MS-102 · domain
Deploy and manage a Microsoft 365 tenant
Practise Microsoft 365 Administrator MS-102 Deploy and manage a Microsoft 365 tenant practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.
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Deploy and manage a Microsoft 365 tenant questions test whether you can apply the concept in context, not just recognise a definition.
How the topic appears in realistic exam-style scenarios.
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Common Deploy and manage a Microsoft 365 tenant exam traps
- ▸Answering from memory before reading the full scenario.
- ▸Missing a constraint such as cost, availability, security, scope or command context.
- ▸Choosing a broad answer when the question asks for the most specific fix.
- ▸Ignoring why the wrong options are tempting.
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All Deploy and manage a Microsoft 365 tenant questions (68)
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A company has a Microsoft 365 tenant with the domain contoso.com. They acquire a subsidiary with the domain fabrikam.com and want to add it as an additional domain to the same tenant. The domain is already purchased and DNS management is available. What is the first step the administrator should take in the Microsoft 365 admin center?
Medium2A company with 200 on-premises Exchange mailboxes plans to migrate to Exchange Online. They want to use a Microsoft-provided tool that supports granular control over mailbox migrations, allows batch migrations, and provides detailed reporting. Which migration method should the administrator choose?
Medium3An administrator has configured group-based licensing in Azure AD. After adding users to the group, some users do not receive licenses. The users are in the group and have an assigned usage location. What is a possible reason?
Medium4You need to ensure that all users in your Microsoft 365 tenant are automatically enrolled in Microsoft Intune when they sign up for Microsoft 365. You want to use the default enrollment policy. What should you do?
Medium5An administrator is setting up a new Microsoft 365 tenant and has added the custom domain 'contoso.com'. The domain status shows 'Pending verification'. Which type of DNS record must the administrator add to the public DNS zone to complete domain ownership verification?
Easy6You are deploying Microsoft 365 for a new subsidiary. The subsidiary has a single domain subsidiary.com. You need to configure a hybrid identity solution with Microsoft Entra ID. The on-premises Active Directory has a single domain and all user accounts are synchronized using Microsoft Entra Connect. You want to ensure that users can sign in to Microsoft 365 using their on-premises credentials without exposing the password hash to Microsoft. What should you do?
Hard7An administrator wants to receive real-time notifications for service incidents in Microsoft 365. The notifications must be sent to a Microsoft Teams channel instead of email. Which configuration should the administrator set up?
Medium8A company recently acquired another company and needs to allow users from the acquired tenant to access its SharePoint Online sites as guest users, but only if those users already have accounts in the acquired Azure AD tenant. Which Microsoft 365 feature should be configured?
Easy9A user account was accidentally deleted 10 days ago. The administrator needs to restore the user's mailbox and OneDrive for Business content. Which method should the administrator use?
Easy10Your organization plans to migrate from on-premises Exchange to Exchange Online. You need to ensure minimal disruption during the migration. Which approach should you recommend?
Medium11An administrator wants to add custom branding to the Microsoft 365 sign-in page, including company logo and colors. Which section of the Microsoft 365 admin center should they navigate to?
Easy12Refer to the exhibit. You are reviewing a Conditional Access policy in Microsoft Entra ID. What is the effect of this policy?
Hard13An administrator wants to add a custom domain 'contoso.com' to a new Microsoft 365 tenant. The domain is already registered and available. What is the first step the administrator should perform in the Microsoft 365 admin center?
Easy14Your organization has a hybrid identity with Microsoft Entra Connect. You need to migrate from federation to password hash synchronization with seamless single sign-on (SSO). The migration must have minimal user impact. Which tool should you use?
Hard15Your organization is planning to deploy Microsoft 365 for 500 users. You need to ensure that all users can authenticate using their on-premises Active Directory credentials while also enabling self-service password reset (SSPR) in the cloud. Which configuration should you implement?
