Refer to the exhibit. A network administrator configured the following firewall rules. After implementation, users from the internal network cannot browse the internet. Which element is causing the issue?
The deny rule should be after the allow rule to permit internal traffic first.
Why this answer
The issue is the rule order. Firewall rules are processed sequentially from top to bottom. Rule id=20 denies all traffic from the internal network, and it appears before rule id=30 which permits HTTP/HTTPS.
Because rules are evaluated in order, the deny rule (id=20) matches first and blocks all internet-bound traffic before the permit rule (id=30) is reached. Therefore, the correct answer is D: the rule order is causing the problem.
Exam trap
ISC2 often tests the concept that ACL rule order is critical — candidates mistakenly think that a permit rule later in the list can override an earlier deny, but the first-match principle means the deny is evaluated first and blocks the traffic permanently.
How to eliminate wrong answers
Option A is wrong because rule id=30 (permit from internal to DMZ) is irrelevant to internet browsing and would not cause the block. Option B is wrong because rule id=10 (permit HTTP/HTTPS from internal to external) is actually the intended permit rule, but it is placed before the problematic deny rule; however, the deny rule (id=20) still overrides it due to order. Option C is wrong because rule id=20 (deny all from internal) is the direct cause of the block, but the root issue is its placement before the permit rule (id=30) — the rule itself is not inherently wrong, but its position in the sequence is.