Complete MS-102 study guide — Microsoft 365 tenant management, identity, compliance, and security for admins.
This guide works best as a loop: read a chapter, test yourself with practice questions, look up unfamiliar terms in the glossary, then move to the next chapter.
104 chapters covering every exam objective. Each chapter includes key concepts, exam tips, common traps, comparison tables, and a 5-question quiz at the end.
Start Chapter 1Free timed and untimed practice with instant feedback and full explanations. Pick 10–120 questions per session. Filter by domain to drill your weak areas.
Go to practice testEvery MS-102 term defined and searchable. Use it when a chapter mentions a concept you haven't seen before or want a quick refresher on.
Browse glossaryExam blueprint, domain weights, passing score, duration, cost, and registration links. Start here if you're new to this certification.
View exam guide36 chapters
Microsoft 365 Tenant Setup
Objective 1.1 · Tenant Management
Microsoft 365 Admin Center
Objective 1.2 · Tenant Management
Teams Administration
Objective 1.3 · Tenant Management
Exchange Online Administration
Objective 1.4 · Tenant Management
SharePoint Online Administration
Objective 1.5 · Tenant Management
Windows Autopilot Deployment
Objective 1.5
Microsoft 365 Groups and Teams Governance
Objective 1.3
SharePoint Hub Sites and Governance
Objective 1.5
OneDrive Sharing Policies and External Access
Objective 1.5
Microsoft 365 Usage Analytics and Reports
Objective 1.2
Tenant-Wide Settings and Org Profile
Objective 1.1
DNS Records for Microsoft 365 Services
Objective 1.1
Microsoft 365 Admin Roles and Least Privilege
Objective 1.2
Global Administrator Best Practices
Objective 1.2
Teams Channels and External Access Governance
Objective 1.3
Teams App Governance and App Permissions
Objective 1.3
SharePoint Permission Inheritance
Objective 1.5
SharePoint External Sharing and Guest Policies
Objective 1.5
SharePoint Search Administration
Objective 1.5
Mail Flow Connectors for Third-Party Integration
Objective 1.4
Exchange Journaling and Mail Export
Objective 1.4
Exchange Mobile Device Policies (OWA)
Objective 1.4
Microsoft 365 Lighthouse for MSPs
Objective 1.2
Microsoft Viva Administration
Objective 1.3
Microsoft Copilot for M365 Administration
Objective 1.2
Microsoft 365 Backup Solution
Objective 1.5
Teams Compliance: Recording and Archiving
Objective 1.3
Exchange Calendar Permissions and Resource Mailboxes
Objective 1.4
Power Platform Governance from M365 Admin
Objective 1.2
Microsoft 365 Reporting: Security and Compliance
Objective 1.2
Microsoft Places and Hybrid Work Management
Objective 1.3
Microsoft Loop Admin Controls
Objective 1.3
Custom Domain Management in Microsoft 365
Objective 1.1
Exchange Transport Rules and Mail Flow
Objective 1.4
Teams Calling Administration
Objective 1.3
SharePoint Content Types and Site Columns
Objective 1.5
33 chapters
Entra ID Administration
Objective 2.1 · Identity Access
Hybrid Identity with Entra Connect
Objective 2.2 · Identity Access
Conditional Access Policies
Objective 2.3 · Identity Access
Intune Device Management
Objective 2.4 · Identity Access
MFA and SSPR Administration
Objective 2.5 · Identity Access
Co-Management: Intune and Configuration Manager
Objective 2.4
PHS vs Pass-Through Authentication vs Federation
Objective 2.2
Azure AD Seamless SSO
Objective 2.2
Emergency Access (Break-Glass) Accounts
Objective 2.1
Entra Connect Health Monitoring
Objective 2.2
Entra ID Protection and Risk Policies
Objective 2.3
Entra Connect Sync Rules and Filtering
Objective 2.2
Entra Connect Cloud Sync
Objective 2.2
Entra ID Entitlement Management and Access Packages
Objective 2.3
Privileged Identity Management (PIM) for Admins
Objective 2.3
Entra ID Access Reviews
Objective 2.3
App Governance in Microsoft 365
Objective 2.3
Intune Enrollment Methods: BYOD, Corporate
Objective 2.4
Intune and Conditional Access Integration
Objective 2.4
Intune App Protection Policies (MAM)
Objective 2.4
Intune PowerShell Scripts and Remediations
Objective 2.4
Windows Update for Business and Update Rings
Objective 2.4
Azure Active Directory Domain Services (AADDS)
Objective 2.2
B2B Direct Connect and Cross-Tenant Sync
Objective 2.3
Identity Lifecycle: Joiners, Movers, Leavers
Objective 2.1
App Consent Policies and Admin Consent
Objective 2.3
Microsoft Edge for Enterprise Administration
Objective 2.4
Entra ID Governance Portal
Objective 2.3
Hybrid Modern Authentication
Objective 2.2
Microsoft Entra Verified ID
Objective 2.3
SCIM Automated Provisioning
Objective 2.1
Microsoft Entra Application Proxy
Objective 2.3
Named Locations and Network-Based Policies
Objective 2.3
35 chapters
Microsoft Secure Score
Objective 3.1 · Security Threats
Threat Protection in M365
Objective 3.2 · Security Threats
Compliance Administration
Objective 3.3 · Security Threats
Information Barriers and DLP
Objective 3.4 · Security Threats
Exchange Online Protection and Anti-Phishing
Objective 3.2
Safe Links and Safe Attachments Policies
Objective 3.2
Sensitivity Labels and Auto-Labelling
Objective 3.3
Data Loss Prevention Policies
Objective 3.3
Communication Compliance Policies
Objective 3.3
Insider Risk Management
Objective 3.4
eDiscovery and Content Search
Objective 3.4
Legal Hold and Litigation Hold
Objective 3.4
Audit Log Search and Retention
Objective 3.4
Retention Labels and Policies
Objective 3.3
Zero Trust Implementation in Microsoft 365
Objective 3.1
Microsoft Defender XDR Overview for Admins
Objective 3.2
Defender for Endpoint Deployment via Intune
Objective 3.2
Attack Simulation Training in Defender
Objective 3.2
Threat Analytics Dashboard
Objective 3.2
Email Quarantine and Submission Management
Objective 3.2
Anti-Spam and Anti-Malware Policies
Objective 3.2
SPF, DKIM, and DMARC Configuration
Objective 3.2
Endpoint DLP for Windows Devices
Objective 3.3
Microsoft Purview Portal Overview
Objective 3.3
Privileged Access Management in M365
Objective 3.4
Customer Lockbox for Microsoft 365
Objective 3.4
Content Explorer and Activity Explorer
Objective 3.3
Microsoft Purview Data Map
Objective 3.3
Microsoft Defender for Cloud Apps Administration
Objective 3.2
Auto-Labeling Policies for Sensitive Content
Objective 3.3
Microsoft 365 Security Posture Improvement
Objective 3.1
Information Barriers in Microsoft 365
Objective 3.4
Compliance Score and Improvement Actions
Objective 3.3
Regulatory Compliance in Microsoft Purview
Objective 3.3
Sensitivity Labels: Admin Configuration
Objective 3.3
Free MS-102 practice questions with full explanations. Test what you learn chapter by chapter.
MS-102 Practice Questions