A hardening script is pushed to a production web server and, within minutes, the application stops accepting secure connections. The team discovers the script disabled a required TLS setting that the legacy application still needs. What should have been in place to reduce the impact of this change?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
A documented change window with testing in a staging environment and a rollback plan.
This is the best control because it reduces operational risk before a production change is made. Testing and rollback planning are standard safeguards when security hardening may affect availability.
Distractor review
A longer password policy for administrators so they can log in after the outage.
Password policy does not prevent a bad configuration from breaking TLS. It may improve account security, but it does not reduce change-related outage risk.
Distractor review
Disabling all logging during the change so the application can restart faster.
Logging should not be turned off to save time. It would make troubleshooting harder and does not prevent the outage caused by the configuration error.
Distractor review
Replacing the web server hardware to ensure the TLS settings are applied correctly.
The problem is a software configuration mistake, not failing hardware. Replacing hardware would waste time and not address the underlying change control issue.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: A documented change window with testing in a staging environment and a rollback plan. — The outage happened because a hardening change was applied directly to production without sufficient validation. The best preventive measure is a documented change process that includes staging tests and a rollback plan. That allows the team to confirm the security setting does not break the application and to restore service quickly if it does. This is a practical operational control that protects both security and availability. Why others are wrong: Administrator password changes do not prevent configuration-induced outages. Disabling logging removes valuable troubleshooting evidence and offers no real protection. Hardware replacement is unrelated because the failure came from a TLS setting change, not a defective server.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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