- A
Enable lead scoring to qualify leads faster, use seller cards to display tasks, and configure automatic record creation rules for tasks.
Why wrong: Lead scoring and seller cards do not automate task creation or price list assignment.
- B
Implement Sales Insights for activity tracking, use lead scoring to prioritize leads, and configure personal dashboards for overdue tasks.
Why wrong: Sales Insights provides analytics, not task automation. Lead scoring does not assign price lists.
- C
Use Power Automate to create follow-up tasks after meetings, configure product catalog with regional price lists, and use a personal dashboard to display overdue tasks.
Power Automate can create tasks, product catalog with price lists can be set on opportunity creation, and personal dashboards can show overdue tasks.
- D
Configure business process flows for opportunities, set up sales teams with assignment rules, and use the Sales Hub app for dashboards.
Why wrong: Business process flows define stages but do not create tasks automatically. Sales teams do not manage price lists.
Quick Answer
The answer is Power Automate for follow-up tasks, product catalog with regional price lists, and a personal dashboard for overdue tasks. This combination directly addresses the requirement to automate follow-up tasks after meetings using Power Automate in Dynamics 365 Sales, ensuring no missed follow-ups by triggering task creation upon meeting completion. Configuring the product catalog with regional price lists automatically applies the correct pricing when a lead is qualified and an opportunity is created, which is essential for a global company with long sales cycles and varying regional costs. On the MB-910 exam, this scenario tests your understanding of how Power Automate integrates with Dynamics 365 Sales to streamline routine sales processes, while the personal dashboard feature fulfills the manager’s reporting need without requiring complex custom reports. A common trap is choosing a shared or system dashboard instead of a personal one, which cannot be tailored per salesperson. Memory tip: think “Auto, Catalog, Dashboard” for the three pillars of sales automation.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Contoso Ltd. is a global manufacturing company that recently implemented Dynamics 365 Sales. The sales team consists of 50 representatives located in North America, Europe, and Asia. They sell complex machinery with long sales cycles. The company wants to improve the efficiency of its sales process by automating routine tasks. Currently, sales representatives manually create follow-up tasks every time a customer meeting is completed. These tasks are often forgotten, leading to missed follow-ups. Additionally, the company wants to ensure that when a lead is qualified, the appropriate product catalog is presented based on the lead's region. The system should automatically create an opportunity with the correct price list. The sales manager also wants to be able to view a dashboard that shows the number of overdue tasks per salesperson. Which combination of Dynamics 365 Sales features should the administrator implement to address all these requirements?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use Power Automate to create follow-up tasks after meetings, configure product catalog with regional price lists, and use a personal dashboard to display overdue tasks.
Option C is correct because Power Automate can create follow-up tasks automatically after meetings, addressing the missed follow-ups. Configuring the product catalog with regional price lists ensures the correct price list is applied when an opportunity is created from a qualified lead. A personal dashboard can display overdue tasks per salesperson, meeting the manager's reporting requirement.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable lead scoring to qualify leads faster, use seller cards to display tasks, and configure automatic record creation rules for tasks.
Why it's wrong here
Lead scoring and seller cards do not automate task creation or price list assignment.
- ✗
Implement Sales Insights for activity tracking, use lead scoring to prioritize leads, and configure personal dashboards for overdue tasks.
Why it's wrong here
Sales Insights provides analytics, not task automation. Lead scoring does not assign price lists.
- ✓
Use Power Automate to create follow-up tasks after meetings, configure product catalog with regional price lists, and use a personal dashboard to display overdue tasks.
Why this is correct
Power Automate can create tasks, product catalog with price lists can be set on opportunity creation, and personal dashboards can show overdue tasks.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Configure business process flows for opportunities, set up sales teams with assignment rules, and use the Sales Hub app for dashboards.
Why it's wrong here
Business process flows define stages but do not create tasks automatically. Sales teams do not manage price lists.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may think lead scoring or Sales Insights can automate task creation, but these features focus on prioritization and analytics, not on triggering actions like task generation from meetings.
Detailed technical explanation
How to think about this question
Power Automate can use a trigger such as 'When a meeting ends' (via Outlook or Dynamics 365) to create a follow-up task record in Dynamics 365 Sales. The product catalog supports multiple price lists that can be associated with regions through currency or territory settings, and when a lead is qualified, the system can automatically create an opportunity with the correct price list using a custom workflow or Power Automate. Personal dashboards in Dynamics 365 are user-specific and can be configured with views and charts to show overdue tasks per salesperson using the 'Tasks' entity and filtering by due date.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Describe Dynamics 365 Sales — study guide chapter
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FAQ
Questions learners often ask
What does this MB-910 question test?
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use Power Automate to create follow-up tasks after meetings, configure product catalog with regional price lists, and use a personal dashboard to display overdue tasks. — Option C is correct because Power Automate can create follow-up tasks automatically after meetings, addressing the missed follow-ups. Configuring the product catalog with regional price lists ensures the correct price list is applied when an opportunity is created from a qualified lead. A personal dashboard can display overdue tasks per salesperson, meeting the manager's reporting requirement.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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