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Ethical Considerations of AI practice questions

Practise Salesforce AI Associate AI Associate Ethical Considerations of AI practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Ethical Considerations of AI

What the exam tests

What to know about Ethical Considerations of AI

Ethical Considerations of AI questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Ethical Considerations of AI exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Practice set

Ethical Considerations of AI questions

20 questions · select your answer, then reveal the explanation

A healthcare organization uses Einstein Discovery to predict patient readmission risk. The model uses protected attributes like race and age as features. Which action best aligns with Salesforce's ethical AI principles?

An AI Associate reviews the bot configuration and test results. Which action best addresses the ethical issue?

Exhibit

Refer to the exhibit.

```
Einstein Bot Configuration:
- Bot Name: CustomerSupportBot
- Language: English
- Sentiment Model: Default (English)
- Fallback: Route to human agent
- Intent Classification: Custom trained on 10,000 English utterances

Test Results:
- English utterances: 95% accuracy
- Spanish utterances: 60% accuracy, 30% routed to fallback
```

An AI system recommends job candidates to recruiters. The system was trained on resumes of past successful hires, most of whom were male. As a result, it consistently ranks female candidates lower. What is the most appropriate mitigation?

Refer to the exhibit. A team is deploying an AI model for credit scoring. The model uses a complex neural network with high accuracy. The team has performed bias testing and used a representative dataset. According to the policy, what is the MOST significant ethical gap?

Exhibit

{
  "policyName": "AI Ethics Policy",
  "version": "1.0",
  "rules": [
    {
      "id": "001",
      "description": "All AI systems must undergo bias testing before deployment.",
      "enforced": true
    },
    {
      "id": "002",
      "description": "Training data must be representative of the target population.",
      "enforced": true
    },
    {
      "id": "003",
      "description": "Explainability reports are optional.",
      "enforced": false
    }
  ]
}

A company uses an AI model to screen job candidates. They discover the model is rejecting candidates from certain zip codes. What should they do first?

A Salesforce admin wants to use Einstein Prediction Builder to predict customer churn. What ethical consideration is most important?

A company deploys an AI chatbot for customer service. After training on historical chats, the chatbot frequently gives incorrect answers to minority language queries. What is the likely cause?

An organization uses Einstein Recommendation Builder to suggest products. They want to ensure recommendations are fair across demographics. Which action should they take?

A healthcare company uses AI to predict patient readmission rates. What is a critical ethical requirement?

A financial institution uses AI for loan approvals. They notice the model is denying loans to women more often. After retraining with balanced data, the disparity persists. What is the next best step?

A company uses AI to monitor employee productivity. Employees feel surveilled. What ethical principle is being violated?

An AI system for medical diagnosis is trained on data from one region. When deployed globally, it performs poorly. This is an issue of?

Which TWO actions align with ethical AI practices in Salesforce?

A company wants to ensure their AI is fair. Which TWO steps are appropriate?

Refer to the exhibit. A company uses this policy for a customer-facing AI model. What is the most critical ethical risk?

Exhibit

{
  "aiPolicy": {
    "fairnessChecks": false,
    "explainability": "none",
    "humanOversight": false
  }
}

Refer to the exhibit. What action should be taken?

Exhibit

Einstein Prediction Builder model "Churn_Model_v1" has accuracy 92% but shows disparate impact on ethnic groups (Disparate Impact Ratio = 0.6).

Refer to the exhibit. Which ethical principle is violated?

Exhibit

User message: "Why was my loan denied?"
AI response: "Based on your profile, the decision was made by machine learning model v2.3. No further explanation available."

A company uses an AI model to screen job applications. They discover the model is less likely to recommend female candidates. What should the company prioritize first?

A company deploys an AI system that recommends loan amounts. They want to ensure explainability. Which approach best aligns with ethical AI?

An organization uses Einstein to predict sales opportunities. They notice the model performs poorly for small businesses. What is the most ethical approach?

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Frequently asked questions

What does the AI Associate exam test about Ethical Considerations of AI?
Ethical Considerations of AI questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Ethical Considerations of AI questions in a focused session?
Yes — the session launcher on this page draws every question from the Ethical Considerations of AI domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other AI Associate topics?
Use the topic links above to move to related areas, or go back to the AI Associate question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the AI Associate exam covers. They are not copied from any real exam or dump site.