The correct action is to post or cancel the open inventory transactions for item A-100. Inventory closing cannot finalize while any open transactions exist because the system must reconcile all quantity and cost movements before it can calculate the ending inventory value; unposted or uncanceled records—such as sales orders, production orders, or transfer orders—create blocking records that prevent the batch job from completing. On the Microsoft Dynamics 365 Fundamentals ERP MB-920 exam, this scenario tests your understanding of the inventory close prerequisite in Supply Chain Management, often appearing as a troubleshooting question where the trap is to assume you can force-close or ignore the open transactions. A reliable memory tip is to think of inventory closing as a door that only shuts when every transaction has been either posted (locked in) or canceled (removed)—no loose ends allowed.
MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
This MB-920 practice question tests your understanding of describe dynamics 365 supply chain management. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Exhibit
Refer to the exhibit.
```xml
<BatchJob>
<Name>Inventory Closing</Name>
<Status>Ended</Status>
<StartDateTime>2025-02-15T22:00:00Z</StartDateTime>
<EndDateTime>2025-02-16T04:30:00Z</EndDateTime>
<RunBy>Admin</RunBy>
<Recurrence>
<Days>Every day</Days>
<Time>22:00:00</Time>
</Recurrence>
<Log>
<Message>Error: Inventory closing could not be completed because there are open inventory transactions for item A-100.</Message>
</Log>
</BatchJob>
```
Refer to the exhibit. A batch job for inventory closing failed. The error indicates open inventory transactions for item A-100. What should the supply chain analyst do to resolve the issue and allow inventory closing to complete?
Refer to the exhibit.
```xml
<BatchJob>
<Name>Inventory Closing</Name>
<Status>Ended</Status>
<StartDateTime>2025-02-15T22:00:00Z</StartDateTime>
<EndDateTime>2025-02-16T04:30:00Z</EndDateTime>
<RunBy>Admin</RunBy>
<Recurrence>
<Days>Every day</Days>
<Time>22:00:00</Time>
</Recurrence>
<Log>
<Message>Error: Inventory closing could not be completed because there are open inventory transactions for item A-100.</Message>
</Log>
</BatchJob>
```
A
Perform a physical inventory count for item A-100.
Why wrong: A physical count does not close open transactions; it updates inventory quantities.
B
Change the batch job recurrence to run every hour.
Why wrong: Changing frequency does not affect the underlying open transactions.
C
Rerun the batch job immediately after the next scheduled run.
Why wrong: Rerunning without addressing the open transactions will result in the same error.
D
Post or cancel the open inventory transactions for item A-100.
Closing open transactions allows inventory closing to proceed.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Post or cancel the open inventory transactions for item A-100.
Inventory closing cannot complete while there are open inventory transactions (e.g., sales orders, production orders, or transfer orders) that have not been posted or canceled. The correct action is to post or cancel those open transactions for item A-100, which clears the blocking records and allows the inventory closing batch job to finalize. This is a standard prerequisite in Dynamics 365 Supply Chain Management for inventory close processes.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Perform a physical inventory count for item A-100.
Why it's wrong here
A physical count does not close open transactions; it updates inventory quantities.
✗
Change the batch job recurrence to run every hour.
Why it's wrong here
Changing frequency does not affect the underlying open transactions.
✗
Rerun the batch job immediately after the next scheduled run.
Why it's wrong here
Rerunning without addressing the open transactions will result in the same error.
✓
Post or cancel the open inventory transactions for item A-100.
Why this is correct
Closing open transactions allows inventory closing to proceed.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may think a physical inventory count (Option A) is needed to fix any inventory-related error, but the error specifically points to open transactions, not quantity discrepancies.
Detailed technical explanation
How to think about this question
Inventory closing in Dynamics 365 Supply Chain Management uses a two-step process: first, it validates that no unposted inventory transactions exist for the items being closed, then it recalculates inventory costs and settles transactions. Open transactions can include pending sales orders, purchase receipts, or production order issues that have not been financially updated. In a real-world scenario, a warehouse manager might forget to post a transfer order receipt, blocking the month-end close until that transaction is completed or reversed.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Supply Chain Management — This question tests Describe Dynamics 365 Supply Chain Management — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Post or cancel the open inventory transactions for item A-100. — Inventory closing cannot complete while there are open inventory transactions (e.g., sales orders, production orders, or transfer orders) that have not been posted or canceled. The correct action is to post or cancel those open transactions for item A-100, which clears the blocking records and allows the inventory closing batch job to finalize. This is a standard prerequisite in Dynamics 365 Supply Chain Management for inventory close processes.
What should I do if I get this MB-920 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Variation 1. Refer to the exhibit. A batch job for inventory replenishment is in 'Waiting' status. The last run failed due to insufficient inventory. What should you do to resolve the issue?
medium
A.Change the recurrence to run every hour.
✓ B.Manually adjust inventory levels for item A0001.
C.Cancel the batch job and create a new one.
D.Set the batch job to 'Withhold' to prevent future runs.
Why B: Option B is correct because the error indicates insufficient inventory, so manually adjusting inventory ensures availability. Option A is wrong because changing recurrence does not fix the root cause. Option C is wrong because the job is not ended. Option D is wrong because the error is not about batch job configuration.
Last reviewed: Jun 11, 2026
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