Medium16A company recently added the custom domain 'contoso.com' to their Microsoft 365 tenant. Users report that they cannot receive external email sent to their new domain addresses. The administrator confirmed that the domain status shows 'Active' in the Microsoft 365 admin center. What is the most likely cause of this issue?
Easy17A company plans to migrate their email from an on-premises Exchange server to Exchange Online. They want to ensure that during the migration, mail sent to users who have already been migrated is delivered to Exchange Online, while mail for non-migrated users is delivered to on-premises. Which type of domain configuration should they use?
Easy18A new helpdesk administrator needs to be able to reset user passwords and manage user account properties, but should not be able to manage licenses or assign administrative roles. Which built-in role should be assigned?
Easy19An administrator needs to delegate the ability to manage user licenses, assign admin roles, and reset passwords to a group of users, but these users should not be able to modify tenant-level settings or billing. Which built-in role should be assigned?
Medium20Your organization has a Microsoft 365 E5 tenant with Microsoft Defender for Cloud Apps. You need to discover and control the use of unsanctioned cloud apps. Which TWO actions should you take? (Choose two.)
Medium21Your Microsoft 365 tenant contains sensitive financial data that must be retained for 7 years. You configure a retention policy in Microsoft Purview compliance portal. After 7 years, the data is still accessible to users. What is the most likely reason?
Hard22A new employee has been hired and their account already exists in the on-premises Active Directory. The administrator needs to provide the employee with access to Microsoft 365 services as quickly as possible. What is the most efficient way to enable the user?
Easy23You are planning the initial deployment of a new Microsoft 365 tenant for Contoso Ltd. Which three of the following actions are required or recommended as part of the tenant provisioning and initial configuration process? (Choose three.)
Medium24Your organization has a Microsoft 365 tenant configured with a custom domain. You need to verify domain ownership using a TXT record. Where in the Microsoft 365 admin center would you initiate this process?
Medium25An administrator wants to verify ownership of a custom domain 'adatum.com' in their Microsoft 365 tenant. They have already added the domain and received the TXT record value. However, the administrator's DNS hosting provider does not support adding a TXT record. Which alternative record type can be used for domain verification?
Easy26You are a Microsoft 365 administrator for a small business with 50 users. The company uses Microsoft 365 Business Premium. You need to ensure that all users have multi-factor authentication (MFA) enabled. The company does not have any custom conditional access policies. You want to implement MFA as quickly as possible with minimal configuration. What should you do?
Easy27An administrator is managing a Microsoft 365 tenant and needs to delegate the ability to reset user passwords to a group of helpdesk staff. The helpdesk staff should not have any other administrative privileges. Which built-in role should the administrator assign?
Easy28Your Microsoft 365 tenant has 50,000 users. You are planning to migrate mailboxes from on-premises Exchange Server 2019 to Exchange Online using a full hybrid configuration. During the migration, you must ensure that free/busy information is synchronized between on-premises and Exchange Online. Which component is required for free/busy synchronization in a hybrid deployment?
Hard29A company has a Microsoft 365 tenant with domain contoso.com. They own an additional domain fabrikam.com and have already added and verified it with a TXT record. Now they need to configure email to be routed to Exchange Online for fabrikam.com. Which DNS record must they create?
Medium30A global administrator wants to track service health issues and configure notifications for service incidents. Which portal should they use to view the current health status and set up email notifications?
Easy31Your organization is planning to deploy Microsoft 365 Copilot. You need to ensure that all prerequisites are met. Which of the following is a mandatory prerequisite for enabling Microsoft 365 Copilot?
Easy32An administrator has added a custom domain 'contoso.com' to their Microsoft 365 tenant and verified ownership. However, users are unable to receive emails sent to their custom domain. Which type of DNS record must the administrator add in the public DNS zone to route emails to Exchange Online?
Easy33An organization has just purchased Microsoft 365 subscriptions and wants to add their custom domain 'fabrikam.com' to the tenant. Which record must they add to their DNS provider to verify domain ownership?
