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PK0-005 Practice Question: The project team is experiencing conflicts over…
The project team is experiencing conflicts over task assignments. Which document should the project manager reference to clarify roles and responsibilities?
⚠ Common exam trap
A common mix-up: candidates confuse the Communication plan (which manages information flow) with the RACI chart (which manages task ownership), leading them to pick a document that addresses stakeholder updates rather than role clarity.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
RACI chart
A RACI chart (Responsible, Accountable, Consulted, Informed) is the correct document for clarifying roles and responsibilities in a project. It explicitly maps each task to team members, defining who does the work, who has final authority, who provides input, and who needs updates. This directly resolves conflicts over task assignments by removing ambiguity about ownership and accountability.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
RACI chart
Why this is correct
A RACI chart maps each task to who is Responsible, Accountable, Consulted and Informed, directly resolving ambiguity over task assignments. It is the artefact that clarifies roles and responsibilities, satisfying the stem's need to settle conflicts about who does what.
- ✗
Communication plan
Why it's wrong here
A communication plan specifies who receives which information, when and through which channel; it does not map people to tasks. It is the correct reference when stakeholders dispute reporting frequency, escalation paths or information distribution.
- ✗
Project schedule
Why it's wrong here
A project schedule maps tasks to dates and dependencies, not to role ownership, so it cannot resolve disputes over who owns which assignment. It is tempting because schedules do list task assignees, and would be the right reference for sequencing, durations or resource levelling conflicts rather than responsibility ambiguity.
- ✗
Risk register
Why it's wrong here
A risk register logs identified threats, their probability, impact, owners and responses; it says nothing about task ownership. It is the correct document when the team must track, prioritise or mitigate uncertain events that could affect objectives.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.