboards that can connect directly to Microsoft Lists via the Power BI service or Power BI Desktop. It supports automatic data refresh when the underlying list changes, enabling live tracking of leads by stage, total deal value, and win rate without manual intervention.

Answer

Microsoft Excel

Answer

Microsoft SharePoint

Answer

Microsoft Power Automate

Question 12

A development team wants to build a custom web application. They choose a cloud service that provides the runtime environment, operating system, and middleware, but the team is responsible for writing and deploying their own code. The provider automatically applies patches to the underlying infrastructure. Which cloud service model best describes this approach?

Accepted Answer

Platform as a Service (PaaS). Platform as a Service (PaaS) provides the runtime environment, operating system, and middleware, allowing developers to focus on writing and deploying their own code while the cloud provider manages the underlying infrastructure, including automatic patching. This model abstracts the hardware and OS layer, giving the team full control over application code but not the platform stack.

Answer

Infrastructure as a Service (IaaS)

Answer

Software as a Service (SaaS)

Answer

Function as a Service (FaaS)

Question 13

Which THREE are key characteristics of cloud computing as defined by NIST?

Accepted Answer

Broad network access. The NIST SP 800-145 definition of cloud computing lists five essential characteristics, and three of them appear here: Broad network access (B), Resource pooling (C), and On-demand self-service (D). Broad network access (B) is correct because cloud capabilities must be available over the network through standard mechanisms that promote use by heterogeneous thin or thick client platforms such as mobile phones, laptops, and PDAs. Resource pooling (C) is correct because the provider's computing resources are pooled to serve multiple consumers using a multi-tenant model, with physical and virtual resources dynamically assigned and reassigned according to demand. On-demand self-service (D) is correct because a consumer can unilaterally provision computing capabilities, such as server time and network storage, automatically without requiring human interaction with each service provider. The other two NIST characteristics not listed among the options are rapid elasticity and measured service. High availability (A) is a desirable quality attribute but is not one of the five NIST essential characteristics, and reserved capacity (E) describes a purchasing or pricing model rather than a defining characteristic of cloud computing.

Answer

High availability

Answer

Reserved capacity

Question 14

An IT administrator needs to ensure that all company-issued Windows 11 devices are configured with the latest security policies and that applications are deployed automatically. Which Microsoft 365 service should they use?

Accepted Answer

Microsoft Intune. Microsoft Intune is the correct choice because it is a cloud-based endpoint management solution that provides mobile device management (MDM) and mobile application management (MAM). It allows IT administrators to enforce security policies (e.g., BitLocker, Windows Defender Firewall, compliance rules) and automate application deployment to Windows 11 devices without requiring on-premises infrastructure. Intune integrates with Microsoft Entra ID for identity-based conditional access but is the primary service for device configuration and app deployment.

Answer

Microsoft Microsoft Entra ID

Answer

Microsoft Defender for Endpoint

Answer

Microsoft 365 Apps for enterprise

Question 15

An administrator is reviewing a request from users who need to avoid buying servers upfront and pay monthly based on usage. Cloud concept or benefit best matches this requirement?

Accepted Answer

Operational expenditure (OpEx) model. The requirement to avoid upfront server purchases and pay monthly based on usage directly aligns with the operational expenditure (OpEx) model, a key cloud computing benefit. In cloud services, OpEx shifts costs from capital expenditure (CapEx) to a pay-as-you-go or subscription-based model, eliminating the need for large upfront hardware investments. This is a fundamental concept in Microsoft Azure and other cloud platforms, where resources like virtual machines are billed monthly based on actual consumption.

Answer

Sensitivity labels

Answer

Data Loss Prevention (DLP)

Answer

Microsoft Planner

Question 16

A help desk lead is documenting the correct Microsoft 365 approach to keep a workload on-premises while using Microsoft cloud collaboration services. Cloud concept or benefit best matches this requirement?

Accepted Answer

Hybrid cloud. A hybrid cloud model is the correct approach because it allows an organization to keep a specific workload on-premises while leveraging Microsoft cloud collaboration services (such as Exchange Online, SharePoint Online, or Teams). This is achieved through integration technologies like Microsoft Entra Connect for identity synchronization and Exchange Hybrid Configuration Wizard for mail routing, enabling a seamless coexistence between on-premises and cloud environments.

Answer

Sensitivity labels

Answer

Microsoft Planner

Answer

Data Loss Prevention (DLP)

Question 17

A help desk lead is documenting the correct Microsoft 365 approach to estimate monthly Microsoft 365 subscription cost. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Plan selection, user count, add-ons, billing term, and applicable discounts. Estimating monthly Microsoft 365 subscription cost requires evaluating plan selection (e.g., Business Basic, Business Premium, Enterprise E3/E5), user count, add-ons (e.g., Microsoft 365 E5 Compliance, Power BI Pro), billing term (monthly vs. annual commitment), and applicable discounts (e.g., EA, CSP, or promotional offers). These factors directly determine the total monthly cost, making this the most relevant concept under the 'Describe Microsoft 365 pricing and support' domain.

Answer

Microsoft Whiteboard

Answer

Microsoft Stream

Answer

Microsoft Forms

Question 18

Drag and drop the steps to perform an eDiscovery content search in the Microsoft 365 compliance center into the correct order.

Accepted Answer

Create a new content search, then specify the locations to search, then define the search query, then preview and review the results. eDiscovery content search involves creating a search, specifying locations, query, and reviewing results.

Answer

Create a new content search, then define the search query, then specify the locations to search, then preview and review the results

Answer

Specify the locations to search, then create a new content search, then define the search query, then preview and review the results

Answer

Create a new content search, then specify the locations to search, then preview and review the results, then define the search query

Question 19

Your organization is implementing Microsoft Entra ID (formerly Azure AD) for identity management. Users report that they are prompted for multifactor authentication (MFA) every time they sign in, even from trusted devices. What should you configure to reduce MFA prompts while maintaining security?

Accepted Answer

Modify the Conditional Access policy to set session control 'Sign-in frequency' to a longer period.. The 'Sign-in frequency' session control in a Conditional Access policy defines how often users must reauthenticate. By extending this period (e.g., to 30 days) for trusted devices, MFA prompts are reduced while Conditional Access still enforces MFA when the session expires or risk conditions change. This directly addresses the symptom of repeated MFA prompts on trusted devices.

Answer

Define trusted IP ranges in Named locations.

Answer

Configure self-service password reset (SSPR) to require MFA less often.

Answer

Use Microsoft Entra Privileged Identity Management (PIM) to grant MFA exemption.

Question 20

A company with 500 Microsoft 365 Business Premium users encounters a critical service outage that prevents all users from accessing email. They need to report the incident and expect a response within 1 hour. Which support option should they use to achieve this while keeping additional costs as low as possible?

Accepted Answer

Purchase a Microsoft Professional Direct support subscription and submit a Severity A incident.. Microsoft 365 Business Premium includes only standard support incidents with no guaranteed response time. To achieve a 1-hour response for a critical outage (Severity A), you need a paid support plan. The Professional Direct support subscription is the most cost-effective option that provides a 1-hour response for Severity A incidents, making option B correct.

Answer

Create a service request through the Microsoft 365 admin center, which includes a standard support incident.

Answer

Purchase a Microsoft Premier Support plan and submit a critical incident.

Answer

Post the issue in the Microsoft 365 Tech Community forum.