An employee receives a text message from "IT Help" saying their account will be disabled unless they tap a link and enter a one-time code. Five minutes later, someone calls claiming to be from IT and asks the employee to read back the same code. Which two social engineering delivery methods are used? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Smishing
Smishing is phishing delivered by text message. The message uses urgency, a link, and a request for a one-time code, which are common smishing traits.
Best answer
Vishing
Vishing is voice-based social engineering. The follow-up phone call impersonating IT and requesting the code is a classic vishing attempt.
Distractor review
Baiting
Baiting usually relies on a tempting item or offer, such as free media or a found USB drive, rather than direct credential requests.
Distractor review
Whaling
Whaling targets high-ranking executives specifically. This scenario targets a regular employee, so it does not best match whaling.
Distractor review
Tailgating
Tailgating is a physical access tactic where someone follows another person into a secured area. No physical entry is described here.
Common exam trap
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Technical deep dive
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
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Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
OSPF neighbours must agree on key parameters.
What is the correct answer to this question?
The correct answer is: Smishing — The two delivery methods are smishing and vishing. The text message is smishing because it arrives by SMS and pressures the user to click a link and share a code. The phone call is vishing because the attacker is using a voice call to impersonate IT and harvest the same code. Both are common ways attackers try to steal credentials or MFA tokens from busy users. Why others are wrong: Baiting relies on a lure, whaling targets executives, and tailgating requires physical entry to a restricted area. None of those match the SMS-plus-phone-call pattern shown in the scenario.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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