A network engineer is troubleshooting a router that is experiencing intermittent packet loss. The engineer checks the logs and sees that an EEM applet is being triggered frequently. The applet is configured to run a script that modifies the routing table. The engineer suspects the applet is causing the packet loss. What should the engineer do to verify the root cause?
Disabling the EEM applet isolates the suspected trigger, so any change in packet loss confirms or eliminates it as the cause. This controlled test satisfies the need to verify the root cause rather than merely correlating frequent applet execution with the intermittent loss.
Why this answer
To verify if the EEM applet is causing the packet loss, the engineer should temporarily disable the applet and monitor whether the packet loss stops. This isolation test directly correlates the applet's activity with the symptom. If packet loss ceases when the applet is disabled, it confirms the applet as the root cause.
Exam trap
The trap is choosing diagnostic commands that provide information but do not definitively prove causation, whereas the best method is to isolate the suspected cause by disabling it.
How to eliminate wrong answers
Option A is wrong because checking the script for errors might reveal syntax issues but does not confirm that the applet is causing the packet loss; the script could be error-free yet still disruptive. Option B is wrong because seeing how often the applet is triggered provides frequency data but does not establish causation; frequent triggering alone doesn't prove it causes packet loss. Option D is wrong because increasing logging to debug may provide more details but could also add overhead and not directly test the applet's impact.