MB-910 Describe Dynamics 365 Sales Practice Question
Your organization wants to enforce a consistent sales process by requiring sales reps to move opportunities through predefined stages (e.g., Qualify -> Develop -> Propose). What should you configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Business Process Flows
Business Process Flows (Option D) are the correct choice because they enforce a consistent sales process by guiding users through predefined stages (e.g., Qualify -> Develop -> Propose) and can require data entry at each stage. Option A (Sales Pipelines) is a view that organizes opportunities but does not enforce a process. Option B (Custom entities) creates new tables for data, not process enforcement. Option C (Workflows) automates backend processes but does not provide a guided stage progression for sales reps.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Sales Pipelines
Why it's wrong here
A view, not a process.
- ✗
Custom entities
Why it's wrong here
For new record types, not processes.
- ✗
Workflows
Why it's wrong here
Automate processes but don't enforce stages.
- ✓
Business Process Flows
Why this is correct
Guide users through stages and require data entry.
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