CAPM Business Analysis Frameworks Practice Question
During requirements elicitation, the team discovers conflicting needs from two key stakeholders. The project manager asks the business analyst to use a prioritization technique that allows stakeholders to vote anonymously to reach consensus. Which technique should be used?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Delphi Technique
The Delphi Technique involves anonymous voting rounds to achieve consensus. MoSCoW is a prioritization but not anonymous, Multi-criteria Decision Analysis does not involve voting, and Voting (Roman Vote) is open.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Multi-criteria Decision Analysis
Why it's wrong here
Multi-criteria Decision Analysis scores options against weighted criteria, so it cannot deliver anonymous voting or consensus-building. It is tempting because it genuinely suits complex trade-offs where several weighted factors must be compared objectively, such as selecting a vendor. Here, the stem demands anonymous voting to resolve conflicting stakeholder needs, which is nominal group technique's role.
- ✗
Voting (Roman Vote)
Why it's wrong here
Roman voting is a public show-of-hands method where participants display fingers to signal support, so it cannot deliver the anonymity the stem specifies. It suits rapid, visible consensus checks in facilitated workshops rather than confidential balloting.
- ✗
MoSCoW Prioritization
Why it's wrong here
MoSCoW Prioritization sorts requirements into Must, Should, Could and Won't categories, but it produces no anonymous voting mechanism, so the conflicting stakeholders would still negotiate openly rather than reach consensus. It is tempting because MoSCoW does resolve competing requirements, and it would be correct when a single authority must classify scope against fixed delivery constraints.
- ✓
Delphi Technique
Why this is correct
The Delphi Technique gathers anonymous expert responses through iterative questionnaires, then feeds summarised results back for re-rating until consensus emerges. This directly satisfies the stem's constraint of anonymous voting among stakeholders, removing dominance and groupthink effects that open discussion would introduce. Nominal group technique differs by requiring face-to-face voting.
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