PK0-005 Project Management Concepts Practice Question
During project execution, a stakeholder requests additional features that were not in the original scope. The project manager identifies this as scope creep. What is the best action for the project manager to take?
⚠ Common exam trap
The trap is choosing 'inform the sponsor' as a shortcut — candidates think escalation equals action, but the PM must first perform the impact analysis and submit a formal change request.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Evaluate the impact and submit a change request
Scope creep should be handled through the integrated change control process: the project manager evaluates the impact on scope, schedule, cost, and risk, then submits a formal change request for approval. This preserves the baseline and ensures the change is assessed and authorized by the appropriate authority (change control board or sponsor). Simply adding or rejecting the features bypasses governance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Add the features immediately to satisfy the stakeholder
Why it's wrong here
Adding the features immediately bypasses the change control process, so the approved scope baseline and its associated cost, schedule and risk baselines are altered without assessment. It is tempting because accommodating stakeholders maintains relationships, and this would be right where the request already sits within approved contingency or the sponsor has formally authorised a change request.
- ✗
Inform the sponsor and ask for direction
Why it's wrong here
Escalating to the sponsor before any impact analysis skips the change control process, which requires the request to be documented, assessed and reviewed first. The sponsor is engaged only if the change control board cannot resolve the request.
- ✓
Evaluate the impact and submit a change request
Why this is correct
Scope creep is managed through integrated change control, so the project manager must first assess how the extra features affect scope, schedule, cost and risk, then route a formal change request to the change control board for approval or rejection before any work proceeds.
- ✗
Reject the request outright
Why it's wrong here
Outright rejection closes the dialogue and ignores the documented change control process, which exists precisely to evaluate such requests. Assessing impact, then routing the request through the change control board, is the prescribed route for scope creep.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.