MS-102 · domain
Manage compliance by using Microsoft Purview
This domain covers Microsoft Purview compliance configuration in the Microsoft 365 admin center and Purview portal: sensitivity and retention labels, Data Loss Prevention policies, and auto-labeling. Questions present a compliance scenario and ask which feature, policy type, or configuration satisfies it, so you must map requirements such as detection method, retention duration, and enforcement action to the correct Purview workload.
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What to know about Manage compliance by using Microsoft Purview
Be able to select the correct Microsoft Purview feature for a stated compliance outcome: sensitivity labels for protection, retention labels and auto-apply policies for retention and deletion, DLP for preventing external sharing of sensitive data, and trainable classifiers for conceptual content matching. Confirm the detection method and enforcement action before choosing.
Configuring sensitivity labels and auto-labeling policies in Microsoft Purview based on sensitive info types or trainable classifiers
Creating retention labels and auto-apply policies in SharePoint Online, Exchange Online, and OneDrive
Building Data Loss Prevention policies with conditions, actions, and user override or block behavior
Using trainable classifiers and exact data match to detect content conceptually similar to sensitive documents
Watch out for
Common Manage compliance by using Microsoft Purview exam traps
- ▸Confusing sensitivity labels (protection and encryption) with retention labels (retention and deletion), which serve different compliance purposes.
- ▸Assuming DLP blocks by default; policies require explicit actions such as block, restrict access, or override with justification.
- ▸Forgetting that auto-apply retention policies need a location scope and that exact phrase matching requires a keyword query rule, not a sensitive info type.
Question index
All Manage compliance by using Microsoft Purview questions (104)
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A compliance officer needs to ensure that all documents in a SharePoint Online library are automatically labeled with a 'Confidential' sensitivity label if they contain at least one of a predefined list of sensitive information types such as credit card numbers or social security numbers. Users should be able to override the label with a business justification. Which Microsoft Purview feature should the officer configure?
Easy2A compliance officer needs to prevent users from sharing emails that contain credit card numbers with external recipients. When a user attempts to send such an email, it should be blocked immediately, and a policy tip should notify the user. Which Microsoft Purview solution should the officer configure?
Easy3You need to ensure that all documents in a SharePoint Online site are automatically labeled with a 'Confidential' sensitivity label. Which Microsoft Purview feature should you use?
Easy4An organization uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data. They want to create a policy that blocks users from pasting credit card numbers into web forms in Microsoft Edge. Which type of DLP policy should they configure?
Medium5A company needs to automatically retain all emails sent to or from external partners for 7 years. They also need to ensure that after 7 years, the emails are permanently deleted. What should you configure in Microsoft Purview?
Easy6Which TWO Microsoft Purview solutions are primarily used for data classification?
Easy7A compliance officer needs to automatically retain emails that contain personally identifiable information (PII) for 10 years and then permanently delete them. Which Microsoft Purview feature should be configured?
Medium8A compliance officer needs to prevent users from sending emails that contain credit card numbers to external recipients. When a user attempts to send such an email, the action should be blocked and a policy tip should be displayed in Outlook telling them why the email was blocked. Which Microsoft Purview solution should be configured?
Medium9A compliance officer needs to prevent users from sharing documents that have been labeled 'Highly Confidential' with external users. When a user attempts to share such a document externally, the action should be blocked and the user should see a policy tip. Which Microsoft Purview solution should the officer configure?
Medium10A compliance officer needs to block users from sharing emails that contain credit card numbers with external recipients. When a user attempts to send such an email, it should be blocked immediately, and a policy tip should notify the user. Which Microsoft Purview solution should the officer configure?
Easy11A compliance officer needs to automatically classify documents in SharePoint Online that contain credit card numbers. The classification should apply a label that restricts access and adds a header. Which two Microsoft Purview features must be configured? (Choose two.)
Medium12Your organization uses Microsoft Purview Information Protection. You need to ensure that when users manually apply a 'Confidential' label to a document in Word, the document is automatically marked with a footer 'CONFIDENTIAL' and encrypted. What must you configure?