Easy34Your organization uses Microsoft Defender for Office 365. You have configured a safe attachment policy that should automatically detonate attachments in a sandbox before delivery. However, some users still receive malicious attachments. What should you check first?
Hard35An administrator needs to open a Microsoft 365 support request because a critical service issue is affecting all users. Which two pieces of information should the administrator have readily available before contacting support? (Choose two.)
Easy36An organization has just purchased Microsoft 365 Business Standard licenses and has added the custom domain 'contoso.com' to the tenant. The administrator wants all new user email addresses to use '@contoso.com' instead of the default '@contoso.onmicrosoft.com'. How can this be achieved?
Easy37Your company uses Microsoft 365 and has recently deployed Microsoft Intune for mobile device management. You need to ensure that corporate data on iOS devices is protected by preventing users from copying data from managed apps to unmanaged apps. What should you configure?
Medium38Match each Microsoft 365 plan to its included services.
Medium39Your organization is planning to deploy Microsoft 365 Copilot for all users. The compliance team has concerns about data leakage through Copilot responses. Specifically, they want to ensure that Copilot does not generate responses based on highly confidential data labeled with the 'Highly Confidential' sensitivity label. Additionally, users must be able to use Copilot for general productivity tasks. You need to configure Microsoft 365 Copilot to meet these requirements. The solution must use Microsoft Purview Information Protection. What should you do?
Hard40A company has purchased Microsoft 365 Business Standard and added the custom domain 'fabrikam.com' to the tenant. The company wants all new users to have 'fabrikam.com' as their default email domain instead of the onmicrosoft.com domain. How should the administrator achieve this?
Easy41You are planning a Microsoft 365 tenant migration from another tenant. You need to migrate email, OneDrive, and SharePoint content. Which THREE tools or methods can you use to migrate data?
Hard42A company has 500 users across Sales, Marketing, and IT departments. User objects are synced from on-premises Active Directory to Microsoft Entra ID using Azure AD Connect. Each department requires different Microsoft 365 license plans (e.g., Sales needs E3, Marketing needs Business Premium, IT needs E5). The administrator wants to automatically assign the appropriate license based on the department attribute without manual intervention. Which approach should the administrator use?
Hard43Your company recently merged with another company that uses Microsoft 365. Both tenants have the same primary domain, contoso.com. You need to merge the two tenants into a single tenant while preserving user email addresses. What should you do?
Hard44An administrator recently added a custom domain 'tailspintoys.com' to their Microsoft 365 tenant and verified it. They now need to configure the domain so that all recipient email addresses for 'info@tailspintoys.com' are delivered to a shared mailbox in Exchange Online. The domain is currently set as internal relay. What should the administrator do first to route email for this domain to Exchange Online?
Medium45Your company recently deployed Microsoft 365 Copilot. Users report that Copilot occasionally generates responses based on sensitive internal documents that should not be shared broadly. What should you configure to restrict Copilot's access?
Hard46A company has an existing Microsoft 365 tenant with the verified custom domain 'contoso.com'. The administrator now wants to add a second custom domain, 'contoso-europe.com', to the same tenant. What is the first step the administrator should take?
Easy47Your organization has a Microsoft 365 E5 tenant with 10,000 users. You need to ensure that when a user is detected as high-risk by Microsoft Entra ID Protection, the user is automatically blocked from accessing sensitive SharePoint sites. The solution should minimize administrative overhead. What should you do?
Medium48You are the Microsoft 365 administrator for a multinational company. The company has deployed Microsoft Defender for Office 365 and Microsoft Defender for Cloud Apps. Recently, the security team detected that a user's credentials were compromised and used to access SharePoint Online from an unusual location. You need to investigate the incident and determine the full scope of the breach. The solution must use Microsoft 365 Defender to correlate events. What should you do first?
