PK0-005 Tools and Documentation Practice Question
A project manager is reviewing the issue log and notices several unresolved issues that are blocking team progress. The PM wants to ensure these issues are tracked, assigned, and resolved in a timely manner. Which action should the project manager take?
⚠ Common exam trap
A common mix-up: candidates confuse issues with risks; issues are current problems that need owners and deadlines, while risks are potential future events.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assign each issue to a responsible team member and set a target resolution date.
The issue log is used to document, assign, and track issues to resolution. Assigning each issue to a responsible team member and setting a target resolution date creates accountability and a timeline for resolution. This is the most direct and effective action to unblock the team. Escalation, risk register updates, or charter changes are not appropriate for routine issue management.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Update the risk register with the issues.
Why it's wrong here
The risk register tracks potential future events, while the issue log tracks current problems that have already occurred. Moving issues to the risk register would confuse the two and fail to track resolution. Issues need assignment and follow-up, not risk analysis, so this action does not address the scenario.
- ✗
Add the issues to the project charter as constraints.
Why it's wrong here
The project charter is a high-level authorization document created early in the project. It does not track operational issues that arise during execution. Adding issues as constraints would not provide a mechanism for resolution and would misuse the charter. This action does not help the PM manage the blocking issues.
- ✓
Assign each issue to a responsible team member and set a target resolution date.
Why this is correct
The issue log should record each issue, assign an owner, and include a target resolution date. This ensures accountability and timely follow-up. By assigning owners and dates, the PM addresses the blocking issues directly. This is the standard practice for managing issues and aligns with the purpose of the issue log.
- ✗
Escalate all issues to the project sponsor immediately.
Why it's wrong here
Escalating all issues immediately is not appropriate because many issues can be resolved by the team or PM. Escalation should follow the issue escalation process and be reserved for issues that cannot be resolved at the current level. This action would bypass ownership and could overwhelm the sponsor, so it is not the best approach.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
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