Medium13A compliance officer needs to ensure that all emails containing sensitive information (e.g., passport numbers) are automatically encrypted when sent to external recipients. The encryption should be enforced without requiring users to manually select an option. Which Microsoft Purview feature should they configure?
Hard14A compliance officer needs to prevent users from sharing protected health information (PHI) with external users in Microsoft Teams chat messages. When a user attempts to send a message containing a known PHI data type (e.g., medical record numbers), the message should be blocked and the sender should see a policy tip. Which Microsoft Purview solution should the officer configure?
Medium15Refer to the exhibit. You have a DLP policy in test mode as shown. A user reports that they received a notification that sharing credit card numbers is blocked, but they were still able to share them. What is the most likely reason?
Hard16A compliance officer needs to automatically apply a 'Highly Confidential' sensitivity label to any email in Exchange Online that contains social security numbers. The labeling must happen automatically without user interaction. Which two Microsoft Purview components must be configured? (Select the option that correctly identifies both required components.)
Medium17Your organization uses Microsoft Purview Records Management. You need to ensure that records are marked as regulatory records and cannot be deleted or modified by any user, including administrators. The records must be retained for 10 years. What should you do?
Medium18A compliance officer needs to automatically detect documents in SharePoint Online that contain a custom pattern (e.g., employee ID in the format EMP-12345). The pattern will be used to apply a sensitivity label. Which Microsoft Purview feature should the officer use to define the pattern?
Easy19A compliance officer wants to automatically apply a retention label to documents that contain SWIFT codes (financial identifiers) when uploaded to SharePoint Online. Which two Microsoft Purview features are required for this configuration? (Choose two.)
Medium20A compliance officer needs to retain all documents in a SharePoint Online site associated with the Finance department for 10 years, after which the documents must be automatically deleted. During the retention period, users must be allowed to edit the documents but not delete them. Which Microsoft Purview solution should the officer configure?
Medium21A compliance administrator needs to ensure that all documents in a SharePoint library are retained for exactly 7 years and then allow users to manually dispose of them sooner after a review. What should they configure in Microsoft Purview?
Medium22Your organization uses Microsoft Purview to enforce data loss prevention (DLP) policies. Users report that a DLP policy blocks legitimate sharing of a document containing sensitive financial data. You need to allow the sharing while still protecting the data. What should you do?
Medium23An organization has a legal requirement to preserve certain contracts as immutable records. Once a contract is declared as a record, it must not be editable or deletable by users, including administrators. Which Microsoft Purview solution should be configured?
Medium24You are the Microsoft 365 Administrator for a multinational organization that must comply with various regulatory requirements, including GDPR, SOX, and internal data retention policies. You are deploying Microsoft Purview compliance solutions. Which four of the following actions are valid steps when managing compliance using Microsoft Purview? (Choose all that apply. There are four correct answers.)
Medium25A compliance officer needs to retain all documents in a SharePoint Online site associated with the Finance department for 7 years, and after that automatically delete them. During the retention period, users must not be able to edit or delete the documents. Which solution should they use?
Medium26Your company is implementing Microsoft Purview Records Management. You need to ensure that invoices are retained for seven years after they are paid, and then automatically deleted. Which type of label should you create?
Easy27A user in your organization receives a 'Message blocked' notification when trying to send an email with a credit card number. The DLP policy is configured to block such emails. The user claims the credit card number is a valid test number used for training. What should you do to allow the email while maintaining security?
Easy28Your organization needs to prevent users from sharing documents containing personally identifiable information (PII) with external users. You have Microsoft Purview Data Loss Prevention (DLP) deployed. What should you configure?
Easy29A compliance officer needs to automatically apply a sensitivity label that encrypts documents in SharePoint Online when the documents contain a custom regex pattern (e.g., employee ID). The labeling must occur automatically without requiring user interaction. Which two Microsoft Purview components must be configured? (Select the option that correctly identifies both components.)
