easymulti selectObjective-mapped

An employee receives a text message claiming their email password expired and asks them to tap a link and confirm a one-time code. Which two responses are appropriate? Select two.

Question 1easymulti select
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An employee receives a text message claiming their email password expired and asks them to tap a link and confirm a one-time code. Which two responses are appropriate? Select two.

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Do not tap the link or share the one-time code

The safest response is to avoid interacting with the message, because the attacker is trying to steal credentials or MFA access.

B

Best answer

Report the message through the company's approved security channel

Reporting helps the security team investigate the attempt and warn other users if the same message is spreading.

C

Distractor review

Reply to the sender and ask them to prove they are legitimate

Replying still confirms the address is active and can expose the user to more convincing social engineering attempts.

D

Distractor review

Enter the code to see whether the message is real

Submitting the code could give the attacker account access, so it is exactly the action the employee must avoid.

E

Distractor review

Forward the text to coworkers so they can compare it

Forwarding the message does not improve protection and may spread the threat or normalize unsafe behavior.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Do not tap the link or share the one-time code — The correct responses are to avoid tapping the link or sharing the code and to report the message through the approved security channel. This protects the employee from credential theft and gives the security team a chance to respond. A one-time code is sensitive authentication data, so it should never be entered into a message that arrived unexpectedly. Reporting also supports organizational awareness and follow-up. Why others are wrong: Replying to the sender does not prove legitimacy and can increase interaction with the attacker. Entering the code is dangerous because it may authorize access to a malicious actor. Forwarding the message to coworkers spreads the suspicious content instead of routing it to security. None of those actions provide the direct, safe response needed for a likely smishing attempt.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

Discussion

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