Complete MS-102 study guide — Microsoft 365 tenant management, identity, compliance, and security for admins.
This guide works best as a loop: read a chapter, test yourself with practice questions, look up unfamiliar terms in the glossary, then move to the next chapter.
104 chapters covering every exam objective. Each chapter includes key concepts, exam tips, common traps, comparison tables, and a 5-question quiz at the end.
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View exam guide36 chapters
Microsoft 365 Tenant Setup
Objective 1.1 · Tenant Management
Microsoft 365 Admin Center
Objective 1.2 · Tenant Management
Teams Administration
Objective 1.3 · Tenant Management
Exchange Online Administration
Objective 1.4 · Tenant Management
SharePoint Online Administration
Objective 1.5 · Tenant Management
Windows Autopilot Deployment
Objective 1.5 · Tenant Management
Microsoft 365 Groups and Teams Governance
Objective 1.3 · Tenant Management
SharePoint Hub Sites and Governance
Objective 1.5 · Tenant Management
OneDrive Sharing Policies and External Access
Objective 1.5 · Tenant Management
Microsoft 365 Usage Analytics and Reports
Objective 1.2 · Tenant Management
Tenant-Wide Settings and Org Profile
Objective 1.1 · Tenant Management
DNS Records for Microsoft 365 Services
Objective 1.1 · Tenant Management
Microsoft 365 Admin Roles and Least Privilege
Objective 1.2 · Tenant Management
Global Administrator Best Practices
Objective 1.2 · Tenant Management
Teams Channels and External Access Governance
Objective 1.3 · Tenant Management
Teams App Governance and App Permissions
Objective 1.3 · Tenant Management
SharePoint Permission Inheritance
Objective 1.5 · Tenant Management
SharePoint External Sharing and Guest Policies
Objective 1.5 · Tenant Management
SharePoint Search Administration
Objective 1.5 · Tenant Management
Mail Flow Connectors for Third-Party Integration
Objective 1.4 · Tenant Management
Exchange Journaling and Mail Export
Objective 1.4 · Tenant Management
Exchange Mobile Device Policies (OWA)
Objective 1.4 · Tenant Management
Microsoft 365 Lighthouse for MSPs
Objective 1.2 · Tenant Management
Microsoft Viva Administration
Objective 1.3 · Tenant Management
Microsoft Copilot for M365 Administration
Objective 1.2 · Tenant Management
Microsoft 365 Backup Solution
Objective 1.5 · Tenant Management
Teams Compliance: Recording and Archiving
Objective 1.3 · Tenant Management
Exchange Calendar Permissions and Resource Mailboxes
Objective 1.4 · Tenant Management
Power Platform Governance from M365 Admin
Objective 1.2 · Tenant Management
Microsoft 365 Reporting: Security and Compliance
Objective 1.2 · Tenant Management
Microsoft Places and Hybrid Work Management
Objective 1.3 · Tenant Management
Microsoft Loop Admin Controls
Objective 1.3 · Tenant Management
Custom Domain Management in Microsoft 365
Objective 1.1 · Tenant Management
Exchange Transport Rules and Mail Flow
Objective 1.4 · Tenant Management
Teams Calling Administration
Objective 1.3 · Tenant Management
SharePoint Content Types and Site Columns
Objective 1.5 · Tenant Management
33 chapters
Entra ID Administration
Objective 2.1 · Identity Access
Hybrid Identity with Entra Connect
Objective 2.2 · Identity Access
Conditional Access Policies
Objective 2.3 · Identity Access
Intune Device Management
Objective 2.4 · Identity Access
MFA and SSPR Administration
Objective 2.5 · Identity Access
Co-Management: Intune and Configuration Manager
Objective 2.4 · Identity Access
PHS vs Pass-Through Authentication vs Federation
Objective 2.2 · Identity Access
Azure AD Seamless SSO
Objective 2.2 · Identity Access
Emergency Access (Break-Glass) Accounts
Objective 2.1 · Identity Access
Entra Connect Health Monitoring
Objective 2.2 · Identity Access
Entra ID Protection and Risk Policies
Objective 2.3 · Identity Access
Entra Connect Sync Rules and Filtering
Objective 2.2 · Identity Access
Entra Connect Cloud Sync
Objective 2.2 · Identity Access