Medium30A compliance officer needs to monitor employee communications across Microsoft Teams and Outlook for potential insider trading, using predefined policies. The solution must detect keywords like 'insider tip' and 'stock' and allow designated reviewers to take action. Which Microsoft Purview solution should the officer use?
Medium31A compliance officer needs to preserve all communications (email and Teams messages) for employees in the legal department for a minimum of 7 years. Additionally, any deletion (by users or system) must be blocked, and after the retention period, the items must be disposed of automatically. The solution must also ensure that the communications are marked as 'records' to prevent tampering. Which Microsoft Purview solution should the officer configure?
Hard32Your organization, Fabrikam Inc., uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data in Microsoft Teams. You have a DLP policy that blocks sharing of credit card numbers in Teams messages. Recently, users have reported that they cannot share legitimate credit card numbers for business purposes, even with customers. You need to allow users to override the block for legitimate sharing, but require them to provide a business justification. What should you configure?
Hard33A compliance officer needs to prevent users from sending emails that contain social security numbers to external recipients. When a user attempts to send such an email from Outlook, the email should be blocked and a policy tip should be displayed explaining why the email was blocked. Which Microsoft Purview solution should the officer configure?
Medium34You are a compliance administrator for Fabrikam Inc. The company uses Microsoft Purview Information Barriers. You need to prevent users in the Sales department from communicating with users in the Research department in Microsoft Teams. However, both departments must be able to communicate with the Legal department. What should you do first?
Medium35You are a compliance administrator. You need to search for emails that contain trade secrets sent by a specific user in the last month. The search must include all mailboxes. What should you use?
Easy36A compliance officer needs to identify documents in SharePoint Online that contain confidential business information by using a machine learning model. Which Microsoft Purview solution should be configured?
Easy37A compliance officer needs to automatically apply a sensitivity label named 'Confidential' to documents stored in SharePoint Online whenever the documents contain social security numbers. Users must be prevented from removing the label. Which configuration should the officer implement?
Medium38Refer to the exhibit. You run the Get-RetentionCompliancePolicy cmdlet and see the output. Your organization wants to retain all ProjectX documents for 10 years and then allow users to delete them. However, users complain that documents are being deleted automatically. What is the issue?
Medium39Your organization needs to implement a Microsoft Purview data classification solution that scans data in Microsoft 365, Azure SQL Database, and Amazon S3. Which Microsoft Purview feature should you use?
Easy40Your company is implementing Microsoft Purview Information Protection to classify and protect sensitive documents. You need to ensure that all documents containing personally identifiable information (PII) are automatically labeled. Which TWO actions should you take? (Select TWO.)
Medium41A compliance officer needs to automatically retain documents in a SharePoint Online document library for 7 years and then automatically delete them. The retention must be applied based on when the document is created. Which Microsoft Purview feature should be configured?
Medium42Your organization receives a data subject request (DSR) to export personal data of a user. Which Microsoft Purview solution should you use to search for and export the data?
Medium43A compliance officer needs to ensure that all documents containing a custom sensitive info type (Employee ID with pattern EMP-####) are automatically labeled with a retention label that retains the documents for 3 years. Which two Microsoft Purview components must be configured? (Choose two.)
Hard44The legal department is investigating a potential data breach involving a specific user. The compliance officer needs to place a hold on all content in the user's Exchange Online mailbox and OneDrive for Business to prevent deletion until the investigation is complete. Which Microsoft Purview solution should the officer use?
Medium45Your organization uses Microsoft Purview Compliance Manager to manage compliance activities. Which TWO actions can be performed directly from Compliance Manager?
Medium46Your company is implementing Microsoft Purview Audit (Standard). You need to search for activities performed by a specific user in Exchange Online. Which log should you query?
Easy47Refer to the exhibit. You run the PowerShell command shown. The output shows no results. The user confirms they downloaded files from SharePoint last week. What is the most likely cause?
Medium48Your organization uses Microsoft Purview Records Management and has a file plan that categorizes records by department. You need to ensure that HR records are retained for seven years after employee termination, while finance records are retained for ten years after the end of the fiscal year. What is the most efficient way to implement this?
