- A
Escalate the issue to the project sponsor for a decision
Why wrong: Too early to escalate; the team can resolve it.
- B
Facilitate a meeting with the developers to discuss the pros and cons of each approach and help them reach a consensus
Facilitation empowers the team to resolve their own conflict.
- C
Assign the module to a different developer to avoid the conflict
Why wrong: Avoidance does not resolve the underlying issue.
- D
Decide on the approach yourself based on your experience
Why wrong: Imposing a decision may reduce team ownership.
Question 682 of 892
PMP Process — Managing Technical Aspects Practice Question
This PMP practice question tests your understanding of process — managing technical aspects. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Two senior developers have a conflict over which technical approach to use for a module. The disagreement is delaying the sprint. What should the project manager do FIRST?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Facilitate a meeting with the developers to discuss the pros and cons of each approach and help them reach a consensus
Option B is correct because the project manager's first responsibility in a technical conflict is to facilitate collaboration and consensus-building between the developers. This aligns with the PMP's emphasis on servant leadership and conflict resolution techniques like 'collaborating' or 'problem-solving' within the team, especially when the disagreement directly impacts sprint delivery. By guiding a structured discussion of pros and cons, the PM preserves team autonomy and leverages the developers' expertise to find the best technical solution.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Escalate the issue to the project sponsor for a decision
Why it's wrong here
Too early to escalate; the team can resolve it.
- ✓
Facilitate a meeting with the developers to discuss the pros and cons of each approach and help them reach a consensus
Why this is correct
Facilitation empowers the team to resolve their own conflict.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Assign the module to a different developer to avoid the conflict
Why it's wrong here
Avoidance does not resolve the underlying issue.
- ✗
Decide on the approach yourself based on your experience
Why it's wrong here
Imposing a decision may reduce team ownership.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often choose Option D (deciding yourself) because they confuse the project manager's authority with technical leadership, forgetting that the PM's role is to facilitate, not dictate, technical solutions.
Detailed technical explanation
How to think about this question
In agile environments, technical disagreements often involve trade-offs like coupling vs. cohesion, or eventual consistency vs. strong consistency. Facilitating a meeting allows the team to evaluate both approaches against non-functional requirements (e.g., throughput, fault tolerance) using techniques like decision matrices or ADRs (Architecture Decision Records). This process also surfaces hidden assumptions—for example, one developer might prioritize low latency while the other prioritizes data integrity—which can be resolved through empirical data or spike solutions.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the PMP exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
- →
Process — Managing Technical Aspects — study guide chapter
Learn the concepts, then practise the questions
- →
Process — Managing Technical Aspects practice questions
Targeted practice on this topic area only
- →
All PMP questions
892 questions across all exam domains
- →
Project Management Professional PMP study guide
Full concept coverage aligned to exam objectives
- →
PMP practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Related PMP practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
People — Leading Projects practice questions
Practise PMP questions linked to People — Leading Projects.
Process — Managing Technical Aspects practice questions
Practise PMP questions linked to Process — Managing Technical Aspects.
Business Environment — Strategy and Value practice questions
Practise PMP questions linked to Business Environment — Strategy and Value.
Business Environment: strategy and project benefits practice questions
Practise PMP questions linked to Business Environment: strategy and project benefits.
PMP fundamentals practice questions
Practise PMP questions linked to PMP fundamentals.
PMP scenario practice questions
Practise PMP questions linked to PMP scenario.
PMP troubleshooting practice questions
Practise PMP questions linked to PMP troubleshooting.
Practice this exam
Start a free PMP practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this PMP question test?
Process — Managing Technical Aspects — This question tests Process — Managing Technical Aspects — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Facilitate a meeting with the developers to discuss the pros and cons of each approach and help them reach a consensus — Option B is correct because the project manager's first responsibility in a technical conflict is to facilitate collaboration and consensus-building between the developers. This aligns with the PMP's emphasis on servant leadership and conflict resolution techniques like 'collaborating' or 'problem-solving' within the team, especially when the disagreement directly impacts sprint delivery. By guiding a structured discussion of pros and cons, the PM preserves team autonomy and leverages the developers' expertise to find the best technical solution.
What should I do if I get this PMP question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Keep practising
More PMP practice questions
- During a sprint review, the product owner rejects a completed user story because it does not meet the acceptance criteri…
- During a daily standup, a developer mentions she is blocked by a dependency from another team. The issue was not previou…
- A project manager is leading a digital transformation initiative. Midway through the project, a new regulation is introd…
- Your project is a large infrastructure build. You have completed the planning phase, but the sponsor has put pressure on…
- You are managing a software development project using a hybrid approach. During a sprint review, the product owner reque…
- Your agile project has been experiencing declining velocity over the last three sprints. During the retrospective, the t…
Last reviewed: Jul 4, 2026
This PMP practice question is part of Courseiva's free PMI certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PMP exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.