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ISC2 CC Practice Question: A medium-sized e-commerce company operates a web…

A medium-sized e-commerce company operates a web application on three virtual servers behind a load balancer. The application handles credit card payments and stores customer data in a database server. The company has a security operations team that monitors logs from firewalls, IDS, and servers. One morning, the IDS generates a critical alert indicating a SQL injection attempt from an external IP to the web application. The alert shows that the injection string was ' OR '1'='1' -- . The web server logs confirm that the request returned a 200 OK status and a large response size. The database logs show a query that returned multiple rows. The security analyst needs to determine the best immediate course of action. The company has a documented incident response plan that includes containment, eradication, and recovery phases. Which action should the analyst take first?

⚠ Common exam trap

ISC2 often tests the order of incident response phases, and the trap here is that candidates confuse 'preserve evidence' (Option C) with the first step, when containment must come first to stop the active breach.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Take the web server offline and initiate the containment phase of the incident response plan

The correct first action is to take the web server offline and initiate the containment phase. The IDS alert confirms a successful SQL injection (200 OK, large response, multiple rows returned), indicating a data breach is in progress. Containment must precede any other step to stop further data exfiltration, as per the incident response plan's phases.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Apply a virtual patch using a web application firewall (WAF) rule to block similar injection attempts

    Why it's wrong here

    While a WAF rule is a good long-term fix, immediate containment is needed; the attack may already be in progress.

  • Notify the web development team to fix the SQL injection vulnerability in the code

    Why it's wrong here

    Code fix is eradication, but containment must come first.

  • Run a full database backup to preserve evidence

    Why it's wrong here

    Backup is important, but the server is still compromised; containment should be immediate.

  • Take the web server offline and initiate the containment phase of the incident response plan

    Why this is correct

    Taking the server offline stops the attack and preserves evidence.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CC practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CC exam.