Medium49Your organization needs to ensure that all emails containing credit card numbers are automatically encrypted before being sent to external recipients. Which Microsoft Purview solution should you configure?
Easy50A company must ensure that all outgoing emails containing credit card numbers are blocked from being sent to external recipients. When a user attempts to send such an email, it should be blocked immediately, and the user should see a policy tip explaining the rule. Which Microsoft Purview solution should the administrator configure?
Medium51A compliance officer needs to prevent users from sharing confidential documents with external users outside the organization. The policy should block sharing via email attachments or sharing links from SharePoint Online. Which Microsoft Purview solution should be configured?
Medium52Your organization needs to automatically detect and classify documents containing passport numbers in SharePoint Online. Which Microsoft Purview feature should you use?
Easy53Your organization uses Microsoft Purview Compliance Manager. You need to assign a control to a specific user for implementation. What should you do?
Hard54An organization is involved in litigation and needs to search for all communications containing a specific keyword across Exchange Online, SharePoint Online, and OneDrive for Business. The results must be preserved as evidence without allowing deletion. Which Microsoft Purview solution should the compliance officer use?
Medium55A compliance officer needs to automatically apply a sensitivity label to all documents in SharePoint Online that contain a credit card number. The label must mark the document as 'Confidential' and encrypt it. Which two Microsoft Purview components must be configured to achieve automatic labeling based on sensitive content? (Choose two.)
Hard56A compliance officer needs to mark documents in a SharePoint Online library as regulatory records. These records must be immutable (cannot be modified or deleted) for 3 years. After 3 years, a disposition review must be initiated to decide if the records can be deleted. Which Microsoft Purview solution should the officer configure?
Easy57A compliance administrator needs to automatically apply a retention label to all documents in a SharePoint Online site that contain Social Security numbers. The label should retain the documents for 5 years and then automatically delete them. Which feature should they configure?
Medium58Your company uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data in Microsoft Teams. Users are sharing credit card numbers in Teams chat messages. You have a DLP policy that detects credit card numbers and blocks the message. However, users report that they can still send messages containing credit card numbers without any block. What is the most likely reason?
Hard59Your company uses Microsoft Purview Data Lifecycle Management. You have a policy that retains items for 3 years and then deletes them. A user places an eDiscovery hold on a folder that contains items subject to this policy. What happens to those items after 3 years?
Hard60Refer to the exhibit. You are reviewing a Microsoft Purview auto-labeling policy configuration. The SensitivityTypes GUID corresponds to a sensitive info type that detects credit card numbers. The LabelId is for a 'Confidential' label. Users report that documents containing credit card numbers are not being automatically labeled. What is the most likely reason?
Hard61A compliance officer needs to prevent external users from printing or copying content from documents stored in a SharePoint Online site. Which Microsoft Purview feature should be configured to enforce this restriction?
Hard62A compliance officer needs to preserve all mailbox data for a user who is under a legal investigation. The data must be preserved indefinitely, and no deletion (by the user or system) should be possible. Which Microsoft Purview feature should the officer use?
Easy63You are a Microsoft 365 administrator for Litware Inc. The company uses Microsoft Purview Records Management. A file plan has been created with a retention label named 'Project Alpha'. You need to ensure that documents labeled 'Project Alpha' are retained for five years after the project ends, and then automatically deleted. What should you configure on the retention label?
Easy64A compliance officer needs to retain all documents in a SharePoint Online site for 7 years and then automatically delete them. During the retention period, users must be able to edit the documents but not delete them. Which Microsoft Purview solution should the officer configure?
Medium65A compliance officer needs to prevent users from copying sensitive data (e.g., credit card numbers) from a finance application into personal email or documents. The solution must inspect the content in real-time and block the action if sensitive data is detected. Which Microsoft Purview feature should the officer configure?
Medium66A compliance officer needs to automatically apply a retention label to all documents in SharePoint Online that contain the exact phrase 'Contract'. The label must retain the documents for 10 years. Which Microsoft Purview feature should the officer configure?
