A user complains that their laptop battery drains rapidly even while plugged into a docking station that supports USB Power Delivery. The dock is connected with a cable that fits the USB-C port. Which of the following is the MOST likely cause?
USB Power Delivery negotiates a wattage both sides support. If the dock supplies, for example, 45 W while the laptop needs 65 W or more during heavy use, the battery will slowly discharge to make up the difference even though the dock is connected. This is the classic symptom of an underpowered dock, and it matches the scenario where the cable fits and power is clearly being delivered but the battery still drains.
Why this answer
USB Power Delivery allows a charger and device to agree on a wattage both support. When the dock's maximum output is lower than what the laptop consumes during demanding tasks, the shortfall is drawn from the battery, so the charge level falls even though the dock is connected. Checking the dock's rated wattage against the laptop's power adapter rating reveals the mismatch.
Exam trap
The trap here is assuming that any working USB-C connection automatically supplies enough power to both run the laptop and charge its battery.