hardMultiple ChoiceObjective-mapped
Which Document Should You Consult When Team Members Disagree on Task Ownership?
During project execution, two team members disagree on who is responsible for a specific task, leading to delays. Which project document should the project manager consult to resolve this conflict?
Quick Answer
The answer is the RACI matrix. This document is the correct choice because it explicitly defines roles for each task using the four categories: Responsible, Accountable, Consulted, and Informed. When team members disagree on task ownership, the RACI matrix resolves the ambiguity by showing exactly who is designated as 'Responsible' for performing the work, which directly addresses the conflict and prevents further delays. On the CompTIA Project+ PK0-005 exam, this question tests your understanding of role responsibility documentation and often appears as a scenario where you must distinguish the RACI matrix from other tools like a project charter or communication plan. A common trap is confusing 'Accountable' with 'Responsible'—remember that the person who does the work is Responsible, while the single person who signs off is Accountable. For a quick memory tip, think "RACI resolves role rifts."
⚠ Common exam trap
The PK0-005 exam often tests the distinction between the issue log (which tracks problems) and the RACI matrix (which defines roles), tempting candidates to choose the issue log because a conflict seems like an 'issue,' but the correct document for resolving role ambiguity is the RACI matrix.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
RACI matrix
The RACI matrix (Responsible, Accountable, Consulted, Informed) is the definitive project document for clarifying roles and responsibilities for specific tasks or deliverables. When team members disagree on task ownership, the project manager should consult the RACI matrix to identify who is designated as 'Responsible' for performing the work, thereby resolving the ambiguity and preventing further delays.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Issue log
Why it's wrong here
The issue log records issues but does not define task ownership.
- ✗
Stakeholder register
Why it's wrong here
The stakeholder register identifies stakeholders but not their task responsibilities.
- ✗
Communication plan
Why it's wrong here
The communication plan outlines communication methods, not task responsibilities.
- ✓
RACI matrix
Why this is correct
The RACI matrix assigns responsibility (Responsible, Accountable, Consulted, Informed) for tasks.
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Same concept, more angles
2 more ways this is tested on PK0-005
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A project team is working on a software development project. The project manager needs to track which team members are assigned to each task. Which document provides this information?
easy- A.Project charter
- ✓ B.Responsibility assignment matrix
- C.Communication plan
- D.Resource calendar
Why B: The responsibility assignment matrix (RAM), often in the form of a RACI chart, explicitly maps each work package or task to the specific team members who are responsible, accountable, consulted, or informed. This directly answers the project manager's need to track which team members are assigned to each task in the software development project.
Variation 2. A project manager needs to document the roles and responsibilities of team members for a new project. Which document should the project manager create?
easy- A.Project charter
- ✓ B.RACI chart
- C.Stakeholder register
- D.Communication plan
Why B: A RACI chart (Responsible, Accountable, Consulted, Informed) is the correct document for defining and documenting team member roles and responsibilities in a project. It provides a clear matrix that maps tasks or deliverables against team members, specifying their level of involvement, which is essential for accountability and communication in project management.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.