Medium49You are planning a Microsoft 365 tenant migration from an on-premises Exchange environment. You need to minimize the impact on end users during the migration. Which migration approach should you use?
Easy50A company has purchased 1000 Microsoft 365 E5 licenses and wants to automatically assign licenses to users based on their department attribute, which is synchronized from on-premises Active Directory. The department attribute is stored in Azure AD. Which automated method should the administrator use to achieve this?
Easy51A company has just signed up for Microsoft 365 Business Standard without adding a custom domain. An administrator needs to create the first user accounts. What will be the default email address format for these new users?
Easy52Your organization uses Microsoft Intune to manage Windows 10 devices. You need to deploy a custom Line-of-Business (LOB) app to a group of devices. The app is not in the Microsoft Store. What is the recommended method to deploy the app?
Medium53An administrator adds the custom domain 'fabrikam.com' to a new Microsoft 365 tenant. After adding the domain, the status shows 'Pending verification'. Which type of DNS record must be added to the public DNS zone to complete domain ownership verification?
Easy54An organization has just purchased Microsoft 365 Business Standard licenses. The administrator adds a new user through the admin center. By default, does the new user receive a welcome email with sign-in instructions?
Easy55The exhibit shows a KQL query used in Microsoft 365 Defender. The query returns no results for admin@contoso.com. What is the most likely reason?
Medium56A company is planning to migrate from on-premises Exchange to Exchange Online and needs to ensure that mail flow can coexist between the two environments during the transition. Which tool should the administrator use to configure this hybrid deployment?
Medium57A new administrator needs to automatically assign Microsoft 365 E5 licenses to all users in the Sales department. The Sales department is identified by the 'department' attribute in Azure AD. Which licensing method should the administrator use to minimize manual effort?
Easy58A company adds and verifies the custom domain 'contoso.com' in their Microsoft 365 tenant. However, emails sent to new users at user@contoso.com bounce back. The existing MX record for contoso.com points to the on-premises mail server. What is the most likely cause of the bounce?
Medium59A company has recently signed up for Microsoft 365 Business Premium. They want to change the default domain from onmicrosoft.com to a custom domain they own. Which step must be completed first before the custom domain can be used for user email addresses?
Easy60Your company has implemented Microsoft Entra ID tenant restrictions to prevent data exfiltration. You need to ensure that external users from a partner organization can access a SharePoint Online site without being blocked by tenant restrictions. What should you do?
Hard61After adding a custom domain name to a Microsoft 365 tenant, what is the first step the administrator must complete before users can sign in using the custom domain?
Easy62Your organization uses Microsoft 365 and wants to ensure that only compliant devices can access Exchange Online. You have Microsoft Intune for device management. What should you configure?
Medium63Refer to the exhibit. An administrator runs the KQL query in Microsoft Defender for Endpoint. The result set is empty. What is the most likely reason?
Medium64An administrator needs to configure email notifications for Exchange Online service health incidents to be sent to a specific IT support mailbox. Where should the administrator configure these notifications in the Microsoft 365 admin center?
Easy65A company purchases Microsoft 365 E5 licenses for 500 users. The administrator wants to automatically assign licenses to new users based on their group membership. Which method should the administrator use?
Easy66You are reviewing a Conditional Access policy in Microsoft Entra ID. The exhibit shows the policy configuration. You need to allow users to access Office 365 applications from personal devices that are not enrolled in Microsoft Intune. However, the policy currently blocks access because it requires a compliant device. Users are prompted for MFA but then blocked due to device compliance. What should you modify in the policy?
Hard67You are a Microsoft 365 administrator. A user reports that they cannot send emails to a specific external domain. You check the Exchange Admin Center and see that the domain is not blocked. What should you check next?
Medium68An organization uses a third-party SaaS application that supports SAML-based single sign-on. The application is not in the Azure AD gallery. What is the first step to configure SSO?
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- Deploy and manage a Microsoft 365 tenant questions test whether you can apply the concept in context, not just recognise a definition.
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