The answer is to create a workflow that automatically sends a reminder to the opportunity owner if the opportunity has not been updated in 7 days. This is correct because it directly addresses the need for an opportunity inactivity reminder workflow, using a condition based on the opportunity’s “last updated” date to trigger a proactive notification. On the MB-910 exam, this scenario tests your understanding of how to configure automated processes in Dynamics 365—either through classic workflow or Power Automate—to enforce data hygiene without manual oversight. A common trap is selecting a manual report or dashboard, which only shows stale data after the fact, rather than preventing it. Remember the key trigger: “if not updated in X days” is the classic workflow condition for inactivity. Memory tip: Think “7-day snooze alert” to recall that the workflow acts like an alarm clock for stale records.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A sales manager notices that opportunities are not being updated regularly, causing inaccurate forecasting. What should the sales team configure to ensure opportunities are updated proactively?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a workflow that automatically sends a reminder to the opportunity owner if the opportunity has not been updated in 7 days.
Option B is correct because it directly addresses the need for proactive updates by automatically reminding the opportunity owner after a defined period of inactivity (7 days). This leverages Dynamics 365's classic workflow or modern Power Automate capabilities to trigger a notification based on a 'last updated' date condition, ensuring the owner takes action before the opportunity becomes stale. This is the most direct and automated way to enforce update discipline without relying on manual intervention from the sales manager.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Configure a Power Automate flow that sends an email to the sales manager when an opportunity is not updated for 14 days.
Why it's wrong here
This notifies after a longer period and still requires manual follow-up.
✓
Create a workflow that automatically sends a reminder to the opportunity owner if the opportunity has not been updated in 7 days.
Why this is correct
This automates proactive reminders based on inactivity.
Related concept
Read the scenario before looking for a memorised answer.
✗
Use a business process flow to require mandatory fields on opportunity creation.
Why it's wrong here
This helps with data entry but not with updates over time.
✗
Set up a recurring email notification to the sales manager to manually remind reps.
Why it's wrong here
This still relies on manual action and does not enforce updates.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse a reactive notification to a manager (Option A) with a proactive reminder to the owner (Option B), or they mistakenly think that mandatory fields (Option C) can enforce ongoing updates rather than just initial data entry.
Detailed technical explanation
How to think about this question
In Dynamics 365, classic workflows or Power Automate flows can be configured with a 'wait condition' that checks the 'Modified On' field of an opportunity. When the condition evaluates to true (e.g., Modified On is older than 7 days), the workflow sends an email or creates a task for the owner. This approach uses the platform's built-in scheduling engine, which runs every 15 minutes by default, ensuring near-real-time detection of stale records. In a real-world scenario, a sales team might combine this with a 'Business Rule' to highlight overdue opportunities in a view, but the workflow is the core proactive mechanism.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a workflow that automatically sends a reminder to the opportunity owner if the opportunity has not been updated in 7 days. — Option B is correct because it directly addresses the need for proactive updates by automatically reminding the opportunity owner after a defined period of inactivity (7 days). This leverages Dynamics 365's classic workflow or modern Power Automate capabilities to trigger a notification based on a 'last updated' date condition, ensuring the owner takes action before the opportunity becomes stale. This is the most direct and automated way to enforce update discipline without relying on manual intervention from the sales manager.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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