The answer is qualifying a lead and manually creating a new record from the Opportunities entity. Qualifying a lead is the primary pipeline-driven method because it automatically converts the lead into an opportunity while optionally generating a contact and account, reflecting the standard sales process in Dynamics 365 Sales. Manually creating an opportunity directly from the Opportunities list or via the 'Add Opportunity' button on a related record is also valid, as it bypasses the qualification flow for scenarios where a lead is not needed. On the MB-910 exam, this question tests your understanding of the opportunity creation lifecycle, often appearing as a trap where learners confuse converting a quote or order with opportunity creation—those are later stages, not creation methods. A helpful memory tip: think of the opportunity as the bridge between a lead and a closed deal; you can either build it from a lead (qualify) or start fresh (manual), but never from a quote or order.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO of the following are valid ways to create a new opportunity in Dynamics 365 Sales?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
By creating a new opportunity record directly.
Option A is correct because Dynamics 365 Sales allows users to directly create a new opportunity record from the Opportunities entity, either via the 'New' button on the opportunities list or through the 'Add Opportunity' option on a related record. This is a standard manual creation method that bypasses any conversion or qualification process. Option C is correct because qualifying a lead automatically converts it into an opportunity, along with optionally creating a contact and account, which is the primary pipeline-driven method for opportunity creation.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
By creating a new opportunity record directly.
Why this is correct
You can manually create a new opportunity from the Opportunities list.
Related concept
Read the scenario before looking for a memorised answer.
✗
By converting a quote into an opportunity.
Why it's wrong here
Quotes are created from opportunities, not the reverse.
✓
By qualifying a lead.
Why this is correct
Qualifying a lead converts it into an opportunity.
Related concept
Read the scenario before looking for a memorised answer.
✗
By closing an order as won.
Why it's wrong here
An order is created from an opportunity.
✗
By generating an invoice.
Why it's wrong here
An invoice is generated from an order.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the direction of conversion between quotes and opportunities, mistakenly thinking a quote can be converted into an opportunity, when in fact opportunities are the parent entity from which quotes are generated.
Detailed technical explanation
How to think about this question
In Dynamics 365 Sales, the opportunity entity is central to the sales pipeline and can be created either manually or through lead qualification. When a lead is qualified, the system runs a workflow that creates an opportunity record, optionally links it to a new or existing contact and account, and deactivates the lead. This process is governed by the lead qualification rules defined in the sales process settings, and the opportunity inherits key data like estimated close date and revenue from the lead.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: By creating a new opportunity record directly. — Option A is correct because Dynamics 365 Sales allows users to directly create a new opportunity record from the Opportunities entity, either via the 'New' button on the opportunities list or through the 'Add Opportunity' option on a related record. This is a standard manual creation method that bypasses any conversion or qualification process. Option C is correct because qualifying a lead automatically converts it into an opportunity, along with optionally creating a contact and account, which is the primary pipeline-driven method for opportunity creation.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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