The answer is to use the Microsoft Entra ID Protection reports to confirm the user as safe. This action is correct because it updates the user’s risk state to “confirmed safe,” which resets their risk level and immediately allows future sign-ins without lowering security. By doing so, you remediate the blocked sign-in due to user risk in identity protection while also feeding accurate data back into the risk detection algorithm, improving its future assessments. On the MS-102 exam, this scenario tests your understanding of risk remediation workflows versus manual overrides—a common trap is to dismiss the risk or re-enable the account via conditional access policies, which bypasses the feedback loop. Remember the key distinction: you are not lowering security thresholds; you are correcting the risk state. Memory tip: think “Confirm, not bypass”—the goal is to update the user’s risk profile, not to disable the protection.
MS-102 Practice Question: Implement and manage Microsoft Entra identity and access
This MS-102 practice question tests your understanding of implement and manage microsoft entra identity and access. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your company uses Microsoft Entra ID and has enabled Microsoft Entra ID Protection. You notice that a user's sign-in was blocked due to a medium user risk. However, the user claims the sign-in was legitimate. What should you do to allow future sign-ins without lowering security?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the Microsoft Entra ID Protection reports to confirm the user as safe
Option C is correct because when a user claims a blocked sign-in was legitimate, the proper action is to confirm the user as safe in the Microsoft Entra ID Protection reports. This action updates the risk state to 'confirmed safe', which resets the user's risk level and allows future sign-ins without lowering security. It also provides feedback to the risk detection algorithm to improve accuracy.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Create a conditional access policy to bypass MFA for this user
Why it's wrong here
Bypassing MFA reduces security and is not recommended.
✗
Suppress the alert in Microsoft Defender XDR
Why it's wrong here
Suppressing does not change the user's risk level.
✓
Use the Microsoft Entra ID Protection reports to confirm the user as safe
Why this is correct
Confirming safe resets the user's risk and allows sign-ins.
Related concept
Read the scenario before looking for a memorised answer.
✗
Dismiss the risk in the Risky users report
Why it's wrong here
Dismissing closes the incident but does not clear the risk.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is confusing 'dismissing the risk' (which only closes the alert) with 'confirming the user as safe' (which actively resets the risk state and provides feedback), leading candidates to incorrectly choose Option D.
Detailed technical explanation
How to think about this question
Microsoft Entra ID Protection uses machine learning models to assign a risk level (low, medium, high) to each sign-in based on signals like anonymous IP addresses or atypical travel. Confirming a user as safe updates the 'riskState' attribute to 'confirmedSafe' in the directory, which resets the user's risk score and trains the model to reduce false positives. This action is distinct from dismissing a risk, which only closes the alert without altering the underlying risk state.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-102 question in full detail.
Implement and manage Microsoft Entra identity and access — This question tests Implement and manage Microsoft Entra identity and access — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the Microsoft Entra ID Protection reports to confirm the user as safe — Option C is correct because when a user claims a blocked sign-in was legitimate, the proper action is to confirm the user as safe in the Microsoft Entra ID Protection reports. This action updates the risk state to 'confirmed safe', which resets the user's risk level and allows future sign-ins without lowering security. It also provides feedback to the risk detection algorithm to improve accuracy.
What should I do if I get this MS-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
This MS-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-102 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.