- A
Microsoft Power Automate
Power Automate provides pre-built connectors and templates to create automated workflows triggered by SharePoint list changes, such as sending approval requests.
- B
Microsoft Power Apps
Why wrong: Power Apps is used to build custom applications with a user interface, not for automating approval workflows based on list changes.
- C
Microsoft SharePoint Designer
Why wrong: SharePoint Designer workflow tools are deprecated for modern SharePoint and not supported for custom lists in SharePoint Online.
- D
Microsoft Visio
Why wrong: Visio is a diagramming tool for visualizing processes, not for implementing automated workflows.
Question 892 of 985
Automate Approval Workflows with Power Automate
This MS-900 practice question tests your understanding of describe microsoft 365 apps and services. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company wants to automate a business process where an approval request is sent to a manager when a new employee is added to the HR system. The HR system is a custom list in SharePoint Online. The process should run without any custom code. Which Microsoft 365 tool should they use to create this automation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft Power Automate
Microsoft Power Automate is the correct tool because it is designed specifically for creating automated workflows between apps and services without custom code. In this scenario, Power Automate can use a trigger (e.g., 'When an item is created or modified' in SharePoint) to send an approval request to a manager, fully meeting the requirement for a no-code solution.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Power Automate
Why this is correct
Power Automate provides pre-built connectors and templates to create automated workflows triggered by SharePoint list changes, such as sending approval requests.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft Power Apps
Why it's wrong here
Power Apps is used to build custom applications with a user interface, not for automating approval workflows based on list changes.
- ✗
Microsoft SharePoint Designer
Why it's wrong here
SharePoint Designer workflow tools are deprecated for modern SharePoint and not supported for custom lists in SharePoint Online.
- ✗
Microsoft Visio
Why it's wrong here
Visio is a diagramming tool for visualizing processes, not for implementing automated workflows.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse Microsoft Power Apps (for building apps) with Power Automate (for workflows), or mistakenly think SharePoint Designer is still a viable no-code option, when in fact it is deprecated and requires custom code.
Detailed technical explanation
How to think about this question
Power Automate uses connectors to interact with SharePoint Online via the SharePoint REST API, enabling triggers like 'When an item is created' to initiate flows. The approval action leverages the Microsoft Approvals connector, which integrates with Outlook and Teams to send adaptive cards for manager approval. Under the hood, Power Automate runs on the Common Data Model (now Microsoft Dataverse) and uses Azure Logic Apps as its runtime engine, ensuring scalability and enterprise-grade reliability.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Describe Microsoft 365 apps and services — study guide chapter
Learn the concepts, then practise the questions
- →
Describe Microsoft 365 apps and services practice questions
Targeted practice on this topic area only
- →
All MS-900 questions
985 questions across all exam domains
- →
Microsoft 365 Fundamentals MS-900 study guide
Full concept coverage aligned to exam objectives
- →
MS-900 practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Related MS-900 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Describe Microsoft 365 apps and services practice questions
Practise MS-900 questions linked to Describe Microsoft 365 apps and services.
Describe Microsoft 365 pricing, licensing, and support practice questions
Practise MS-900 questions linked to Describe Microsoft 365 pricing, licensing, and support.
Describe cloud concepts practice questions
Practise MS-900 questions linked to Describe cloud concepts.
Describe security, compliance, privacy, and trust in Microsoft 365 practice questions
Practise MS-900 questions linked to Describe security, compliance, privacy, and trust in Microsoft 365.
Describe Microsoft 365 pricing and support practice questions
Practise MS-900 questions linked to Describe Microsoft 365 pricing and support.
MS-900 fundamentals practice questions
Practise MS-900 questions linked to MS-900 fundamentals.
MS-900 scenario practice questions
Practise MS-900 questions linked to MS-900 scenario.
MS-900 troubleshooting practice questions
Practise MS-900 questions linked to MS-900 troubleshooting.
Practice this exam
Start a free MS-900 practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 apps and services — This question tests Describe Microsoft 365 apps and services — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Microsoft Power Automate — Microsoft Power Automate is the correct tool because it is designed specifically for creating automated workflows between apps and services without custom code. In this scenario, Power Automate can use a trigger (e.g., 'When an item is created or modified' in SharePoint) to send an approval request to a manager, fully meeting the requirement for a no-code solution.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
3 more ways this is tested on MS-900
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A company wants to automate approval workflows for expense reports. Which Microsoft 365 service should they use?
hard- A.Microsoft Planner
- B.Microsoft Forms
- C.SharePoint
- ✓ D.Power Automate
Why D: Power Automate is the correct service because it provides workflow automation capabilities, including the ability to create approval workflows for expense reports. It integrates with various Microsoft 365 services and third-party apps, allowing users to design automated processes that trigger approvals based on specific conditions, such as submission of an expense report via email or SharePoint.
Variation 2. A department asks for the Microsoft 365 service best suited for workflow approvals between Microsoft 365 and Dynamics 365. Which service should they use?
easy- A.Microsoft Entra Privileged Identity Management
- B.Microsoft Defender for Endpoint
- ✓ C.Power Automate
- D.Microsoft Purview Compliance Manager
Why C: Power Automate (Option C) is the correct service because it provides a low-code, workflow automation platform that integrates directly with both Microsoft 365 (e.g., SharePoint, Teams) and Dynamics 365. It enables users to create automated approval workflows using prebuilt templates and connectors, making it the ideal choice for cross-service approval processes.
Variation 3. A project team needs to collaborate on workflow approvals between Microsoft 365 and Dynamics 365 and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?
medium- ✓ A.Power Automate
- B.Microsoft Purview eDiscovery case
- C.Exchange anti-malware policy
- ✓ D.SharePoint Online document storage
Why A: Power Automate is correct because it enables the creation of automated workflows that can integrate Microsoft 365 and Dynamics 365, handling approval processes across both platforms. It allows users to trigger flows from events in either system, such as when a record is created in Dynamics 365, and route approval requests through Microsoft 365 tools like Teams or Outlook.
Keep practising
More MS-900 practice questions
- Your company uses Microsoft 365 and wants to ensure that when employees share sensitive documents externally, access is…
- A company is deploying Microsoft 365 Copilot and wants to ensure that only users with the appropriate sensitivity labels…
- A compliance-aware administrator is selecting the right Microsoft 365 capability to use Microsoft 365 and another public…
- Which THREE of the following are included in Microsoft 365 E5 compliance features? (Choose three.)
- A company currently has Microsoft 365 E3 licenses for all users. They need to retain all Exchange Online mailbox data fo…
- Your organization has a Microsoft 365 E5 subscription and wants to centrally manage security incidents across identities…
Last reviewed: Jun 11, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.