Easy67Your organization is implementing Microsoft Purview Communication Compliance to detect potential insider trading. You need to scan internal emails for specific patterns and assign reviewers from the legal team. What is the minimum number of policies required?
Hard68Your company has a Microsoft 365 E5 subscription. You need to prevent users from sharing files containing credit card numbers with external users. What should you configure?
Medium69You are a compliance administrator for Contoso Ltd. The company uses Microsoft Purview Information Protection with sensitivity labels. A new regulation requires that all documents labeled 'Highly Confidential' must be encrypted and only accessible by members of the 'Legal' group, even when shared externally. You have published a label named 'Highly Confidential' with encryption settings. You need to ensure that the label enforces these requirements when applied to documents in Office apps. What should you configure in the label's encryption settings?
Hard70Which THREE components are required to implement auto-labeling for sensitivity labels in Microsoft 365?
Hard71Your organization uses Microsoft Purview Data Lifecycle Management. You need to review the disposition of content that has reached the end of its retention period. What should you configure?
Medium72You are the compliance administrator for Contoso Ltd., a multinational corporation with 10,000 users. The company uses Microsoft 365 E5 licenses and has deployed Microsoft Purview. The legal department requires that all email communications related to ongoing litigation be preserved for the duration of the case. You have identified the custodians and relevant keywords. You need to ensure that all relevant emails are preserved, regardless of whether users delete them. Additionally, you need to allow authorized reviewers to search and export the preserved emails without affecting the original data. Finally, you must ensure that the preservation is lifted automatically when the case is closed. What should you do?
Hard73Which TWO actions can you perform using Microsoft Purview Data Loss Prevention (DLP) policies?
Medium74Match each Microsoft 365 role to its administrative scope.
Medium75Which TWO actions can you perform using Microsoft Purview eDiscovery (Premium)? (Choose two.)
Medium76Your organization uses Microsoft Purview Communication Compliance to detect inappropriate messages in Microsoft Teams. You need to configure a policy that monitors for potential harassment based on a built-in classifier. The policy should alert designated reviewers when a match is found. What is the minimum configuration required?
Easy77Your organization uses Microsoft Purview eDiscovery (Premium) for a legal investigation. You need to collect data from Microsoft Teams chat messages and channel conversations. The case manager wants to search for specific keywords and exclude irrelevant content. What should you do?
Medium78An organization is involved in a legal case and needs to preserve all emails in a user's mailbox, including future emails, without deleting or modifying them. The user must continue to work normally. Which Microsoft Purview feature should be applied to the user's mailbox?
Medium79Which THREE actions can be taken by a Microsoft Purview Data Loss Prevention (DLP) policy in Exchange Online?
Hard80A compliance officer needs to prevent users from accidentally sharing documents containing credit card numbers with external users via email. The block should occur at the time the user attempts to send the email. Which Microsoft Purview feature should be configured?
Medium81A compliance officer needs to prevent users from sharing documents labeled 'Confidential' via email with external recipients. If a user attempts to send such an email, the action should be blocked and a policy tip displayed. Which Microsoft Purview feature should be configured?
Medium82A compliance officer needs to ensure that all documents uploaded to SharePoint Online that contain passport numbers are automatically labeled with a 'Highly Confidential' sensitivity label. Which two Microsoft Purview features must be configured together to achieve this? (Choose two.)
Medium83A compliance administrator needs to automatically apply a retention label to documents in a SharePoint Online site that contain the keyword 'Project Alpha'. The label should retain the documents for 5 years and then delete them. Which two Microsoft Purview features must be configured to achieve this? (Choose two.)
Medium84A compliance officer needs to ensure that any email sent from the organization that contains personally identifiable information (PII) such as social security numbers is automatically encrypted when the recipient is outside the organization. Which Microsoft Purview solution should the officer configure?
Easy85Your company is implementing Microsoft Purview Data Loss Prevention (DLP) to protect credit card numbers in emails. Which THREE actions can a DLP policy take when a match is found?
