A data analyst has built a dashboard for a retail chain that shows sales by product category. During user testing, store managers report that they cannot tell which categories are the top performers because the bars are arranged in the order the categories appear in the database, and the y-axis starts at zero with a very high maximum that compresses all bars. Which change should the analyst make to improve the chart's communicative value?
Sorting bars by descending sales places the top performers at the top, so ranking becomes immediately visible without scanning. Keeping the y-axis at zero preserves the true proportional relationship between bars, avoiding exaggeration. Together these changes address both complaints while maintaining honest visual encoding.
Why this answer
Descending sort by sales surfaces the ranking directly, and maintaining a zero baseline keeps bar lengths proportional and honest. The original problems were ordering by an irrelevant database sequence and a scale that compressed differences; sorting fixes the first, and a zero-based axis with an appropriate maximum fixes the second without distortion. Alphabetical sorting, axis truncation, or switching to a pie chart each fails to resolve the ranking or scale issue.
Exam trap
The trap here is believing that truncating the y-axis is a quick fix for compressed bars when it actually distorts the data.