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PK0-005 Practice Question: A project team is experiencing conflicts between…
A project team is experiencing conflicts between two key members. The project manager wants to resolve the issue quickly to avoid delays. Which conflict resolution technique involves the project manager making a decision without discussion?
⚠ Common exam trap
CompTIA often tests the distinction between forcing and compromising, where candidates mistakenly choose compromising because they think it is the 'fairest' approach, but the key phrase 'without discussion' directly points to forcing.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Forcing
The forcing technique (also known as 'competing') involves the project manager imposing a decision unilaterally without input or discussion from the conflicting parties. This approach is appropriate when a quick resolution is needed to avoid project delays, as the question states. It does not seek consensus or compromise but rather asserts authority to move forward.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Collaborating
Why it's wrong here
Collaborating seeks consensus through discussion.
- ✗
Compromising
Why it's wrong here
Compromising involves give-and-take.
- ✓
Forcing
Why this is correct
Forcing is a quick, unilateral decision-making technique.
- ✗
Smoothing
Why it's wrong here
Smoothing focuses on areas of agreement, not unilateral decision.
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