20+ practice questions focused on Describe Dynamics 365 Sales — one of the most tested topics on the Microsoft Dynamics 365 Fundamentals CRM MB-910 exam. Each question includes a detailed explanation so you learn why the right answer is correct.
Start Describe Dynamics 365 Sales PracticeYour company uses Dynamics 365 Sales and has a custom entity 'Competitor'. You want to associate competitors with opportunities and track win/loss reasons. What is the recommended approach?
Explanation: The Competitor entity already exists in Dynamics 365 Sales. You can create a relationship between the Opportunity and Competitor entities to associate competitors with opportunities. Win/loss reasons are captured as standard fields on the Opportunity entity, not on a custom entity. Option A is incorrect because the Competitor entity already exists, so there is no need to create it again. Option B is incorrect because a multi-select field for win/loss reasons should be added to the Opportunity entity, not to the Competitor entity. Option C is incorrect because creating a new custom entity for competitors is unnecessary when the entity already exists.
A company uses Dynamics 365 Sales. They want to automatically suggest next actions for sales reps based on past successful deals. Which feature should they enable?
Explanation: Sales accelerator uses AI to prioritize leads and suggest next actions for sales reps based on analysis of past successful deals. It helps reps focus on the most promising opportunities and recommends the best next steps.
Which TWO record types can be created when qualifying a lead? (Select two.)
Explanation: When qualifying a lead in Dynamics 365 Sales, an Account and an Opportunity are typically created. The Account is created from the lead's company information, and the Opportunity is created to track the potential sale. While a Contact is also often created, the question specifically asks for two record types, and the standard correct pair is Account and Opportunity. Options C (Invoice) and D (Quote) are not created during lead qualification; they are created later in the sales process.
A sales manager notices that opportunities are not being updated regularly, causing inaccurate forecasting. What should the sales team configure to ensure opportunities are updated proactively?
Explanation: It directly addresses the need for proactive updates by automatically reminding the opportunity owner after a defined period of inactivity (7 days). This leverages Dynamics 365's classic workflow or modern Power Automate capabilities to trigger a notification based on a 'last updated' date condition, ensuring the owner takes action before the opportunity becomes stale. This is the most direct and automated way to enforce update discipline without relying on manual intervention from the sales manager.
A company wants to ensure that sales reps can view their own opportunities but not those of other reps, while sales managers can view all opportunities. What security model should be used?
Explanation: It uses role-based security with different access levels: sales reps get User-level read access (can only see their own records), while sales managers get Business Unit-level access (can see all records within their business unit). This directly enforces the requirement that reps view only their own opportunities and managers view all.
+15 more Describe Dynamics 365 Sales questions available
Practice all Describe Dynamics 365 Sales questions1. Baseline your knowledge
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2. Review every explanation
For each question — right or wrong — read the full explanation. Understanding why an answer is correct is more valuable than knowing the answer itself.
3. Focus on exam traps
Describe Dynamics 365 Sales questions on the MB-910 frequently use trap wording. Look for subtle differences in answers that test your precision, not just general knowledge.
4. Reach 80% consistently
Do repeated sessions until you score 80%+ three times in a row. Then move to mixed-mode practice to test cross-topic recall under realistic conditions.
The exact number varies per candidate. Describe Dynamics 365 Sales is tested as part of the Microsoft Dynamics 365 Fundamentals CRM MB-910 blueprint. Practicing with targeted Describe Dynamics 365 Sales questions ensures you can handle any format or difficulty that appears.
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