Quick Answer
The answer is Entitlement Management. This is the correct choice because Entitlement Management in Microsoft Entra ID Governance provides the policy framework to automate access reviews for guest users and route them to the guest users’ managers for approval, integrating directly with the access review engine to enforce lifecycle governance over external identities. On the Microsoft 365 Administrator MS-102 exam, this question tests your understanding of how Entitlement Management, not basic access review settings, handles automated guest review creation and manager assignment—a common trap is confusing it with the standalone Access Reviews feature, which lacks the policy-driven automation for guest-specific workflows. To remember this, think of Entitlement Management as the “orchestrator” that ties access packages, catalogs, and review policies together for guest governance, while Access Reviews is just the “checklist” tool.
This MS-102 practice question tests your understanding of implement and manage microsoft entra identity and access. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Entra ID Governance. You need to ensure that access reviews are automatically created for all guest users in the tenant and that reviews are sent to the guest users' managers for approval. You configure an access review policy. Which identity governance feature should you use?
Terms of Use
Why wrong: Terms of Use are for user acceptance.
Entitlement Management
Entitlement Management automates access reviews for guest users.
Access Reviews
Why wrong: Access Reviews is a component, but the automation is part of Entitlement Management.
Privileged Identity Management
Why wrong: PIM manages just-in-time access for admin roles.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Entitlement Management
B is correct because Entitlement Management in Microsoft Entra ID Governance allows you to configure access review policies that automatically create reviews for guest users and assign them to the guest users' managers for approval. This feature integrates with access reviews to enforce governance over external identities, ensuring that guest access is periodically recertified by the appropriate authority.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Terms of Use
Why it's wrong here
Terms of Use are for user acceptance.
Entitlement Management
Why this is correct
Entitlement Management automates access reviews for guest users.
Related concept
Read the scenario before looking for a memorised answer.
Access Reviews
Why it's wrong here
Access Reviews is a component, but the automation is part of Entitlement Management.
Privileged Identity Management
Why it's wrong here
PIM manages just-in-time access for admin roles.
Common exam traps
The trap here is that candidates confuse the Access Reviews feature (which is the review execution engine) with the policy configuration layer (Entitlement Management) that actually automates the creation and assignment of reviews for guest users.
Detailed technical explanation
Entitlement Management uses access packages and connected organizations to define which guest users are subject to reviews, and the policy can specify the reviewer as 'Manager of user' by leveraging the manager attribute in Microsoft Entra ID. Under the hood, the access review schedule is created via the Microsoft Graph API's accessReviewScheduleDefinition resource, which supports recurring scopes and fallback reviewers if no manager is assigned. In a real-world scenario, if a guest user lacks a manager attribute, the policy can fall back to a specified user or group to avoid review failures.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
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Implement and manage Microsoft Entra identity and access — study guide chapter
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FAQ
Implement and manage Microsoft Entra identity and access — This question tests Implement and manage Microsoft Entra identity and access — Read the scenario before looking for a memorised answer..
The correct answer is: Entitlement Management — B is correct because Entitlement Management in Microsoft Entra ID Governance allows you to configure access review policies that automatically create reviews for guest users and assign them to the guest users' managers for approval. This feature integrates with access reviews to enforce governance over external identities, ensuring that guest access is periodically recertified by the appropriate authority.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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