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PK0-005 Practice Question: Basics of IT Infrastructure and IT Project Management

A project involves installing new firewalls across multiple sites. The project manager notices the schedule is slipping due to site-specific electrical requirements that were not initially identified. What is the best course of action?

⚠ Common exam trap

It's easy for candidates to confuse schedule compression techniques (crashing or fast-tracking) with problem-solving, but the PMBOK and PK0-005 emphasize that root cause analysis should precede corrective action when the delay stems from an unidentified requirement rather than a resource or sequencing issue.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Perform root cause analysis

The schedule is slipping due to unidentified site-specific electrical requirements, which is a root cause of the delay. Performing a root cause analysis (RCA) allows the project manager to understand why these requirements were missed and to prevent recurrence, rather than simply applying a schedule compression technique that does not address the underlying issue. In IT infrastructure projects, electrical requirements are often tied to power specifications for firewalls (e.g., voltage, amperage, or UPS compatibility), and failing to identify them early indicates a gap in requirements gathering.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Crash the schedule by adding resources

    Why it's wrong here

    Crashing adds cost and may not address the electrical requirement issue.

  • Submit a change request to extend schedule

    Why it's wrong here

    A change request addresses the symptom but not the root cause.

  • Perform root cause analysis

    Why this is correct

    Root cause analysis identifies why the electrical requirements were overlooked, allowing corrective action for future tasks.

  • Fast track the remaining tasks

    Why it's wrong here

    Fast tracking increases risk and does not resolve the root cause of the delay.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.