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MB-920 Uses Dynamics 365 Finance Practice Question
An organization uses Dynamics 365 Finance. The finance team notices that purchase invoices are taking too long to process manually. They want to use Copilot to streamline the invoice processing workflow. What is the most efficient way to achieve this?
⚠ Common exam trap
Watch out — candidates often think Copilot can fully automate approvals (Option B) or that creating new workflows (Option C) is efficient, but the exam tests understanding that Copilot augments human work by automating data extraction and matching, not by removing human oversight or adding unnecessary workflow complexity.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use Copilot to extract invoice data and suggest matching to purchase orders
Copilot in Dynamics 365 Finance can intelligently extract key data from purchase invoices (such as vendor, amounts, and line items) and then suggest matching to existing purchase orders. This significantly reduces manual data entry and speeds up the invoice processing workflow while still allowing human review for exceptions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use Copilot to detect duplicate invoices only
Why it's wrong here
Copilot can do more than detect duplicates; it can extract data and match to POs.
- ✗
Set up Copilot to fully automate invoice approval without human review
Why it's wrong here
Copilot is an assistant, not a full automation; human review is still needed.
- ✗
Configure Copilot to automatically create a new workflow for each invoice
Why it's wrong here
Copilot does not create workflows; it assists within existing workflows.
- ✓
Use Copilot to extract invoice data and suggest matching to purchase orders
Why this is correct
This leverages Copilot's AI to reduce manual effort in invoice processing.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.