PK0-005 Project Management Concepts Practice Question
A project manager is leading a project with a fixed-price contract and a hard regulatory deadline. The customer has requested a new feature that would require additional testing and a two-week delay. The project manager must decide how to respond. Which action should the project manager take FIRST?
⚠ Common exam trap
The trap here is assuming that a fixed-price contract or a hard deadline means changes must be accepted or rejected immediately, when the correct first step is always to evaluate the change through integrated change control.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Evaluate the request through integrated change control and present the impact to the customer.
The project manager should first assess the change through integrated change control, because any scope change on a fixed-price, deadline-driven project must be evaluated for its impact on cost, schedule, quality, and risk before a decision is made. Presenting that impact to the customer allows an informed approval or rejection and protects the project baseline.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Evaluate the request through integrated change control and present the impact to the customer.
Why this is correct
This is the correct first step because it follows the integrated change control process: assess the impact on scope, schedule, cost, quality, and risk, then present options for approval. It preserves the contract baseline and gives the customer the information needed to decide whether to adjust the deadline, budget, or scope.
- ✗
Reject the request immediately because the contract is fixed-price.
Why it's wrong here
Rejecting outright ignores the customer relationship and the possibility of a negotiated trade-off. A fixed-price contract does not prohibit changes; it requires formal change control to adjust scope, schedule, or cost. The project manager should evaluate the request's impact and present options rather than dismiss it unilaterally.
- ✗
Ask the team to implement the feature without documentation to save time.
Why it's wrong here
Skipping documentation to save time introduces quality and audit risks, especially under a fixed-price contract with regulatory deadlines. Undocumented changes cannot be traced, tested, or approved, and they violate change control. This approach trades short-term speed for long-term rework and compliance problems.
- ✗
Accept the request and add the feature, working overtime to avoid the delay.
Why it's wrong here
Accepting the request without evaluating its impact on the fixed-price contract, deadline, and testing scope violates change control. Overtime may not recover two weeks, and unapproved scope changes can trigger contract penalties. The project manager must first assess the change through the integrated change control process before committing resources or accepting new work.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official CompTIA exam blueprint
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.