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Ethical Considerations of AI practice questions

Practise Salesforce AI Associate AI Associate Ethical Considerations of AI practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Ethical Considerations of AI

What the exam tests

What to know about Ethical Considerations of AI

Ethical Considerations of AI questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Ethical Considerations of AI exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Practice set

Ethical Considerations of AI questions

20 questions · select your answer, then reveal the explanation

A company uses Einstein Prediction Builder to recommend products. They notice the model often recommends high-priced items to users in affluent areas, potentially excluding others. What should the AI Associate do first?

Question 2mediummultiple choice
Read the full NAT/PAT explanation →

An AI Associate deploys an Einstein Bot that uses sentiment analysis to escalate frustrated customers. After launch, the bot escalates disproportionately for non-native English speakers. What is the most likely cause?

Question 3hardmultiple choice
Read the full NAT/PAT explanation →

A healthcare organization uses Einstein Discovery to predict patient readmission risk. The model uses protected attributes like race and age as features. Which action best aligns with Salesforce's ethical AI principles?

A sales team uses Einstein Lead Scoring. They notice the model gives low scores to leads from certain industries. The AI Associate suspects bias. What should they do to validate?

An AI Associate is asked to build a model that predicts employee performance. The dataset includes gender, department, and tenure. Which practice could introduce ethical risk?

A financial services firm uses Einstein Next Best Action to offer credit products. The model recommends high-interest loans more often to minority groups. The AI Associate must mitigate this. What is the most effective approach?

A company's Einstein Sentiment model is used to flag negative customer feedback. The model was trained on English reviews only. When deployed globally, it misclassifies positive reviews in Spanish as negative. What is the primary ethical concern?

Which TWO actions help ensure transparency in AI systems according to Salesforce's ethical AI guidelines?

Which THREE factors should an AI Associate consider when evaluating a model for potential bias?

Which TWO practices are recommended when using AI for automated decision-making in hiring?

An AI Associate reviews the Lead Scoring model exhibit. What is the primary ethical concern with this model?

Exhibit

Refer to the exhibit.

```json
{
  "modelName": "LeadScoring_v2",
  "features": ["LeadSource", "Industry", "CompanySize", "EmailDomain", "NumberOfEmployees"],
  "target": "Converted",
  "trainingData": {
    "source": "Salesforce_Leads_2019-2021",
    "recordCount": 50000,
    "classBalance": {"Converted": 5000, "NotConverted": 45000}
  },
  "evaluationMetrics": {
    "accuracy": 0.92,
    "precision": 0.85,
    "recall": 0.30
  }
}
```

An AI Associate reviews the bot configuration and test results. Which action best addresses the ethical issue?

Exhibit

Refer to the exhibit.

```
Einstein Bot Configuration:
- Bot Name: CustomerSupportBot
- Language: English
- Sentiment Model: Default (English)
- Fallback: Route to human agent
- Intent Classification: Custom trained on 10,000 English utterances

Test Results:
- English utterances: 95% accuracy
- Spanish utterances: 60% accuracy, 30% routed to fallback
```
Question 13mediummultiple choice
Read the full NAT/PAT explanation →

A healthcare organization is deploying an AI model to predict patient readmission risk. The model was trained on historical data that underrepresented minority populations. During testing, the model shows lower accuracy for those groups. What should the data scientist do first?

A financial institution uses an AI system to approve loan applications. The system denies loans to applicants from certain postal codes at a higher rate. The model includes 'postal code' as a feature. Which ethical consideration is most directly violated?

A company is developing a chatbot for customer service. They want to ensure the bot does not generate offensive responses. Which practice should they implement?

An AI system recommends job candidates to recruiters. The system was trained on resumes of past successful hires, most of whom were male. As a result, it consistently ranks female candidates lower. What is the most appropriate mitigation?

Question 17hardmultiple choice
Read the full NAT/PAT explanation →

A credit scoring AI uses 50 features including zip code, age, and income. The model has high accuracy but denies credit disproportionately to a protected group. An audit reveals that zip code is a proxy for race. What is the best course of action?

A company wants to deploy an AI system that makes hiring decisions. To comply with ethical guidelines, what should they do before deployment?

Question 19mediummultiple choice
Read the full NAT/PAT explanation →

An AI system used for medical diagnosis has been shown to have lower accuracy for certain ethnic groups. The development team is considering releasing it anyway because most patients are from the majority group. Which ethical principle is most compromised?

Which TWO actions best promote transparency in an AI system?

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Frequently asked questions

What does the AI Associate exam test about Ethical Considerations of AI?
Ethical Considerations of AI questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Ethical Considerations of AI questions in a focused session?
Yes — the session launcher on this page draws every question from the Ethical Considerations of AI domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other AI Associate topics?
Use the topic links above to move to related areas, or go back to the AI Associate question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the AI Associate exam covers. They are not copied from any real exam or dump site.