Question 1easymulti select
Full question →easymulti selectObjective-mapped
After a phishing simulation, many users still nearly entered credentials. Leadership wants to reduce repeat mistakes without causing long training sessions. Which two actions are the best balance of security and usability? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Send a short targeted refresher focused on the exact mistake
A brief, focused reminder addresses the observed behavior without taking people away from their normal work for long periods.
B
Best answer
Add an easy reporting button inside the email client
Making reporting simple helps users respond correctly when they spot suspicious messages and improves security awareness over time.
C
Distractor review
Require every employee to attend a full-day annual course this week
A long mandatory course may be effective for some training goals, but it is disruptive and not the fastest targeted fix.
D
Distractor review
Publicly post the names of employees who clicked the simulation
Public shaming can discourage reporting and creates a negative culture, which usually reduces the effectiveness of awareness efforts.
E
Distractor review
Disable all email attachments for every user
This would be overly disruptive to daily operations and is not a balanced response to a phishing awareness issue.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Send a short targeted refresher focused on the exact mistake — A short targeted refresher and an easy reporting button are the best balance because they improve user behavior without heavily disrupting normal work. The refresher reinforces the exact mistake seen in the simulation, and the reporting button helps employees escalate suspicious messages quickly. Together, they improve awareness, encourage correct habits, and keep the solution practical for a busy workforce. Why others are wrong: A full-day training session is heavy-handed for a focused phishing issue and may create resistance. Public shaming damages trust and can discourage future reporting. Disabling all attachments would be far too disruptive for normal business communication and does not specifically address the underlying awareness problem. Those options are much less balanced than targeted coaching and simple reporting.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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