Entra ID Entitlement Management and Access Packages
Objective 2.3 · Identity Access
Privileged Identity Management (PIM) for Admins
Objective 2.3 · Identity Access
Entra ID Access Reviews
Objective 2.3 · Identity Access
App Governance in Microsoft 365
Objective 2.3 · Identity Access
Intune Enrollment Methods: BYOD, Corporate
Objective 2.4 · Identity Access
Intune and Conditional Access Integration
Objective 2.4 · Identity Access
Intune App Protection Policies (MAM)
Objective 2.4 · Identity Access
Intune PowerShell Scripts and Remediations
Objective 2.4 · Identity Access
Windows Update for Business and Update Rings
Objective 2.4 · Identity Access
Azure Active Directory Domain Services (AADDS)
Objective 2.2 · Identity Access
B2B Direct Connect and Cross-Tenant Sync
Objective 2.3 · Identity Access
Identity Lifecycle: Joiners, Movers, Leavers
Objective 2.1 · Identity Access
App Consent Policies and Admin Consent
Objective 2.3 · Identity Access
Microsoft Edge for Enterprise Administration
Objective 2.4 · Identity Access
Entra ID Governance Portal
Objective 2.3 · Identity Access
Hybrid Modern Authentication
Objective 2.2 · Identity Access
Microsoft Entra Verified ID
Objective 2.3 · Identity Access
SCIM Automated Provisioning
Objective 2.1 · Identity Access
Microsoft Entra Application Proxy
Objective 2.3 · Identity Access
Named Locations and Network-Based Policies
Objective 2.3 · Identity Access
35 chapters
Microsoft Secure Score
Objective 3.1 · Security Threats
Threat Protection in M365
Objective 3.2 · Security Threats
Compliance Administration
Objective 3.3 · Security Threats
Information Barriers and DLP
Objective 3.4 · Security Threats
Exchange Online Protection and Anti-Phishing
Objective 3.2 · Security Threats
Safe Links and Safe Attachments Policies
Objective 3.2 · Security Threats
Sensitivity Labels and Auto-Labelling
Objective 3.3 · Security Threats
Data Loss Prevention Policies
Objective 3.3 · Security Threats
Communication Compliance Policies
Objective 3.3 · Security Threats
Insider Risk Management
Objective 3.4 · Security Threats
eDiscovery and Content Search
Objective 3.4 · Security Threats
Legal Hold and Litigation Hold
Objective 3.4 · Security Threats
Audit Log Search and Retention
Objective 3.4 · Security Threats
Retention Labels and Policies
Objective 3.3 · Security Threats
Zero Trust Implementation in Microsoft 365
Objective 3.1 · Security Threats
Microsoft Defender XDR Overview for Admins
Objective 3.2 · Security Threats
Defender for Endpoint Deployment via Intune
Objective 3.2 · Security Threats
Attack Simulation Training in Defender
Objective 3.2 · Security Threats
Threat Analytics Dashboard
Objective 3.2 · Security Threats
Email Quarantine and Submission Management
Objective 3.2 · Security Threats
Anti-Spam and Anti-Malware Policies
Objective 3.2 · Security Threats
SPF, DKIM, and DMARC Configuration
Objective 3.2 · Security Threats
Endpoint DLP for Windows Devices
Objective 3.3 · Security Threats
Microsoft Purview Portal Overview
Objective 3.3 · Security Threats
Privileged Access Management in M365
Objective 3.4 · Security Threats
Customer Lockbox for Microsoft 365
Objective 3.4 · Security Threats
Content Explorer and Activity Explorer
Objective 3.3 · Security Threats
Microsoft Purview Data Map
Objective 3.3 · Security Threats
Microsoft Defender for Cloud Apps Administration
Objective 3.2 · Security Threats
Auto-Labeling Policies for Sensitive Content
Objective 3.3 · Security Threats
Microsoft 365 Security Posture Improvement
Objective 3.1 · Security Threats
Information Barriers in Microsoft 365
Objective 3.4 · Security Threats
Compliance Score and Improvement Actions
Objective 3.3 · Security Threats
Regulatory Compliance in Microsoft Purview
Objective 3.3 · Security Threats
Sensitivity Labels: Admin Configuration
Objective 3.3 · Security Threats
Free MS-102 practice questions with full explanations. Test what you learn chapter by chapter.
MS-102 Practice Questions