A company plans to enable Self-Service Password Reset (SSPR) for all users. The administrator must ensure that users are required to register at least two authentication methods: one from the 'mobile app' category and one from the 'phone call' category. Which combination of methods should the administrator select in the SSPR registration settings?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Mobile app notification and office phone
Mobile app notification is from the mobile app category, and office phone is from the phone call category, satisfying both requirements.
Distractor review
Mobile app notification and mobile app code
Both are from the mobile app category; no phone call method is included.
Distractor review
Office phone and mobile phone
Both are phone-related; mobile phone can be used for SMS or phone call, but the requirement specifies one must be from 'phone call', which office phone covers, but mobile phone could be SMS, not necessarily a call. However, the bigger issue is missing a mobile app method.
Distractor review
Mobile phone and email
Mobile phone can be used for SMS or phone call, but email is not from the phone call or mobile app category.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Related practice questions
Related MS-102 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A company recently added the custom domain 'contoso.com' to their Microsoft 365 tenant. Users report that they cannot receive external email sent to their new domain addresses. The administrator confirmed that the domain status shows 'Active' in the Microsoft 365 admin center. What is the most likely cause of this issue?
Question 2
A company has 500 users across Sales, Marketing, and IT departments. User objects are synced from on-premises Active Directory to Microsoft Entra ID using Azure AD Connect. Each department requires different Microsoft 365 license plans (e.g., Sales needs E3, Marketing needs Business Premium, IT needs E5). The administrator wants to automatically assign the appropriate license based on the department attribute without manual intervention. Which approach should the administrator use?
Question 3
A company has purchased 1000 Microsoft 365 E5 licenses and wants to automatically assign licenses to users based on their department attribute, which is synchronized from on-premises Active Directory. The department attribute is stored in Azure AD. Which automated method should the administrator use to achieve this?
Question 4
A company has just purchased Microsoft 365 Business Standard and added the custom domain 'fabrikam.com' to the tenant. They want to verify domain ownership. Which DNS record type must they add to their DNS provider?
Question 5
A company plans to migrate their email from an on-premises Exchange server to Exchange Online. They want to ensure that during the migration, mail sent to users who have already been migrated is delivered to Exchange Online, while mail for non-migrated users is delivered to on-premises. Which type of domain configuration should they use?
Question 6
A company has registered the custom domain 'contoso.com' and wants to host email for the subdomain 'sales.contoso.com' in Exchange Online. They have already verified the root domain. What additional step is required?
FAQ
Questions learners often ask
What does this MS-102 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Mobile app notification and office phone — To meet the requirement, the administrator should choose one method from the mobile app category (e.g., mobile app notification) and one from the phone call category (e.g., office phone). Mobile phone can be used for both SMS and phone call, but SMS is a text message, not a phone call. Office phone only supports phone calls. The combination must explicitly include a phone call option and a mobile app option.
What should I do if I get this MS-102 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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