- A
Instruct the team to ignore any instructions that do not come through you
Why wrong: This could escalate conflict and damage stakeholder relationships; a collaborative approach is better.
- B
Update the communications management plan to include the stakeholder's preferred communication channels
Why wrong: While updating the plan may help, the immediate issue is the stakeholder bypassing the PM; direct conversation is needed first.
- C
Speak privately with the executive stakeholder to remind them of the communication protocols and the impact of their actions on the team
Direct, respectful communication with the stakeholder is the first step to resolve the issue.
- D
Escalate the issue to the sponsor and request intervention
Why wrong: Escalation should be a last resort after attempting to resolve directly with the stakeholder.
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your project is using a hybrid approach. An executive stakeholder has been bypassing you and giving direct instructions to the development team. The team is confused about priorities. What should the project manager do first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Speak privately with the executive stakeholder to remind them of the communication protocols and the impact of their actions on the team
In a hybrid project, the project manager is responsible for maintaining clear communication channels and protecting the team from conflicting priorities. Option C is correct because the first step is to address the issue directly with the executive stakeholder in a private, respectful conversation, explaining how bypassing the PM disrupts the agreed-upon communication protocols and creates confusion for the development team. This aligns with the PMI principle of managing stakeholders and ensuring the team can focus on the prioritized backlog without interference.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Instruct the team to ignore any instructions that do not come through you
Why it's wrong here
This could escalate conflict and damage stakeholder relationships; a collaborative approach is better.
- ✗
Update the communications management plan to include the stakeholder's preferred communication channels
Why it's wrong here
While updating the plan may help, the immediate issue is the stakeholder bypassing the PM; direct conversation is needed first.
- ✓
Speak privately with the executive stakeholder to remind them of the communication protocols and the impact of their actions on the team
Why this is correct
Direct, respectful communication with the stakeholder is the first step to resolve the issue.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Escalate the issue to the sponsor and request intervention
Why it's wrong here
Escalation should be a last resort after attempting to resolve directly with the stakeholder.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often choose Option A (instruct the team to ignore) because it seems like a quick fix, but the PMP exam emphasizes a collaborative, stakeholder-first approach where the PM addresses the issue directly with the stakeholder rather than creating a confrontational rule for the team.
Detailed technical explanation
How to think about this question
In a hybrid approach, the project manager acts as a servant leader and facilitator, ensuring the development team has a single source of truth for priorities, typically the product backlog managed through a tool like Jira or Azure DevOps. The executive stakeholder's direct instructions create a 'priority inversion' where the team receives conflicting signals, leading to context switching and reduced throughput. The PM must first re-establish the communication protocol by referencing the project's governance framework, which often includes a defined escalation path and a stakeholder engagement plan that specifies how changes to scope or priority are formally requested and approved.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Process — Managing Technical Aspects — study guide chapter
Learn the concepts, then practise the questions
- →
Process — Managing Technical Aspects practice questions
Targeted practice on this topic area only
- →
All PMP questions
892 questions across all exam domains
- →
Project Management Professional PMP study guide
Full concept coverage aligned to exam objectives
- →
PMP practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Related PMP practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
People — Leading Projects practice questions
Practise PMP questions linked to People — Leading Projects.
Process — Managing Technical Aspects practice questions
Practise PMP questions linked to Process — Managing Technical Aspects.
Business Environment — Strategy and Value practice questions
Practise PMP questions linked to Business Environment — Strategy and Value.
Business Environment: strategy and project benefits practice questions
Practise PMP questions linked to Business Environment: strategy and project benefits.
PMP fundamentals practice questions
Practise PMP questions linked to PMP fundamentals.
PMP scenario practice questions
Practise PMP questions linked to PMP scenario.
PMP troubleshooting practice questions
Practise PMP questions linked to PMP troubleshooting.
Practice this exam
Start a free PMP practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Speak privately with the executive stakeholder to remind them of the communication protocols and the impact of their actions on the team — In a hybrid project, the project manager is responsible for maintaining clear communication channels and protecting the team from conflicting priorities. Option C is correct because the first step is to address the issue directly with the executive stakeholder in a private, respectful conversation, explaining how bypassing the PM disrupts the agreed-upon communication protocols and creates confusion for the development team. This aligns with the PMI principle of managing stakeholders and ensuring the team can focus on the prioritized backlog without interference.
What should I do if I get this PMP question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Keep practising
More PMP practice questions
- During a sprint review, the product owner rejects a completed user story because it does not meet the acceptance criteri…
- During a daily standup, a developer mentions she is blocked by a dependency from another team. The issue was not previou…
- A project manager is leading a digital transformation initiative. Midway through the project, a new regulation is introd…
- Your project is a large infrastructure build. You have completed the planning phase, but the sponsor has put pressure on…
- You are managing a software development project using a hybrid approach. During a sprint review, the product owner reque…
- Your agile project has been experiencing declining velocity over the last three sprints. During the retrospective, the t…
Last reviewed: Jul 4, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.