- A
Allow the AI to send emails automatically if confidence is high
Why wrong: Automated sending without human review may violate GDPR's right to human intervention.
- B
Disable the AI composer entirely to avoid GDPR risk
Why wrong: Overly restrictive; human oversight can mitigate risk without disabling the feature.
- C
Anonymize customer data before drafting
Why wrong: Anonymization is a privacy measure but does not address the right to human intervention for automated decisions.
- D
Require human review before any AI-generated email is sent
Human oversight ensures that automated decisions are reviewed, satisfying GDPR requirements.
Question 321 of 1,000
AI Associate Ethical AI and Data Privacy Practice Question
This AI Associate practice question tests your understanding of ethical ai and data privacy. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company deploys an AI-powered email composer that drafts responses to customer inquiries. To comply with GDPR, which control should they implement regarding automated decisions?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Require human review before any AI-generated email is sent
Under GDPR, Article 22 grants individuals the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significant effects. For an AI email composer that drafts responses to customer inquiries, requiring human review before any AI-generated email is sent ensures that the final decision to communicate is not fully automated, thereby complying with GDPR's requirement for meaningful human intervention in automated decision-making.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Allow the AI to send emails automatically if confidence is high
Why it's wrong here
Automated sending without human review may violate GDPR's right to human intervention.
- ✗
Disable the AI composer entirely to avoid GDPR risk
Why it's wrong here
Overly restrictive; human oversight can mitigate risk without disabling the feature.
- ✗
Anonymize customer data before drafting
Why it's wrong here
Anonymization is a privacy measure but does not address the right to human intervention for automated decisions.
- ✓
Require human review before any AI-generated email is sent
Why this is correct
Human oversight ensures that automated decisions are reviewed, satisfying GDPR requirements.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Cisco often tests the misconception that anonymization or high-confidence thresholds are sufficient for GDPR compliance, when in fact the regulation specifically requires a mechanism for meaningful human intervention in automated decisions that significantly affect individuals.
Detailed technical explanation
How to think about this question
GDPR Article 22(1) explicitly states that a data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her. The 'human review' requirement is not merely a rubber stamp; the reviewer must have the authority and competence to override the AI's recommendation, and the review must be meaningful, not a cursory check. In practice, this means the company must implement a workflow where the AI drafts the response but a human agent must approve, modify, or reject it before it is sent, ensuring the final communication is a human decision.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the AI Associate exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this AI Associate question test?
Ethical AI and Data Privacy — This question tests Ethical AI and Data Privacy — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Require human review before any AI-generated email is sent — Under GDPR, Article 22 grants individuals the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significant effects. For an AI email composer that drafts responses to customer inquiries, requiring human review before any AI-generated email is sent ensures that the final decision to communicate is not fully automated, thereby complying with GDPR's requirement for meaningful human intervention in automated decision-making.
What should I do if I get this AI Associate question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jul 4, 2026
This AI Associate practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI Associate exam.
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