Easy86A legal department needs to preserve all communications related to an ongoing lawsuit. They identify specific users and require that their mailbox items and OneDrive files are not altered or deleted. Which Microsoft Purview feature should be used?
Medium87A compliance officer needs to retain all email messages in a user's Exchange Online mailbox for 7 years after the message is sent or received, and then automatically delete them. The retention must be enforced regardless of user actions. Which Microsoft Purview solution should be used?
Medium88Match each Microsoft 365 migration tool to its use case.
Medium89A compliance officer wants to automatically apply a 'Confidential' sensitivity label to documents in SharePoint Online that contain credit card numbers. The label should be applied when the documents are created or modified. Which Microsoft Purview feature should be configured?
Medium90A compliance officer wants to prevent users from sending emails that contain personally identifiable information (PII), such as social security numbers, to external recipients. If a user attempts to send such an email from Outlook, the email should be blocked and a policy tip explaining the block should be displayed. Which Microsoft Purview solution should the officer configure?
Easy91Drag and drop the steps to configure Data Loss Prevention (DLP) policies in Microsoft Purview in the correct order.
Medium92A compliance officer needs to prevent users from sending emails that contain sensitive information, such as social security numbers, to external recipients. If a user attempts to send such an email, the action should be blocked and a policy tip should be displayed to the user. Which Microsoft Purview solution should the officer configure?
Medium93A Microsoft Purview auto-labeling policy for sensitivity labels is matching too many SharePoint documents after simulation. Which two changes would most directly reduce false positives before enabling automatic labeling? (Choose two.)
Hard94Which TWO features are part of Microsoft Purview Communication Compliance?
Easy95You need to implement a solution that allows users to classify documents containing personal data as 'Highly Confidential' and automatically encrypt them when shared via email. What should you configure?
Easy96Your organization has a Microsoft 365 E5 subscription and uses Microsoft Teams. You need to prevent external users from being added to sensitive teams that contain financial data. What should you configure?
Medium97A compliance officer needs to automatically identify and label content that is conceptually similar to existing sensitive documents, such as internal strategy memos or proprietary technical specifications, without relying on explicit keywords or recognized sensitive information types. Which Microsoft Purview solution should the officer use to achieve this?
Hard98You need to monitor which users have accessed a specific document stored in SharePoint Online over the last 90 days. What should you use?
Easy99Your organization uses Microsoft Purview to classify and protect data. You need to create a custom sensitive info type that detects employee IDs formatted as 'EMP-XXXXX' where X is a digit. Which approach should you use?
Medium100A legal hold is required for all emails in a user's mailbox related to a litigation case. The administrator needs to ensure that the mailbox content is preserved even if the user tries to delete emails. Which Microsoft Purview feature should be used?
Medium101Your company is migrating from an on-premises file server to SharePoint Online. You need to ensure that files containing personally identifiable information (PII) are automatically detected and classified with a sensitivity label. What should you use?
Hard102An administrator is creating a Microsoft Purview auto-labeling policy for documents containing personally identifiable information. Before turning the policy on automatically, what should the administrator do to reduce false positives?
Hard103You are the Microsoft 365 administrator for Fabrikam Inc. The compliance team needs to investigate a suspected data leak involving a former employee. They must preserve all mailbox content and SharePoint Online documents related to the employee for litigation. They also need to search for specific keywords across these locations. Which Microsoft Purview solution should they use?
Medium104Refer to the exhibit. You have two DLP compliance rules as shown. A user sends an email containing both PII and credit card numbers. Which rule will be applied?
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Frequently asked questions
- What does the Manage compliance by using Microsoft Purview domain cover on the MS-102 exam?
- Be able to select the correct Microsoft Purview feature for a stated compliance outcome: sensitivity labels for protection, retention labels and auto-apply policies for retention and deletion, DLP for preventing external sharing of sensitive data, and trainable classifiers for conceptual content matching. Confirm the detection method and enforcement action before choosing.
- How many questions are in this domain?
- This page lists all 104 Manage compliance by using Microsoft Purview questions in the MS-102 question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
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- Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
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